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For Companies At a Glance
- Tasks: Be the friendly face of Toolstation, helping customers and managing stock.
- Company: Join one of the UK's fastest-growing retailers in tools and building supplies.
- Benefits: Enjoy 22 days holiday, discounts, and career progression opportunities.
- Why this job: Gain hands-on experience while working in a fun, supportive environment.
- Qualifications: A warm personality and a positive attitude are all you need!
- Other info: Flexible hours with training and development through Toolstation Academy.
The predicted salary is between 11 - 16 £ per hour.
We are looking for candidates who live locally and can easily commute to our store. Our stores are open from 7 AM to 8 PM, so you must be able to manage early starts and late finishes.
What You'll Do
- Be the friendly face of Toolstation, helping customers find what they need; be hands-on with deliveries, warehouse tasks, and stocking shelves.
- Be prepared to roll up your sleeves. It can get hot in summer and chilly in winter, but you’ll fit in with good customer service.
- No retail experience? No problem! We’ll teach you everything else as you commit to delivering excellent service.
- Get stuck in: handle deliveries, unpack stock, keep the store clean, and prepare orders.
- Hard work and a positive attitude are more important than experience.
- Provide outstanding service: chat with customers or stay efficient during busy times to offer a great experience.
- Ask the right questions: show genuine interest in customers’ projects so you can help them find everything they need to get the job done right.
- Be proactive: sell the benefits of Toolstation Club and Trade Accounts and sign customers up to experience great deals and competitive prices.
What You'll Bring
- A warm, friendly personality: help maintain high store standards and create a workplace everyone enjoys.
- Reliability: be there when we need you.
- Flexibility, commitment, and support for customers and team are key.
- Your best self: bring energy, enthusiasm, and let your personality shine.
What You'll Get
- Career progression within Toolstation and Travis Perkins Group with training and development including Toolstation Academy and Apprenticeships.
- Benefits: 22 days holiday + Bank Holidays; company pension scheme and life assurance; bonus scheme and cycle to work; Save and buy as you earn options; 20% discount across Travis Perkins companies; Aviva Digicare health and wellbeing; financial education and recognition; discounts at over 1,000 retailers.
About Toolstation
We’re one of the UK’s fastest-growing multi-channel retailers of tools, accessories, and building supplies. As part of the Travis Perkins plc family, we’re trusted by trade professionals, DIY enthusiasts, and self-builders alike. Our store expansion and the diversity within our Group mean there are always exciting opportunities for ambitious individuals to grow with us.
To apply
Caught your interest? Want to know more? Take a look at www.toolstationjobs.com or simply hit apply.
Store Assistant in Leek employer: Travis Perkins plc
Contact Detail:
Travis Perkins plc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Assistant in Leek
✨Tip Number 1
Get to know the store! Before your interview, pop in and familiarise yourself with the layout and products. This shows you’re genuinely interested and ready to roll up your sleeves.
✨Tip Number 2
Be prepared to chat! During your interview, be ready to discuss how you’d handle busy times and interact with customers. Show off that warm, friendly personality we’re looking for!
✨Tip Number 3
Flexibility is key! Make sure to highlight your availability for early starts and late finishes. We want to know you can be there when we need you, so don’t hold back on sharing your commitment.
✨Tip Number 4
Apply through our website! It’s the best way to get noticed. Plus, it shows you’re serious about joining the Toolstation team. So, hit that apply button and let’s get started!
We think you need these skills to ace Store Assistant in Leek
Some tips for your application 🫡
Show Your Local Knowledge: Since we're looking for candidates who live locally, make sure to mention your proximity to the store in your application. It shows us you can easily commute and are familiar with the area, which is a big plus!
Highlight Your Personality: We want someone with a warm, friendly personality, so let that shine through in your written application. Share a bit about yourself and how you connect with customers—this will help us see if you're the right fit for our team.
Emphasise Flexibility and Reliability: Mention your availability and willingness to work early starts or late finishes. We value reliability, so if you can commit to the hours we need, make sure to highlight that in your application!
Keep It Simple and Direct: No need for fancy language—just be clear and straightforward. We appreciate honesty and enthusiasm, so let us know why you want to join Toolstation and how you can contribute to our team. Remember to apply through our website for the best chance!
How to prepare for a job interview at Travis Perkins plc
✨Know the Store Inside Out
Before your interview, take some time to familiarise yourself with Toolstation's products and services. This will not only help you answer questions confidently but also show your genuine interest in the role. Being able to discuss specific tools or customer service scenarios can really impress the interviewer.
✨Show Off Your People Skills
As a Store Assistant, you'll be the friendly face of Toolstation, so it's crucial to demonstrate your people skills during the interview. Prepare examples of how you've provided excellent customer service in the past, even if it’s from a different context. Remember, a warm personality goes a long way!
✨Be Ready for Flexibility Questions
Since the store operates from 7 AM to 8 PM, be prepared to discuss your availability. Highlight your flexibility and willingness to work early starts or late finishes. This shows that you're committed and ready to support the team whenever needed.
✨Emphasise Your Team Spirit
Toolstation values teamwork, so make sure to convey your ability to work well with others. Share experiences where you’ve collaborated effectively with a team, whether in a work setting or elsewhere. This will demonstrate that you can contribute positively to the store environment.