At a Glance
- Tasks: Manage a team, oversee support claims, and ensure accurate system updates.
- Company: Join the UK's leading building materials and home improvement company.
- Benefits: Extensive career opportunities and a full benefits package.
- Other info: Flexible hybrid working with a focus on personal growth.
- Why this job: Lead a motivated team and make a real impact in a dynamic environment.
- Qualifications: Experience in a similar role and strong organisational skills required.
The predicted salary is between 30000 - 40000 £ per year.
Location: Magna Park, Lutterworth
Position: Permanent & FTC Contract – Full Time, Hybrid office days
Hours: 37.5 hours per week (Mon‑Fri, 08.30am – 05.00pm)
The Travis Perkins Group is the UK leader in building materials and home improvement markets.
Responsibilities
- Check and approve support claims.
- Investigate and report on queries related to supplier contract claims.
- Apply accurate and timely system updates to ensure accurate claims are made.
- Manage a small team, being responsible for performance management and supervision.
- Control day‑to‑day workload for your team, setting expectations through targets and ensuring daily control.
- Provide training for team members and assist in all team tasks.
- Lead, motivate and coach team members – conducting one‑to‑one sessions and performance reviews.
- Communicate verbally and in writing with a variety of colleagues and suppliers.
- Work across existing teams as required; flexibility and a positive attitude towards your work is essential.
Qualifications
- Experience in a similar role.
- Organised, with the ability to plan workload and an aptitude for figures.
- Good IT skills, especially using spreadsheets (Google Sheets/Excel).
- Experience leading a team.
- At least a C‑grade GCSE in English and Maths.
- Excellent customer service skills, able to generate relationships locally and remotely.
- Highly motivated, with a desire to make things happen on time.
- Willingness to help others.
- Ability to spot and flag issues.
Benefits
Extensive career opportunities across the group and a full benefits package. Salary grows with you as you progress in the business.
Contract Support Assistant Manager in Lutterworth employer: Travis Perkins plc
At Travis Perkins Group, we pride ourselves on being an exceptional employer, offering a dynamic work culture that fosters collaboration and growth. Located in the heart of Magna Park, Lutterworth, our team enjoys extensive career development opportunities, a comprehensive benefits package, and a supportive environment where your contributions are valued. Join us to be part of a leading company in the building materials sector, where your skills can truly make a difference.
StudySmarter Expert Advice🤫
We think this is how you could land Contract Support Assistant Manager in Lutterworth
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and role. Understand their values and how you can contribute. Practise common interview questions and think of examples that showcase your skills, especially around team management and customer service.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can set you apart from other candidates. It shows your enthusiasm for the role and keeps you fresh in their minds.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities, and applying directly can sometimes give you an edge. Plus, it’s super easy to keep track of your applications!
We think you need these skills to ace Contract Support Assistant Manager in Lutterworth
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your experience in managing teams and handling support claims, as this will show us you're a great fit for the Contract Support Assistant Manager role.
Craft a Compelling Cover Letter:Use your cover letter to tell us why you’re passionate about this position. Share specific examples of how you've led teams or improved processes in previous roles, and don’t forget to mention your excellent customer service skills!
Show Off Your IT Skills:Since good IT skills are essential, make sure to mention your proficiency with spreadsheets like Google Sheets or Excel. If you have any relevant certifications or projects, include those to give us a clearer picture of your capabilities.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen on joining our team!
How to prepare for a job interview at Travis Perkins plc
✨Know Your Stuff
Make sure you understand the role of a Contract Support Assistant Manager inside out. Familiarise yourself with the responsibilities listed in the job description, especially around managing claims and leading a team. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Leadership Skills
Since this role involves managing a small team, be prepared to discuss your leadership style. Think of specific examples where you've motivated or coached team members. Highlight how you set expectations and managed workloads effectively, as this will demonstrate your capability to lead.
✨Brush Up on Your IT Skills
Given the emphasis on good IT skills, particularly with spreadsheets, make sure you're comfortable discussing your experience with tools like Google Sheets or Excel. You might even want to prepare a few examples of how you've used these tools to manage data or improve processes in previous roles.
✨Communicate Clearly
Effective communication is key in this role, so practice articulating your thoughts clearly and concisely. Be ready to discuss how you've built relationships with colleagues and suppliers in the past. This will show that you can handle the verbal and written communication aspects of the job with ease.
