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- Tasks: Support customers and branches while driving sales through toolhire solutions.
- Company: Join BSS, part of Travis Perkins, a leader in the construction sector.
- Benefits: Competitive salary, bonus potential, and access to exclusive discounts.
- Other info: Fast-paced role with opportunities for growth and relationship building.
- Why this job: Develop your commercial skills in a dynamic, supportive environment.
- Qualifications: Experience in sales or customer service with strong communication skills.
The predicted salary is between 30000 - 40000 £ per year.
Are you confident on the phone, commercially minded, and motivated by delivering great customer service while driving sales? BSS, part of Travis Perkins plc, is looking for a Sales Administrator / Coordinator to join our Toolhire team. This is a fast paced and varied role where you will support branches and customers while proactively generating sales through our toolhire and rehire solutions.
If you enjoy building relationships, solving problems, and identifying opportunities to grow business, this role offers a great opportunity to develop within a market leading organisation.
Responsibilities- Handling inbound and outbound calls and emails, delivering an excellent customer experience at every interaction
- Promoting BSS Toolhire and Rehire solutions to new and existing customers to generate sales opportunities
- Preparing and following up quotations and orders to maximise conversion and capture customer insights
- Building strong relationships with customers, suppliers and BSS branches to support toolhire activity
- Providing product guidance and solutions using our fleet equipment and approved supplier network
- Supporting tenders, national accounts and account managers with accurate quotations and follow-ups
- Resolving customer queries and operational issues quickly and professionally
- Tracking daily sales activity, including calls, quotes and orders to identify opportunities for growth
- Previous experience in sales or customer service, ideally within a commercial environment
- Confidence communicating with customers by phone and email
- Strong relationship building skills and a proactive approach to sales
- Highly organised with the ability to manage multiple enquiries and tasks at pace
- Commercial awareness and a desire to identify and close opportunities
- Resilience, enthusiasm and a strong customer focus
At BSS, part of the Travis Perkins Group, you will be joining a supportive and collaborative team within a well established business serving the construction and building services sector across the UK. We offer opportunities to develop your commercial skills while working in a role that combines customer service, sales and coordination, giving you exposure to a wide range of customers, suppliers and internal stakeholders.
You’ll be paid a competitive salary, have bonus earning potential, have access to our industry leading MyPerks benefit platform (100’s of discounts across UK retailers) and access to many more perks as you’d expect from an industry leading employer.
Sound good? Apply now!
Sales Administrator / Coordinator in Lutterworth employer: Travis Perkins plc
Contact Detail:
Travis Perkins plc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Administrator / Coordinator in Lutterworth
✨Tip Number 1
Get your phone skills polished! Since this role is all about handling calls and emails, practice your pitch. Role-play with a friend or family member to build confidence and get comfortable with promoting BSS Toolhire solutions.
✨Tip Number 2
Do your homework on BSS! Familiarise yourself with our products and services. The more you know, the better you can engage with customers and spot those sales opportunities. Plus, it shows us you're genuinely interested!
✨Tip Number 3
Network like a pro! Reach out to current employees on LinkedIn or attend industry events. Building relationships now can give you insights into the company culture and even insider tips for your interview.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows us you’re keen on joining the BSS team. Don’t miss out on this opportunity!
We think you need these skills to ace Sales Administrator / Coordinator in Lutterworth
Some tips for your application 🫡
Show Off Your Customer Service Skills: Make sure to highlight your experience in delivering excellent customer service. We want to see how you've gone above and beyond to help customers in the past, so share some examples that showcase your skills!
Be Proactive About Sales: Since this role is all about generating sales, don’t shy away from discussing your sales achievements. Tell us about times when you identified opportunities and successfully closed deals. We love a go-getter!
Keep It Organised: With multiple tasks on the go, organisation is key! In your application, mention how you manage your time and prioritise tasks. We appreciate candidates who can juggle various responsibilities while keeping everything on track.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Travis Perkins plc
✨Know Your Product Inside Out
Before the interview, make sure you understand BSS Toolhire and Rehire solutions thoroughly. Familiarise yourself with the products and services offered, as well as any recent developments in the industry. This will help you confidently discuss how you can promote these solutions to customers.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you've delivered excellent customer service. Think about specific situations where you resolved issues or built strong relationships. This will demonstrate your ability to handle customer queries and operational challenges effectively.
✨Demonstrate Your Sales Acumen
Be ready to discuss your previous sales experience and how you've successfully generated leads or closed deals. Highlight your proactive approach to identifying opportunities and how you track sales activity. This will show that you're commercially minded and motivated to drive sales.
✨Practice Your Communication Skills
Since the role involves a lot of phone and email communication, practice articulating your thoughts clearly and confidently. You might even want to do a mock interview with a friend to get comfortable with discussing your skills and experiences in a conversational manner.