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- Tasks: Drive our vehicles and deliver orders while providing top-notch customer service.
- Company: Join Travis Perkins, a family-run business with a forward-thinking mindset and a great workplace culture.
- Benefits: Enjoy competitive pay, bonuses, private healthcare, and discounts at leading retailers.
- Other info: Flexible working hours and opportunities for career growth in a top UK employer.
- Why this job: Be part of a supportive team that values safety, customer relationships, and personal development.
- Qualifications: Must have a Cat B driving licence and exceptional customer service skills; experience is a plus.
The predicted salary is between 24000 - 36000 £ per year.
Join our friendly and hard‑working family as a Multi‑drop Van Driver / Customer Service Assistant. You will be on the front line dealing with customers both in the branch and during deliveries, providing first‑class service while keeping colleagues and customers safe.
Responsibilities
- Deliver exceptional customer service by building strong relationships with our customers.
- Drive transit and flatbed vehicles (up to 3.5 ton) to carry out multi‑drop deliveries from the branch to local customers and ensure timely, safe delivery of orders.
- Follow all safety policies and procedures when unloading, loading and driving, maintaining the highest safety standards.
- Work Monday to Friday 07:30 – 17:00 and every other Saturday 08:00 – 12:00, providing a good work‑life balance.
Qualifications
- Valid Cat B licence (up to 3.5 ton) held for at least 12 months.
- Experience delivering in a relevant industry is advantageous, but not essential.
- Strong work ethic, quick learner, physically fit, and excellent customer‑service skills.
- Health and safety awareness.
- Resilience, adaptability and high energy for a dynamic, fast‑paced environment.
- Comfortable working in the branch and on the road.
Benefits
Competitive pay plus benefits, including a colleague bonus, contributory pension, private health care, life assurance, share‑saving scheme, and group‑wide colleague discounts across the Travis Perkins Group. Additional online discounts are available at leading retailers.
We provide a development plan aligned with our cornerstones: Working For Our Customers, Upholding Family Values, Being The Best, Keeping People Safe, and Making Decent Returns.
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Multi-drop Driver/Customer Service Assistant employer: Travis Perkins plc
Contact Detail:
Travis Perkins plc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Multi-drop Driver/Customer Service Assistant
✨Tip Number 1
Familiarise yourself with the local area and delivery routes. Knowing the quickest and safest ways to reach your customers can set you apart from other candidates, showing that you're proactive and ready to hit the ground running.
✨Tip Number 2
Brush up on your customer service skills. Since you'll be interacting with customers regularly, practice how to handle various situations, from friendly chats to resolving complaints, to demonstrate your ability to provide exceptional service.
✨Tip Number 3
Highlight your adaptability and resilience in previous roles. Share specific examples of how you've thrived in fast-paced environments or handled unexpected challenges, as these traits are essential for this position.
✨Tip Number 4
Understand the importance of health and safety in driving and delivery. Familiarise yourself with relevant policies and procedures, and be prepared to discuss how you prioritise safety in your work, which is a key aspect of this role.
We think you need these skills to ace Multi-drop Driver/Customer Service Assistant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your driving experience, customer service skills, and any relevant health and safety training. Use specific examples to demonstrate how you've excelled in similar roles.
Craft a Strong Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention why you want to work as a Multi-drop Driver/Customer Service Assistant and how your values align with those of Travis Perkins.
Showcase Your Customer Service Skills: Emphasise your exceptional customer service experience in both your CV and cover letter. Provide examples of how you've successfully handled customer interactions and resolved issues in the past.
Highlight Adaptability and Teamwork: Since the role requires adaptability and teamwork, include examples that showcase your ability to thrive in dynamic environments and work collaboratively with colleagues to achieve common goals.
How to prepare for a job interview at Travis Perkins plc
✨Showcase Your Customer Service Skills
As a Multi-drop Driver/Customer Service Assistant, your ability to connect with customers is crucial. Prepare examples of how you've provided excellent service in the past, and be ready to discuss how you can build strong relationships with customers.
✨Demonstrate Safety Awareness
Safety is paramount in this role. Be prepared to talk about your understanding of health and safety protocols, especially related to driving and handling deliveries. Mention any relevant training or experiences that highlight your commitment to safety.
✨Emphasise Adaptability and Resilience
This job requires someone who can thrive in a fast-paced environment. Share instances where you've successfully adapted to changing situations or handled pressure effectively. This will show your potential employer that you're ready for the dynamic nature of the role.
✨Express Your Willingness to Learn
While experience in the industry is a plus, a strong work ethic and eagerness to learn are equally important. Convey your enthusiasm for developing new skills and how you plan to embrace the training opportunities offered by the company.