At a Glance
- Tasks: Lead a team, assist customers, manage store operations, and ensure a great shopping experience.
- Company: Join Toolstation, a fast-growing retailer in tools and building supplies.
- Benefits: Enjoy 22 days holiday, discounts, bonuses, and health support.
- Other info: Exciting opportunities for growth in a supportive environment.
- Why this job: Be a key player in a dynamic team and grow your career with us.
- Qualifications: Energetic, reliable, and ready to take on leadership responsibilities.
The predicted salary is between 20000 - 25000 £ per year.
Role Senior Store Assistant (keyholder) in Milton Keynes Bletchley – 20 hours per week. We are looking for candidates who live locally and can easily commute to our store. Our stores are open from 7 AM to 8 PM, so you must be able to manage early starts and late finishes.
Responsibilities:
- Help customers find what they need, providing outstanding service and asking the right questions.
- Hands-on with deliveries, warehouse tasks, stocking shelves, unpacking stock, keeping the store clean and preparing orders.
- Support colleagues to deliver a great customer experience.
- Keyholder responsibilities: open and close the store, assign daily tasks to the team, and provide short-term supervisory cover when needed.
- Sell the benefits of Toolstation Club and Trade Accounts, signing customers up for competitive deals.
Qualifications:
- Friendly and energetic personality, with a willingness to shine in a team environment.
- Reliable, flexible, committed and supportive to customers and team.
- Prior experience as a keyholder or supervising team members, or willingness to take accountability.
Benefits:
- 22 days holiday + Bank Holidays
- Company pension scheme and life assurance
- Bonus scheme and cycle to work programme
- Save and buy as you earn options
- 20% discount across all Travis Perkins companies
- Health and wellbeing support via Aviva Digicare
- Financial education, support and recognition awards
- Discounts at over 1,000 retailers
About Toolstation:
We’re one of the UK’s fastest-growing multi-channel retailers of tools, accessories and building supplies. As part of the Travis Perkins plc family, we are trusted by trade professionals, DIY enthusiasts and self-builders. Our store expansion and group diversity mean there are always exciting opportunities for ambitious individuals to grow.
Equal Opportunity Statement:
Our policy is to employ the best qualified people and provide equal opportunity for the advancement of employees including promotion and training and not to discriminate against any person because of gender, race, ethnicity, age, sexual orientation, religion, belief or disability.
Senior Store Lead & Keyholder (20h) - Open/Close & Lead in Milford Haven employer: Travis Perkins plc
Toolstation is an excellent employer, offering a vibrant work culture in Milton Keynes Bletchley that prioritises employee growth and development. With competitive benefits such as 22 days holiday, a company pension scheme, and a generous discount across all Travis Perkins companies, we foster a supportive environment where team members can thrive and take on key responsibilities. Join us to be part of a rapidly growing multi-channel retailer that values your contributions and provides opportunities for advancement.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Store Lead & Keyholder (20h) - Open/Close & Lead in Milford Haven
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Toolstation. Understand their values, products, and what makes them tick. This will help you tailor your answers and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice makes perfect! Think about common interview questions for a Senior Store Lead role and rehearse your responses. Focus on your past experiences, especially those that highlight your leadership skills and customer service prowess.
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look smart and professional for your interview. It shows that you respect the opportunity and are serious about the role.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It not only shows your appreciation but also keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Senior Store Lead & Keyholder (20h) - Open/Close & Lead in Milford Haven
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the Senior Store Lead role. Highlight any previous keyholder or supervisory experience, and don’t forget to mention your customer service skills!
Craft a Catchy Cover Letter:Your cover letter is your chance to shine! Use it to show off your personality and explain why you’re the perfect fit for our team. Mention your flexibility and commitment to providing outstanding service.
Show Your Local Knowledge:Since we’re looking for candidates who live locally, make sure to mention your commute and familiarity with the Milton Keynes area. It shows you’re ready to jump in and start contributing right away!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to see your application and get you on board as part of our growing Toolstation family!
How to prepare for a job interview at Travis Perkins plc
✨Know the Store Inside Out
Before your interview, take some time to familiarise yourself with Toolstation's products and services. Understanding what they offer will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you've provided outstanding customer service. Think about how you can demonstrate your friendly and energetic personality, as well as your ability to support both customers and team members.
✨Be Ready for Keyholder Responsibilities
Since this role involves opening and closing the store, be prepared to discuss your experience with responsibility and accountability. If you haven't been a keyholder before, think about how you would handle these tasks and convey your willingness to learn.
✨Flexibility is Key
Given the store's hours, it's important to express your flexibility regarding early starts and late finishes. Be honest about your availability and show that you're committed to supporting the team and providing a great customer experience.
