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- Tasks: Deliver exceptional customer service while driving and making multi-drop deliveries.
- Company: Join a friendly, hard-working family at Travis Perkins Group.
- Benefits: Competitive pay, bonuses, health care, and discounts at leading retailers.
- Other info: Enjoy a good work-life balance with a supportive team environment.
- Why this job: Be the face of our company, building relationships and ensuring customer satisfaction.
- Qualifications: Valid Cat B licence and strong customer service skills preferred.
The predicted salary is between 25000 - 30000 £ per year.
Join our friendly and hard‑working family as a Multi‑drop Van Driver / Customer Service Assistant. You will be on the front line dealing with customers both in the branch and during deliveries, providing first‑class service while keeping colleagues and customers safe.
Responsibilities
- Deliver exceptional customer service by building strong relationships with our customers.
- Drive transit and flatbed vehicles (up to 3.5 ton) to carry out multi‑drop deliveries from the branch to local customers and ensure timely, safe delivery of orders.
- Follow all safety policies and procedures when unloading, loading and driving, maintaining the highest safety standards.
- Work Monday to Friday 07:30 – 17:00 and every other Saturday 08:00 – 12:00, providing a good work‑life balance.
Qualifications
- Valid Cat B licence (up to 3.5 ton) held for at least 12 months.
- Experience delivering in a relevant industry is advantageous, but not essential.
- Strong work ethic, quick learner, physically fit, and excellent customer‑service skills.
- Health and safety awareness.
- Resilience, adaptability and high energy for a dynamic, fast‑paced environment.
- Comfortable working in the branch and on the road.
Benefits
- Competitive pay plus benefits, including a colleague bonus, contributory pension, private health care, life assurance, share‑saving scheme, and group‑wide colleague discounts across the Travis Perkins Group.
- Additional online discounts are available at leading retailers.
- We provide a development plan aligned with our cornerstones: Working For Our Customers, Upholding Family Values, Being The Best, Keeping People Safe, and Making Decent Returns.
Multi-drop Van Driver/Customer Service Assistant in London employer: Travis Perkins plc
Contact Detail:
Travis Perkins plc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Multi-drop Van Driver/Customer Service Assistant in London
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on their values and culture. This way, you can show them that you're not just another candidate but someone who genuinely fits into their family.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your skills match the role of a Multi-drop Van Driver/Customer Service Assistant, especially your customer service experience.
✨Tip Number 3
Dress the part! Even if it’s a casual environment, looking smart and professional can make a great first impression. It shows you care about the opportunity and respect the interview process.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It keeps you fresh in their minds and shows your enthusiasm for the role. Plus, it’s a great chance to reiterate why you’d be a fantastic fit!
We think you need these skills to ace Multi-drop Van Driver/Customer Service Assistant in London
Some tips for your application 🫡
Show Your Customer Service Skills: When writing your application, make sure to highlight any experience you have in customer service. We want to see how you build relationships with customers and provide that first-class service we pride ourselves on.
Be Clear About Your Driving Experience: Since this role involves driving transit and flatbed vehicles, be upfront about your driving experience. Mention your valid Cat B licence and any relevant delivery experience to help us understand your background better.
Emphasise Safety Awareness: Safety is a big deal for us! In your application, mention any health and safety training or awareness you have. This shows us you're serious about keeping yourself and others safe while on the job.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Travis Perkins plc
✨Know Your Route
Familiarise yourself with the local area and potential delivery routes. This shows that you’re proactive and understand the importance of timely deliveries, which is crucial for a Multi-drop Van Driver.
✨Customer Service Skills Shine
Prepare examples of how you've provided excellent customer service in the past. Think about situations where you built strong relationships or resolved issues effectively, as this role heavily relies on those skills.
✨Safety First
Brush up on health and safety policies related to driving and deliveries. Be ready to discuss how you prioritise safety while on the road and during loading/unloading, as this is a key responsibility in the job.
✨Show Your Energy and Adaptability
Be prepared to demonstrate your resilience and adaptability in a fast-paced environment. Share experiences where you’ve had to think on your feet or adapt to changing circumstances, as this will resonate well with the interviewers.