At a Glance
- Tasks: Assist customers, manage stock, and ensure a great shopping experience.
- Company: Join a leading retail company with a focus on teamwork and customer service.
- Benefits: Enjoy 22 days holiday, discounts, and health support.
- Other info: Great opportunities for growth and development in a supportive team.
- Why this job: Be a key player in a dynamic store environment and make a real difference.
- Qualifications: Friendly, reliable, and ready to engage with customers.
The predicted salary is between 20000 - 25000 £ per year.
Job Overview: Senior Store Assistant (keyholder) in Oswestry, 20 hours per week. Store hours: 7 AM – 8 PM. Applicants must live locally, be able to commute easily, and handle early starts and late finishes.
Responsibilities:
- Assist customers in finding tools and accessories, delivering outstanding customer service.
- Handle deliveries, unpack stock, keep the store clean, and prepare orders.
- Open and close the store, assign daily tasks to the team, and provide supervisory cover when needed.
- Promote Toolstation Club and Trade Accounts, and sign customers up to experience great deals and competitive prices.
- Maintain high store standards, keep the workplace enjoyable, and support colleagues in delivering a great customer experience.
Qualifications:
- Friendly personality and energy to engage customers.
- Reliability – punctual, flexible, and committed to supporting customers and the team.
- Accountability – have taken charge in previous roles and are willing to step up when needed.
- Strong communication skills and a genuine interest in helping customers with their projects.
Benefits:
- 22 days holiday + bank holidays.
- Company pension scheme and life assurance.
- Bonus scheme and cycle-to-work programme.
- Save and buy as you earn options.
- 20% discount across all Travis Perkins companies.
- Health and wellbeing support with Aviva Digicare.
- Financial education, support, and recognition awards.
- Discounts at over 1,000 retailers.
Equal Employment Opportunity: Our policy is to employ the best qualified people and provide equal opportunity for the advancement of employees, including promotion and training, and not to discriminate against any person because of gender, race, ethnicity, age, sexual orientation, religion, belief or disability.
Senior Store Assistant - Keyholder in Oswestry employer: Travis Perkins plc
As a Senior Store Assistant (Keyholder) at Toolstation in Oswestry, you will thrive in a supportive and dynamic work environment that prioritises customer service and teamwork. With benefits such as 22 days of holiday, a company pension scheme, and a generous discount across all Travis Perkins companies, we are committed to your professional growth and wellbeing. Join us to be part of a culture that values reliability, accountability, and a friendly approach to helping customers achieve their projects.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Store Assistant - Keyholder in Oswestry
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Toolstation and their values. This will help you connect with the team and show that you're genuinely interested in being part of their mission.
✨Tip Number 2
Practice your customer service skills! Since this role is all about helping customers, think of examples from your past experiences where you've gone above and beyond. Be ready to share these stories during your chat.
✨Tip Number 3
Dress the part! When you show up for your interview, make sure you look smart and professional. It shows that you respect the opportunity and are serious about the role.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It keeps you fresh in their minds and shows your enthusiasm for the position. Plus, it’s a great chance to reiterate why you’d be a perfect fit!
We think you need these skills to ace Senior Store Assistant - Keyholder in Oswestry
Some tips for your application 🫡
Show Your Personality:We want to see the real you! Make sure your application reflects your friendly personality and energy. Use a conversational tone to engage us, just like you would with a customer in-store.
Highlight Relevant Experience:When detailing your previous roles, focus on experiences that showcase your reliability and accountability. We love seeing examples of when you've stepped up or taken charge, so don’t hold back!
Tailor Your Application:Make your application specific to the Senior Store Assistant role. Mention how your skills align with our responsibilities, like delivering outstanding customer service and maintaining high store standards.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Travis Perkins plc
✨Know the Store Inside Out
Before your interview, take some time to familiarise yourself with the store's layout and product offerings. Being able to discuss specific tools and accessories will show your genuine interest and help you connect with the interviewers.
✨Showcase Your Customer Service Skills
Prepare examples of how you've delivered outstanding customer service in the past. Think about situations where you went above and beyond for a customer, as this role heavily relies on engaging with customers and helping them find what they need.
✨Demonstrate Reliability and Accountability
Be ready to discuss your previous experiences where you took charge or showed flexibility. Highlighting your reliability and commitment to supporting both customers and your team will resonate well with the interviewers.
✨Engage with the Company Culture
Research Toolstation and their values. During the interview, express how your personality aligns with their focus on teamwork and customer satisfaction. This will show that you're not just looking for any job, but that you're genuinely interested in being part of their team.
