At a Glance
- Tasks: Lead a team, deliver excellent customer service, and manage store operations.
- Company: Join Toolstation, a fast-growing retailer in tools and building supplies.
- Benefits: 22 days holiday, discounts, pension scheme, and career development opportunities.
- Other info: Great opportunities for career growth within a supportive environment.
- Why this job: Be the face of Toolstation and make a real impact on customer experiences.
- Qualifications: No retail experience needed; just bring your passion and positive attitude.
The predicted salary is between 22000 - 28000 £ per year.
35 hours per week. Our stores are open from 7 AM to 8 PM, so you must be able to manage early starts and late finishes.
At Toolstation, we’re not just interested in what you can bring to us today. We’re also interested in developing your talents, so you can grow with our business and become one of our leaders of tomorrow. You’ll be the face of Toolstation, making a fantastic first impression, building long-lasting relationships and going above and beyond to make our customers happy. This isn’t your average retail role. It’s much more than just a store job. Of course as a retail supervisor, you’ll serve customers, and support the Store Manager but you’ll also be checking deliveries, picking items from the warehouse and stocking shelves. And it can be hot in the summer and cold in the winter. But if you take real pride in what you and the team do, our customers will notice and love us all the more for it.
Day-to-day:
- Supporting. Whether it’s standing in for the Store Manager in their absence, motivating and engaging the team or coaching the team to grow sales and achieve targets.
- Mucking in. Checking and unpacking deliveries, stocking shelves, cleaning the branch and putting orders together.
- Delivering great service. Providing a great customer experience with a smile on your face – no matter how busy you are and coaching the team to do the same.
- Asking questions and building relationships. Making sure our customers leave the branch with everything that they need for the job.
- Building a fun working environment. Maintaining our great product availability and high branch standards, while making sure that your branch is somewhere everyone loves coming to work.
What You'll Bring:
- Hard work and passion. You don’t need retail experience. Just be focused on delivering great service and we’ll teach you the rest.
- A love of teamwork. Be happy to muck in and get your hands dirty.
- A positive attitude. Make sure that our customers have a great experience while in our branch.
- Reliability. Be there when we need you, be flexible and fun to be around.
- Yourself. Bring your whole self to work and let your true personality shine through.
What You'll Get:
- You’ll find every opportunity to be yourself and to bring your personality and potential to work plus so many more opportunities to take your career in retail wherever you want – up the ladder, across the business or into another role in the Travis Perkins Group.
- And because we want to do our best for you, you’ll be supported all the way with training and development – including access to our very own Toolstation Academy programmes.
- Plus, you'll receive some of the best benefits in retail:
- 22 days’ holidays + Bank Holidays
- Company pension scheme and life assurance
- Bonus scheme
- Cycle to work scheme
- Save and buy as you earn
- 20% discounts across all Travis Perkins companies
- Financial education and support
- Recognition awards
- Discounts at over 1000 other retailers.
- Family friendly policies around maternity, paternity, adoption and surrogacy.
Toolstation – The story so far:
We’re one of Britain’s fastest growing multi-channel retailers of tools, accessories and building supplies and an integral part of Travis Perkins plc. The trade, home improvers and self-builders all trust us to deliver a lot more than tools. Our store expansion programme and the size and diversity of our Group means we always have opportunities for ambitious people who want to grow with us. Our policy is to employ the best qualified people and provide equal opportunity for the advancement of employees including promotion and training and not to discriminate against any person because of gender, race, ethnicity, age, sexual orientation, religion, belief or disability.
Retail Supervisor in Livingston employer: Travis Perkins plc
At Toolstation, we pride ourselves on being more than just a retail employer; we are committed to nurturing your potential and providing a vibrant work culture in Livingston. With a focus on personal development through our Toolstation Academy, competitive benefits including generous holiday allowances and discounts, and a supportive team environment, we ensure that every employee feels valued and empowered to grow their career with us.
StudySmarter Expert Advice🤫
We think this is how you could land Retail Supervisor in Livingston
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Toolstation. Understand their values, products, and what makes them tick. This will help you connect with the team and show that you're genuinely interested in being part of their journey.
✨Tip Number 2
Practice your people skills! As a Retail Supervisor, you'll be the face of Toolstation. Think about how you can demonstrate your ability to build relationships and deliver great customer service during your interview. Maybe even share a story where you went above and beyond for a customer!
✨Tip Number 3
Show your passion for teamwork! Toolstation loves a positive attitude and someone who’s ready to muck in. Be prepared to talk about times when you've worked well in a team or helped motivate others. It’ll show that you’re the right fit for their fun working environment.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Toolstation family. So, get your application in and let’s make it happen!
We think you need these skills to ace Retail Supervisor in Livingston
Some tips for your application 🫡
Show Your Personality:When you're writing your application, let your true self shine through! We want to see your personality and how you can bring that positive attitude to our team. Don’t be afraid to show us what makes you unique!
Tailor Your Application:Make sure to tailor your application to the Retail Supervisor role. Highlight any relevant experiences or skills that align with what we’re looking for, like teamwork and customer service. This helps us see how you fit into our Toolstation family!
Be Clear and Concise:Keep your application clear and to the point. We appreciate straightforwardness, so make sure your key points stand out. This will help us quickly understand why you’d be a great fit for the role!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, it’s super easy and user-friendly, so you can focus on showcasing your talents!
How to prepare for a job interview at Travis Perkins plc
✨Know the Role Inside Out
Before your interview, make sure you understand what a Retail Supervisor does at Toolstation. Familiarise yourself with the daily tasks like checking deliveries and providing great customer service. This will help you demonstrate your enthusiasm and readiness to take on the role.
✨Show Off Your People Skills
As a Retail Supervisor, building relationships is key. Be prepared to share examples of how you've motivated a team or provided excellent customer service in the past. Highlighting your ability to connect with others will show that you’re a great fit for the company culture.
✨Embrace Flexibility
With early starts and late finishes, it’s important to convey your flexibility during the interview. Share any experiences where you’ve adapted to changing schedules or worked outside of typical hours. This will reassure them that you can handle the demands of the job.
✨Bring Your Personality
Toolstation values authenticity, so don’t be afraid to let your true self shine through. Share your passion for retail and your positive attitude. A genuine smile and enthusiasm can go a long way in making a fantastic first impression!
