At a Glance
- Tasks: Support our branches with efficient administration and communication.
- Company: Join BSS, part of the Travis Perkins Group, with 50+ branches nationwide.
- Benefits: Full-time role with opportunities for growth and development.
- Other info: Flexible work environment with a focus on teamwork and communication.
- Why this job: Be a key player in a dynamic team, making a real impact.
- Qualifications: Attention to detail, good IT skills, and excellent customer service.
The predicted salary is between 25000 - 30000 £ per year.
About BSS
BSS is one of the families of businesses within the Travis Perkins Group, with 50+ branches around the country.
Position
We currently have a full‑time vacancy for an administration role at our National Administration Department in Magna Park, Lutterworth, which will service all BSS branches across England, Wales, Northern Ireland and Scotland.
Reporting
Reporting to the Team Leader you will be trained to be multi‑skilled for:
- Regularly communicating with Branches & Suppliers regarding direct to site deliveries
- Booking and charging direct to site deliveries
- Obtaining PODs and information from Branches & Suppliers to support processing
- Direct to Site orders and Call Offs
- Using customer portals of suppliers to obtain updates or Proof Of Deliveries regarding branch orders
- Completing housekeeping tasks within the National Admin team to ensure efficiency within the business
Qualifications
Your attention to detail and problem solving skills will be to a high standard. You will be organised with the ability to plan your workload, have an aptitude for figures, good IT skills, especially using spreadsheets. At least C grade GCSE in English and Maths. Possess excellent customer service skills and can naturally generate relationships both locally and remotely. Highly motivated; must have the desire to make things happen on time. Be willing to help others, to work as part of an effective and communicative team. We are looking for self-motivated individuals with good communication skills and with the ability to work well under pressure on their own and as part of the team. You may work across all of our existing teams as required so a flexible and positive attitude towards your work is essential.
Operational Administrator in Lutterworth employer: Travis Perkins plc
BSS is a dynamic and supportive employer within the Travis Perkins Group, offering a vibrant work culture at our National Administration Department in Magna Park, Lutterworth. Employees benefit from comprehensive training, opportunities for personal growth, and a collaborative environment that values communication and teamwork, making it an ideal place for those seeking meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land Operational Administrator in Lutterworth
✨Tip Number 1
Network like a pro! Reach out to current employees at BSS or similar companies on LinkedIn. A friendly chat can give you insider info and maybe even a referral!
✨Tip Number 2
Prepare for the interview by practising common questions related to administration roles. Think about how your skills in organisation and customer service can shine through.
✨Tip Number 3
Show off your tech skills! Familiarise yourself with common software used in admin roles, especially spreadsheets. Being able to demonstrate your IT prowess can set you apart.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the team!
We think you need these skills to ace Operational Administrator in Lutterworth
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Operational Administrator role. Highlight your attention to detail, problem-solving skills, and any relevant experience that shows you can handle the tasks mentioned in the job description.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the role. Mention your organisational skills and how you can contribute to the efficiency of the National Admin team.
Show Off Your IT Skills:Since good IT skills are essential, don’t forget to mention your proficiency with spreadsheets and any other relevant software. If you have experience using customer portals, definitely include that too!
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and get to know you better!
How to prepare for a job interview at Travis Perkins plc
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of an Operational Administrator. Familiarise yourself with tasks like communicating with branches and suppliers, booking deliveries, and using customer portals. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Show Off Your Organisational Skills
Since this role requires strong organisational abilities, be prepared to discuss how you manage your workload. Think of examples where you've successfully planned tasks or handled multiple priorities. This will demonstrate your aptitude for keeping things running smoothly, which is crucial for the position.
✨Highlight Your Customer Service Experience
Excellent customer service skills are key for this job. Be ready to share specific instances where you've built relationships with customers or resolved issues effectively. This will showcase your ability to communicate well and work collaboratively, both of which are essential for success in this role.
✨Prepare for Problem-Solving Questions
Given the emphasis on problem-solving in the job description, think about challenges you've faced in previous roles and how you overcame them. Practising these scenarios will help you articulate your thought process during the interview, showing that you can handle pressure and find solutions efficiently.
