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- Tasks: Maximise sales by building relationships with customers and handling orders via phone and email.
- Company: Join BSS Industrial, a leading distributor with over 110 years of experience.
- Benefits: Enjoy great benefits, career progression, and a friendly team environment.
- Why this job: Be part of a dynamic team and make a real impact in a fast-paced sales role.
- Qualifications: Previous phone-based sales experience and excellent customer service skills are preferred.
- Other info: Full product training provided; no cold calling involved.
The predicted salary is between 28800 - 43200 £ per year.
A busy and fast-paced business with great benefits, and plenty of opportunities for career progression. You will work within the branch sales team, dealing directly with customers to maximise sales at every opportunity, working to expand our customer base by helping to identify and develop new accounts.
On a day-to-day basis, you will be handling customer orders and enquiries by phone and email frequently. Most of our customers are regulars, so you will build up friendly relationships by giving great customer service which will encourage repeat business. You will communicate with the team and suppliers to ensure a smooth transaction for the customer from start to finish, making sure their order is delivered on time and in full. You will be working in a busy sales office environment, but there is no cold calling involved.
What we are looking for: Ideally, you will have previous experience in a similar phone-based sales role with great customer service skills and the ability to build relationships with a diverse range of customers and colleagues. You will be self-motivated, enthusiastic, and organised, with good numerical and computer skills. Product knowledge is key to the role, but full product training will be provided.
About Us: BSS Industrial is a leading distributor of heating, pipeline, process, and mechanical services equipment to the Building Services and Industrial sectors. Established over 110 years ago, we became a part of the Travis Perkins Group in 2010 and now have more than 60 BSS branches, along with a National Distribution Centre at Lutterworth in the East Midlands and a National Tube Distribution Centre in Coventry. We have a wealth of experience in our people - technical support, customer care, product engineering and design along with our market-leading own brand - BOSS.
We are driving to become a truly inclusive employer. We want everyone to be at their best and it’s our ambition that everyone within our Group feels safe, welcome, and confident to be their authentic selves.
Internal Salesperson in Leeds employer: Travis Perkins plc
Contact Detail:
Travis Perkins plc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Internal Salesperson in Leeds
✨Tip Number 1
Get to know the company inside out! Research BSS and understand their products and services. This will help you connect with the team and show that you're genuinely interested in being part of their success.
✨Tip Number 2
Practice your phone skills! Since you'll be handling customer orders and enquiries over the phone, make sure you're comfortable speaking clearly and confidently. Role-play with a friend or family member to get the hang of it.
✨Tip Number 3
Show off your people skills! Building relationships is key in this role, so think of examples from your past experiences where you've provided great customer service or resolved issues effectively. Be ready to share these during your chat!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're proactive and keen to join the BSS family. Don’t forget to follow up after applying to express your enthusiasm!
We think you need these skills to ace Internal Salesperson in Leeds
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We love seeing the real you, so don’t be afraid to inject a bit of your character into your cover letter. Remember, we’re looking for someone who fits in with our friendly team.
Tailor Your Application: Make sure to tailor your CV and cover letter to the Internal Salesperson role. Highlight any relevant experience you have in phone-based sales and customer service. We want to see how your skills can help us maximise sales and build those all-important relationships!
Be Clear and Concise: Keep your application clear and to the point. We’re busy folks, so make it easy for us to see why you’d be a great fit. Use bullet points where necessary and avoid long-winded sentences. We appreciate straightforward communication!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts and you’ll be on your way to joining our team!
How to prepare for a job interview at Travis Perkins plc
✨Know Your Product
Before the interview, take some time to research BSS and their product offerings. Familiarise yourself with the types of equipment they distribute, especially in heating and pipeline services. This knowledge will not only impress your interviewers but also show that you're genuinely interested in the role.
✨Showcase Your Customer Service Skills
Prepare examples from your previous experience where you provided excellent customer service. Think about specific situations where you built relationships with customers or resolved issues effectively. This will demonstrate your ability to thrive in a busy sales environment and align with BSS's focus on great customer care.
✨Practice Your Communication Skills
Since the role involves handling customer orders and enquiries over the phone and email, practice clear and concise communication. You might even want to do a mock interview with a friend, focusing on how you would handle customer interactions. This will help you feel more confident during the actual interview.
✨Emphasise Teamwork and Collaboration
BSS values a friendly and hard-working team environment. Be ready to discuss how you've successfully worked within a team in the past. Highlight any experiences where you collaborated with colleagues to achieve a common goal, as this will resonate well with their company culture.
