At a Glance
- Tasks: Assist customers in finding tools and arranging hire contracts with a focus on safety.
- Company: Join Travis Perkins plc, a leading name in tool hire with a friendly atmosphere.
- Benefits: Enjoy competitive pay, bonuses, and weekends off for a great work-life balance.
- Other info: Great hours with bank holidays off, perfect for students and young professionals.
- Why this job: Be part of a team that values customer satisfaction and safety while learning new skills.
- Qualifications: Friendly attitude, quick learner, and some mechanical knowledge preferred.
The predicted salary is between 25000 - 32000 £ per year.
Travis Perkins plc in Greater London is seeking a Hire Customer Assistant to help customers find tools and arrange hiring contracts. Emphasizing safety and excellent customer service, you will play a crucial role in customer satisfaction.
The ideal candidate should be friendly, quick to learn, and possess some mechanical knowledge.
Benefits include competitive pay, bonuses, and a work-life balance that allows for weekends and bank holidays off.
Tool Hire Customer Specialist — Great Hours & Benefits in London employer: Travis Perkins plc
Travis Perkins plc is an excellent employer that prioritises employee well-being and development, offering competitive pay and bonuses alongside a strong work-life balance with weekends and bank holidays off. Our supportive work culture fosters teamwork and encourages personal growth, making it an ideal place for those looking to thrive in a customer-focused environment while contributing to safety and satisfaction in tool hire services.
StudySmarter Expert Advice🤫
We think this is how you could land Tool Hire Customer Specialist — Great Hours & Benefits in London
✨Tip Number 1
Get to know the company! Research Travis Perkins and their values. When you understand what they stand for, you can tailor your conversations to show how you fit right in.
✨Tip Number 2
Practice your customer service skills! Since this role is all about helping customers, think of examples from your past experiences where you’ve gone above and beyond to assist someone.
✨Tip Number 3
Show off your mechanical knowledge! Brush up on basic tool functions and safety practices. Being able to chat confidently about tools will definitely impress during your interview.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Tool Hire Customer Specialist — Great Hours & Benefits in London
Some tips for your application 🫡
Show Your Customer Service Skills:When writing your application, make sure to highlight any previous experience in customer service. We want to see how you’ve gone above and beyond to help customers, as this role is all about ensuring they leave happy!
Be Friendly and Approachable:Use a warm and friendly tone in your application. We’re looking for someone who can connect with customers easily, so let your personality shine through in your writing!
Highlight Your Mechanical Knowledge:If you have any mechanical knowledge or experience with tools, don’t forget to mention it! This will show us that you’re not just a people person but also someone who understands the products we offer.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, you’ll get to see all the great benefits we offer!
How to prepare for a job interview at Travis Perkins plc
✨Know Your Tools
Brush up on your mechanical knowledge before the interview. Familiarise yourself with common tools and their uses, as this will help you answer questions confidently and show that you're ready to assist customers effectively.
✨Customer Service Focus
Prepare examples of how you've provided excellent customer service in the past. Think about situations where you went above and beyond for a customer, as this will demonstrate your commitment to customer satisfaction, which is key for this role.
✨Safety First
Understand the importance of safety in tool hire. Be ready to discuss safety protocols and how you would ensure customers are informed about safe tool usage. This shows that you take safety seriously, which is crucial for both the company and its customers.
✨Show Your Enthusiasm
Be friendly and approachable during the interview. Smile, maintain eye contact, and express your excitement about the role. A positive attitude can make a big difference and help you stand out as a candidate who fits well with the team.
