At a Glance
- Tasks: Reconnect with past customers and help them discover new offers.
- Company: Join a fast-growing team at one of the UK's leading companies.
- Benefits: Enjoy bonuses, incentives, and clear career progression paths.
- Other info: Supportive and fun team environment with full training provided.
- Why this job: Make a real impact while building skills for a successful future.
- Qualifications: No perfect experience needed, just a positive attitude and eagerness to learn.
The predicted salary is between 25000 - 32000 £ per year.
Bring customers back. Build your career. Be part of a winning team. We’re looking for confident, motivated people to join our growing Customer Account Team — a high‑energy group focused on reconnecting with past customers and winning back their business. If you enjoy talking to people, solving problems, and making a real impact, this is the perfect place to start and grow your career.
What you’ll be doing:
- Calling previous customers to understand their needs and rebuild relationships
- Sharing new offers, solutions, and reasons to return
- Listening carefully and finding the right outcome for each customer
- Working towards achievable targets with full support from your team
- Playing a key role in helping us grow and strengthen our customer base
Why you’ll love it here:
- A great team environment — supportive, fun, and driven to succeed together
- Clear progression paths — develop into senior roles, account management, sales, team leadership and more
- Full training provided — perfect for someone starting out or looking to build confidence on the phone
- A large PLC with real opportunities — stability, structure, and long‑term career growth
- Recognition and rewards — bonuses, incentives, and celebrations for hitting team goals
What we’re looking for:
You don’t need the perfect experience — just the right attitude! If you’re:
- Confident speaking on the phone
- Positive, resilient, and eager to learn
- Motivated by achievable targets and personal growth
- Ready to build skills that will last a lifetime
…then we want to hear from you.
What does the future look like?
Well we’re keen for you to get to know our customers and the plan is for you to develop and grow and eventually move into either a National Sales Role, a Regional Sales Role or if you love branch life, a Branch Sales Role.
About us:
As part of the Travis Perkins Group, one of the UK's leading companies, CCF are one of the fastest growing businesses in our sector. We are one of the biggest distributors of specialist interior construction materials in the UK, and we supply Dry‑Lining, Insulation, Suspended Ceilings and Glazed Partitioning materials to some of the largest Specialist Contractors in the country. If you would like to be a part of our ambitious and driven business which will equip you to be the best Sales Coordinator that you can be, then we would like to hear from you.
We’re driving to become a truly inclusive employer. We want everyone to be at their best and it’s our ambition that everyone within our Group feels safe, welcome and confident to be their authentic selves.
Locations: Birmingham, Dudley, West Bromwich, Halesowen, Wednesbury, Walsall, Wolverhampton, Oldbury, Smethwick, Aston, Great Barr.
Account Executive in Oldbury employer: Travis Perkins plc
At CCF, part of the Travis Perkins Group, we pride ourselves on being an excellent employer that fosters a supportive and dynamic work environment. Our commitment to employee growth is evident through clear progression paths and comprehensive training, ensuring you can build a rewarding career in sales. With a focus on inclusivity and team success, we celebrate achievements together while providing stability and opportunities for long-term advancement in the thriving West Midlands region.
StudySmarter Expert Advice🤫
We think this is how you could land Account Executive in Oldbury
✨Tip Number 1
Get to know the company inside out! Research CCF and the Travis Perkins Group, so you can chat confidently about their values and what they do. This shows you're genuinely interested and ready to be part of the team.
✨Tip Number 2
Practice your phone skills! Since you'll be calling previous customers, role-play with a friend or family member. This will help you feel more comfortable and confident when it’s your turn to make those calls.
✨Tip Number 3
Be ready to share your own experiences! Think about times you've solved problems or helped others. This will help you connect with customers and show that you have the right attitude for the role.
✨Tip Number 4
Apply through our website! It’s the best way to get noticed and shows you’re serious about joining our winning team. Plus, we love seeing candidates who take that extra step!
We think you need these skills to ace Account Executive in Oldbury
Some tips for your application 🫡
Show Your Personality:When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your confidence and enthusiasm for the role. Remember, we’re looking for motivated people who can connect with customers.
Tailor Your Application:Make sure to tailor your application to the Account Executive role. Highlight any relevant experience or skills that match what we’re looking for, like your ability to communicate effectively and solve problems. This shows us you’ve done your homework and are genuinely interested.
Keep It Clear and Concise:We appreciate a well-structured application! Keep your writing clear and to the point. Use bullet points if necessary to make it easy for us to read. We want to quickly see why you’d be a great fit for our team!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy and straightforward, so go ahead and hit that apply button!
How to prepare for a job interview at Travis Perkins plc
✨Know Your Customer
Before the interview, research the company and its customer base. Understand their products and services, especially those related to customer retention. This will help you demonstrate your interest and show how you can contribute to rebuilding relationships with past customers.
✨Practice Your Pitch
Since the role involves talking to customers, practice your communication skills. Prepare a few scenarios where you might need to persuade a customer to return. This will not only boost your confidence but also showcase your problem-solving abilities during the interview.
✨Show Your Resilience
The job requires a positive and resilient attitude. Be ready to share examples from your past experiences where you faced challenges but managed to stay motivated. This will highlight your suitability for a role that focuses on reconnecting with customers.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, and how success is measured in the role. This shows your eagerness to learn and grow within the company, aligning with their values of personal development.
