Assistant Branch Manager in Liverpool

We’re the UK’s largest builders’ merchant! With over 500 branches, we provide everything from timber and bricks to kitchens, tools, and equipment. We’re a supportive, welcoming team offering great career opportunities and the chance to develop new skills. Whether you're in the office, helping customers, or handling deliveries, there’s a place here for you to grow. Join us today and see why we’re the trusted choice for builders!

What You’ll Be Doing

As the Assistant Branch Manager, you’ll support the Branch Manager in achieving sales targets and boosting profitability while leading a motivated team. When the Branch Manager is away, you’ll take charge and help implement the branch’s strategy. Your role is to create fantastic customer relationships, inspire your team, and ensure the branch runs smoothly and efficiently. This role is fast-paced and rewarding. At our Birkenhead branch, you’ll be part of a team with 9 people and 2 vehicles. You’ll be working in a high-energy environment with plenty of customer interaction.

What’s In It For You?

• Competitive salary & benefits package, including life insurance, pension, bonus, private medical, share scheme, and more.
• Opportunities for career growth in a thriving business, including leadership training and development programs.
• Big discounts across the Travis Perkins Group family, including 20% off at Toolstation.
• Health & Wellbeing support, including DigiCare, Cycle to Work, and access to our Wellbeing Centre.
• Extra perks such as colleague discounts, family-friendly policies, and more.
• A supportive and inclusive workplace where you can truly be yourself.

Working hours: Monday-Friday, 7:30 am - 5:00 pm, with just two Saturdays every 4 weeks (8:00 am - 12:00 pm). Enjoy your weekends off!

What You’ll Be Responsible For

• Health & Safety and Compliance: Ensure adherence to health, safety, security, and smoking policies. Complete weekly checklists and take immediate action to address safety concerns.
• Team Management and Development: Recruit, train, and develop a high-performing team. Lead by example, motivate the team, and drive personal growth while ensuring excellent customer service.
• Customer Relationship and Service: Build strong, lasting customer relationships, driving branch growth and profitability. Ensure consistently high standards of customer service.
• Operations and Stock Management: Manage stock takes and inventory checks to ensure 100% accuracy. Adjust stock levels to optimize profitability and operational efficiency.
• Market Awareness and Competitor Analysis: Stay updated on local market trends and collaborate with the External Sales Rep to stay ahead of competitors.
• Policies, Procedures, and Company Standards: Ensure strict adherence to company policies, safeguarding stock, property, and health & safety.
• Equality and Inclusion: Foster an inclusive environment that promotes equal opportunities and respect for all colleagues and customers.

Who You Are

• Experienced & a Great Leader: You’ve got a background in sales or a similar role and know how to motivate and develop teams to succeed.
• People-Oriented: You’re skilled at connecting with people, building strong relationships, and negotiating deals.
• Organised & Analytical: You’re highly organised and can prioritize tasks, stay on top of details, and analyze data to make informed decisions.
• Health & Safety Focused: You understand the importance of safety and prioritize the well-being of your team and customers.
• Customer & Quality Focused: You’re dedicated to providing exceptional customer service and maintaining high standards at all times.
• Team Player with Drive: You’re an energetic team player, eager to contribute, and focused on hitting goals.

How to Apply

Ready to step up and be part of something big? Apply now and join a company that values its people. We look forward to hearing from you! We’re proud to be an equal opportunities employer and are committed to building a diverse team. No matter your background, we believe in giving everyone the opportunity to succeed. If you're offered the role, it will be a conditional offer, subject to a few background checks. These include a criminal record check (basic DBS), adverse financial check, media search & occupational history review. We do this to ensure we’re keeping both our business and customers safe, and we appreciate your understanding.