At a Glance
- Tasks: Be the friendly face of Toolstation, helping customers and managing store operations.
- Company: Join Toolstation, a fast-growing retailer in tools and building supplies.
- Benefits: Enjoy 22 days holiday, discounts, and career development opportunities.
- Why this job: Make a real impact in a supportive team while gaining valuable retail experience.
- Qualifications: A friendly personality and reliability; retail experience is a plus but not essential.
- Other info: Exciting growth opportunities within Toolstation and the Travis Perkins Group.
The predicted salary is between 13000 - 16000 £ per year.
Senior Store Assistant (keyholder) in Redruth
20 hours per week
We are looking for candidates who live locally and can easily commute to our store. Our stores are open from 7 AM to 8 PM, so you must be able to manage early starts and late finishes.
What You'll Do
- Be the friendly face of Toolstation— help customers find what they need and provide great customer service.
- Hands-on with deliveries, warehouse tasks, and stocking shelves— roll up your sleeves as needed.
- Keyholder responsibilities— open and close the store, assign daily tasks to the team, and provide short-term supervisory cover when needed.
- Be prepared to handle deliveries, unpack stock, keep the store clean, and prepare orders.
- Be proactive in selling the benefits of Toolstation Club and Trade Accounts, signing customers up to experience great deals and competitive prices.
- Support colleagues to deliver a great customer experience; some retail experience or keyholding/supervisory experience is helpful but not essential.
What You'll Bring
- A friendly personality to help maintain our high store standards and create a welcoming workplace.
- Reliability— be there when we need you; flexibility, commitment, and support for customers and the team.
- Accountability— previous examples of taking charge and stepping up when needed.
- Your best self— energy, enthusiasm, and a positive attitude.
What You'll Get
Why Join Us?— career opportunities across Toolstation and wider Travis Perkins Group, with training and development including access to Toolstation Academy and Apprenticeship programmes.
Benefits: 22 days holiday + Bank Holidays; Company pension scheme and life assurance; Bonus scheme and cycle to work program; Save and buy as you earn options; 20% discount across all Travis Perkins companies; Health and wellbeing support with Aviva Digicare; Financial education, support, and recognition awards; Discounts at over 1,000 retailers.
About Toolstation
We’re one of the UK’s fastest-growing multi-channel retailers of tools, accessories, and building supplies. As part of the Travis Perkins plc family, we’re trusted by trade professionals, DIY enthusiasts, and self-builders alike. Our store expansion and the diversity within our Group mean there are always exciting opportunities for ambitious individuals to grow with us.
To apply
Caught your interest? Want to know more? Take a look at www.toolstationjobs.com or simply hit apply. Our policy is to employ the best qualified people and provide equal opportunity for the advancement of employees including promotion and training and not to discriminate against any person because of gender, race, ethnicity, age, sexual orientation, religion, belief or disability.
Senior Store Assistant - Keyholder in Redruth employer: Travis Perkins plc
Contact Detail:
Travis Perkins plc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Store Assistant - Keyholder in Redruth
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Toolstation. Understand their values, products, and what makes them tick. This will help you connect with the team and show that you're genuinely interested in being part of their journey.
✨Tip Number 2
Practice your customer service skills! Since you'll be the friendly face of Toolstation, think about how you can demonstrate your ability to help customers. Role-play common scenarios with a friend or family member to get comfortable with providing great service.
✨Tip Number 3
Show off your reliability! Be ready to share examples from your past where you've stepped up or taken charge. Whether it’s managing a team or handling deliveries, having solid stories will highlight your accountability and make you stand out.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re keen on joining the Toolstation family. So, hit that apply button and let’s get you started on this exciting journey!
We think you need these skills to ace Senior Store Assistant - Keyholder in Redruth
Some tips for your application 🫡
Show Your Personality: When writing your application, let your friendly personality shine through! We want to see the real you, so don’t be afraid to show us how you can contribute to our welcoming workplace.
Highlight Relevant Experience: Even if you don’t have direct keyholding or supervisory experience, share any relevant retail experience you have. We’re looking for reliability and accountability, so give us examples of when you’ve stepped up in previous roles.
Be Clear and Concise: Keep your application clear and to the point. We appreciate a well-structured application that makes it easy for us to see why you’d be a great fit for the Senior Store Assistant role.
Apply Through Our Website: Make sure to apply through our website at www.toolstationjobs.com. It’s the best way for us to receive your application and ensures you’re considered for the role!
How to prepare for a job interview at Travis Perkins plc
✨Know the Company
Before your interview, take some time to research Toolstation. Understand their values, products, and what makes them stand out in the market. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Customer Service Skills
As a Senior Store Assistant, you'll be the friendly face of Toolstation. Prepare examples from your past experiences where you've provided excellent customer service or resolved issues. Highlighting these moments will demonstrate your ability to connect with customers and enhance their shopping experience.
✨Demonstrate Reliability and Flexibility
Since the role requires early starts and late finishes, be ready to discuss your availability and how you manage your time. Share instances where you've shown commitment and flexibility in previous jobs, as this will reassure them that you're dependable.
✨Prepare for Keyholder Responsibilities
Familiarise yourself with keyholder duties like opening and closing the store and supervising the team. Think of examples where you've taken charge or led a team, even if it was in a different context. This will show that you're ready to step up when needed.