At a Glance
- Tasks: Lead a team, deliver excellent customer service, and manage store operations.
- Company: Join Toolstation, a fast-growing retailer in tools and building supplies.
- Benefits: 22 days holiday, pension scheme, discounts, and career development opportunities.
- Why this job: Be part of a dynamic team and grow your career in retail.
- Qualifications: No prior experience needed, just a passion for teamwork and great service.
- Other info: Enjoy a fun work environment with plenty of opportunities for personal growth.
The predicted salary is between 24000 - 36000 £ per year.
At Toolstation, we’re not just interested in what you can bring to us today. We’re also interested in developing your talents, so you can grow with our business and become one of our leaders of tomorrow.
You’ll be the face of Toolstation, making a fantastic first impression, building long‑lasting relationships and going above and beyond to make our customers happy. This isn’t your average retail role. It’s much more than just a store job. As a retail supervisor, you’ll serve customers, support the Store Manager, check deliveries, pick items from the warehouse and stock shelves. It can be hot in the summer and cold in the winter. But if you take real pride in what you and the team do, our customers will notice and love us all the more for it.
Day‑to‑day:
- Supporting. Whether it’s standing in for the Store Manager in their absence, motivating and engaging the team or coaching the team to grow sales and achieve targets.
- Mucking in. Checking and unpacking deliveries, stocking shelves, cleaning the branch and putting orders together.
- Delivering great service. Providing a great customer experience with a smile on your face – no matter how busy you are and coaching the team to do the same.
- Asking questions and building relationships. Making sure our customers leave the branch with everything that they need for the job.
- Building a fun working environment. Maintaining our great product availability and high branch standards, while making sure that your branch is somewhere everyone loves coming to work.
What You’ll Bring:
- Hard work and passion. You don’t need retail experience. Just be focused on delivering great service and we’ll teach you the rest.
- A love of teamwork. Be happy to muck in and get your hands dirty.
- A positive attitude. Make sure that our customers have a great experience while in our branch.
- Reliability. Be there when we need you, be flexible and fun to be around.
- Yourself. Bring your whole self to work and let your true personality shine through.
What You’ll Get:
- 22 days’ holidays + Bank Holidays
- Company pension scheme and life assurance
- Bonus scheme
- Cycle to work scheme
- Save and buy as you earn
- 20% discounts across all Travis Perkins companies
- Financial education and support
- Recognition awards
- Discounts at over 1000 other retailers.
- Family friendly policies around maternity, paternity, adoption and surrogacy.
We’re one of Britain’s fastest growing multi‑channel retailers of tools, accessories and building supplies and an integral part of Travis Perkins plc. The trade, home improvers and self‑builders all trust us to deliver a lot more than tools. Our store expansion programme and the size and diversity of our Group mean we always have opportunities for ambitious people who want to grow with us.
To apply, take a look at www.toolstationjobs.com or simply hit apply. Our policy is to employ the best qualified people and provide equal opportunity for the advancement of employees including promotion and training and not to discriminate against any person because of gender, race, ethnicity, age, sexual orientation, religion, belief or disability.
Retail Supervisor employer: Travis Perkins plc
Contact Detail:
Travis Perkins plc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Supervisor
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Toolstation. Understand their values, products, and what makes them tick. This will help you connect with the team and show that you're genuinely interested in being part of their journey.
✨Tip Number 2
Practice your people skills! As a Retail Supervisor, you'll be the face of Toolstation. Think about how you can demonstrate your ability to build relationships and deliver great customer service during your interview. Maybe even share a story where you went above and beyond for a customer!
✨Tip Number 3
Show off your teamwork spirit! Toolstation values collaboration, so be ready to discuss how you've worked well in teams before. Share examples of how you’ve motivated others or contributed to a positive work environment. We want to see that you can muck in and get your hands dirty!
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a nice touch that shows you’re keen and professional. And remember, apply through our website for the best chance at landing that role!
We think you need these skills to ace Retail Supervisor
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your true self shine through! We want to see your personality and how you can fit into our fun working environment. Don’t be afraid to show us what makes you unique!
Tailor Your Application: Make sure to tailor your application to the Retail Supervisor role. Highlight any relevant experiences or skills that align with what we’re looking for, like teamwork and customer service. This will help us see why you’d be a great fit!
Keep It Clear and Concise: We appreciate clarity! Keep your application straightforward and to the point. Use bullet points if needed, and make sure it’s easy for us to read. We want to get to know you without sifting through too much text.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the info you need about the role and our company there!
How to prepare for a job interview at Travis Perkins plc
✨Know the Company
Before your interview, take some time to research Toolstation. Understand their values, mission, and what makes them stand out in the retail industry. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
✨Showcase Your Team Spirit
As a Retail Supervisor, teamwork is key. Be ready to share examples of how you've worked well in a team or motivated others in previous roles. Highlighting your ability to muck in and support your colleagues will resonate well with the interviewers.
✨Demonstrate Customer Focus
Since delivering great service is crucial, prepare to discuss how you’ve gone above and beyond for customers in the past. Think of specific instances where you made a positive impact on a customer's experience, as this will align perfectly with Toolstation's customer-centric approach.
✨Bring Your Personality
Toolstation values authenticity, so don’t be afraid to let your true self shine through during the interview. Share your passions and interests, and show how your positive attitude can contribute to a fun working environment. Remember, they want to see the real you!