Senior Store Keyholder - Lead & Deliver Customer Service in Manchester

Senior Store Keyholder - Lead & Deliver Customer Service in Manchester

Manchester Full-Time 25000 - 30000 £ / year (est.) No working from home possible
T

At a Glance

  • Tasks: Deliver top-notch customer service and oversee daily store operations.
  • Company: Join Travis Perkins plc, a leading name in the industry.
  • Benefits: Enjoy holidays, a pension scheme, discounts, and training opportunities.
  • Other info: Great opportunity for personal growth and career advancement.
  • Why this job: Be a key player in a dynamic team and enhance your leadership skills.
  • Qualifications: Experience as a key holder with a strong sense of reliability.

The predicted salary is between 25000 - 30000 £ per year.

Travis Perkins plc is looking for a Senior Store Assistant (keyholder) in Manchester Ancoats. You will be responsible for providing excellent customer service, overseeing store operations, and supporting team members.

The ideal candidate should possess experience as a key holder and demonstrate reliability and accountability.

The position offers training and development, alongside a range of benefits including holidays, a pension scheme, and discounts.

Senior Store Keyholder - Lead & Deliver Customer Service in Manchester employer: Travis Perkins plc

Travis Perkins plc is an excellent employer, offering a supportive work culture in Manchester Ancoats where teamwork and customer service excellence are at the forefront. Employees benefit from comprehensive training and development opportunities, alongside a competitive benefits package that includes holidays, a pension scheme, and exclusive discounts, making it a rewarding place to grow your career.

T

Contact Details:

Travis Perkins plc Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Senior Store Keyholder - Lead & Deliver Customer Service in Manchester

Tip Number 1

Make sure you know the ins and outs of customer service. Brush up on your skills and be ready to share examples of how you've gone above and beyond for customers in the past. This will show that you’re not just a keyholder, but a true leader in delivering top-notch service.

Tip Number 2

Network like a pro! Connect with current or former employees of Travis Perkins on LinkedIn. They can give you insider tips about the company culture and what they value in a Senior Store Assistant. Plus, it’s always good to have someone on the inside who can vouch for you!

Tip Number 3

Prepare for the interview by practising common questions related to store operations and team leadership. Think about scenarios where you’ve had to make tough decisions or resolve conflicts. We want you to shine and show that you can handle the responsibilities of a keyholder with ease.

Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we often have exclusive opportunities listed there that you won’t find anywhere else. Let’s get you that Senior Store Assistant role!

We think you need these skills to ace Senior Store Keyholder - Lead & Deliver Customer Service in Manchester

Customer Service
Store Operations Management
Reliability
Accountability
Team Support
Training and Development
Communication Skills

Some tips for your application 🫡

Show Off Your Customer Service Skills:Make sure to highlight your experience in customer service. We want to see how you've gone above and beyond for customers in the past, so share specific examples that demonstrate your skills.

Be Reliable and Accountable:As a keyholder, reliability is key! We’re looking for candidates who can show they take responsibility seriously. Mention any previous roles where you’ve had to manage important tasks or lead a team.

Tailor Your Application:Don’t just send a generic application! We want to see that you’ve taken the time to tailor your CV and cover letter to this role. Use keywords from the job description to make your application stand out.

Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates about the role!

How to prepare for a job interview at Travis Perkins plc

Know Your Customer Service Basics

Brush up on your customer service skills before the interview. Be ready to share specific examples of how you've handled difficult customers or situations in the past. This will show that you understand the importance of excellent service, which is key for a Senior Store Keyholder.

Demonstrate Reliability and Accountability

Since the role requires someone who is reliable and accountable, prepare to discuss times when you've taken responsibility in previous jobs. Highlight any experiences where you’ve had to step up, whether it was managing a team or ensuring store operations ran smoothly.

Familiarise Yourself with Store Operations

Make sure you know the ins and outs of store operations. Research Travis Perkins plc and be prepared to talk about their products and services. Showing that you’ve done your homework will impress the interviewers and demonstrate your genuine interest in the role.

Ask Insightful Questions

Prepare some thoughtful questions to ask at the end of your interview. This could be about the training and development opportunities they offer or how they measure success in the role. Asking questions shows that you’re engaged and serious about the position.