At a Glance
- Tasks: Deliver exceptional customer service while driving and making multi-drop deliveries.
- Company: Join a friendly and hard-working family at Travis Perkins.
- Benefits: Competitive pay, bonuses, health care, and discounts at leading retailers.
- Other info: Enjoy a good work-life balance with a supportive team and development opportunities.
- Why this job: Be the face of our company, building relationships and ensuring customer satisfaction.
- Qualifications: Valid Cat B licence and strong customer service skills preferred.
The predicted salary is between 25000 - 30000 € per year.
Join our friendly and hard‑working family as a Multi‑drop Van Driver / Customer Service Assistant. You will be on the front line dealing with customers both in the branch and during deliveries, providing first‑class service while keeping colleagues and customers safe.
Responsibilities
- Deliver exceptional customer service by building strong relationships with our customers.
- Drive transit and flatbed vehicles (up to 3.5 ton) to carry out multi‑drop deliveries from the branch to local customers and ensure timely, safe delivery of orders.
- Follow all safety policies and procedures when unloading, loading and driving, maintaining the highest safety standards.
- Work Monday to Friday 07:30 – 17:00 and every other Saturday 08:00 – 12:00, providing a good work‑life balance.
Qualifications
- Valid Cat B licence (up to 3.5 ton) held for at least 12 months.
- Experience delivering in a relevant industry is advantageous, but not essential.
- Strong work ethic, quick learner, physically fit, and excellent customer‑service skills.
- Health and safety awareness.
- Resilience, adaptability and high energy for a dynamic, fast‑paced environment.
- Comfortable working in the branch and on the road.
Benefits
- Competitive pay plus benefits, including a colleague bonus, contributory pension, private health care, life assurance, share‑saving scheme, and group‑wide colleague discounts across the Travis Perkins Group.
- Additional online discounts are available at leading retailers.
- We provide a development plan aligned with our cornerstones: Working For Our Customers, Upholding Family Values, Being The Best, Keeping People Safe, and Making Decent Returns.
Multi-drop Driver/Customer Service Assistant in Norfolk employer: Travis Perkins plc
At Travis Perkins, we pride ourselves on being an excellent employer, offering a supportive and friendly work environment for our Multi-drop Drivers/Customer Service Assistants. With a strong focus on employee development and a commitment to work-life balance, we provide competitive pay, comprehensive benefits, and opportunities for growth within the company. Join us in a role that not only values your contributions but also fosters a culture of safety and teamwork, making every day rewarding.
StudySmarter Expert Advice🤫
We think this is how you could land Multi-drop Driver/Customer Service Assistant in Norfolk
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on their values and culture. This way, you can show them that you're not just another candidate but someone who genuinely fits into their family.
✨Tip Number 2
Practice makes perfect! Try role-playing common interview questions with a friend or in front of the mirror. This will help you feel more confident and articulate when discussing your customer service skills and driving experience.
✨Tip Number 3
Show off your personality! When you're meeting potential employers, let your enthusiasm shine through. They want to see that you're not just capable of delivering packages but also building strong relationships with customers.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email. It shows your appreciation and keeps you fresh in their minds. Plus, it’s a great chance to reiterate your excitement about the role!
We think you need these skills to ace Multi-drop Driver/Customer Service Assistant in Norfolk
Some tips for your application 🫡
Show Your Customer Service Skills:When writing your application, make sure to highlight any experience you have in customer service. We want to see how you’ve built strong relationships with customers in the past, as this is key for the role!
Be Clear About Your Driving Experience:Don’t forget to mention your valid Cat B licence and any relevant driving experience. We’re looking for someone who can handle multi-drop deliveries safely and efficiently, so let us know what you’ve done before!
Emphasise Safety Awareness:Safety is a big deal for us! Make sure to include any health and safety training or awareness you have. This shows us that you understand the importance of keeping yourself and others safe while on the job.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Travis Perkins plc
✨Know Your Route
Familiarise yourself with the local area and potential delivery routes. This shows that you’re proactive and understand the importance of timely deliveries, which is crucial for a Multi-drop Driver.
✨Customer Service Focus
Prepare examples of how you've provided excellent customer service in the past. Think about situations where you built strong relationships or resolved issues effectively, as this role heavily relies on customer interaction.
✨Safety First
Brush up on health and safety policies related to driving and deliveries. Be ready to discuss how you prioritise safety while on the road and during loading/unloading, as this is a key responsibility in the job.
✨Show Your Energy
Demonstrate your resilience and adaptability during the interview. Share experiences that highlight your ability to thrive in fast-paced environments, as this will resonate well with the dynamic nature of the role.
