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- Tasks: Lead a team, deliver excellent customer service, and manage store operations.
- Company: Join Toolstation, a fast-growing retailer with a vibrant culture.
- Benefits: Enjoy 22 days holiday, discounts, and career development opportunities.
- Why this job: Be the face of Toolstation and make a real impact in retail.
- Qualifications: No experience needed, just a passion for teamwork and great service.
- Other info: Access to training programmes and a fun working environment.
The predicted salary is between 24000 - 36000 £ per year.
35 hours per week
At Toolstation, we’re not just interested in what you can bring to us today. We’re also interested in developing your talents, so you can grow with our business and become one of our leaders of tomorrow. You’ll be the face of Toolstation, making a fantastic first impression, building long‑lasting relationships and going above and beyond to make our customers happy. This isn’t your average retail role. It’s much more than just a store job. Of course as a retail supervisor, you’ll serve customers, and support the Store Manager but you’ll also be checking deliveries, picking items from the warehouse and stocking shelves. And it can be hot in the summer and cold in the winter. But if you take real pride in what you and the team do, our customers will notice and love us all the more for it.
Day-to-day
- Supporting. Whether it’s standing in for the Store Manager in their absence, motivating and engaging the team or coaching the team to grow sales and achieve targets.
- Mucking in. Checking and unpacking deliveries, stocking shelves, cleaning the branch and putting orders together.
- Delivering great service. Providing a great customer experience with a smile on your face – no matter how busy you are and coaching the team to do the same.
- Asking questions and building relationships. Making sure our customers leave the branch with everything that they need for the job.
- Building a fun working environment. Maintaining our great product availability and high branch standards, while making sure that your branch is somewhere everyone loves coming to work.
What You’ll Bring
- Hard work and passion. You don’t need retail experience. Just be focused on delivering great service and we’ll teach you the rest.
- A love of teamwork. Be happy to muck in and get your hands dirty.
- A positive attitude. Make sure that our customers have a great experience while in our branch.
- Reliability. Be there when we need you, be flexible and fun to be around.
- Yourself. Bring your whole self to work and let your true personality shine through.
What You’ll Get
You’ll find every opportunity to be yourself and to bring your personality and potential to work plus so many more opportunities to take your career in retail wherever you want – up the ladder, across the business or into another role in the Travis Perkins Group. And because we want to do our best for you, you’ll be supported all the way with training and development – including access to our very own Toolstation Academy programmes. Plus, you'll receive some of the best benefits in retail.
Benefits
- 22 days’ holidays + Bank Holidays
- Company pension scheme and life assurance
- Bonus scheme
- Cycle to work scheme
- Save and buy as you earn
- 20% discounts across all Travis Perkins companies
- Financial education and support
- Recognition awards
- Discounts at over 1000 other retailers
- Family friendly policies around maternity, paternity, adoption and surrogacy
We’re one of Britain’s fastest growing multi‑channel retailers of tools, accessories and building supplies and an integral part of Travis Perkins plc. The trade, home improvers and self-builders all trust us to deliver a lot more than tools. Our store expansion programme and the size and diversity of our Group, means we always have opportunities for ambitious people who want to grow with us.
To apply
Caught your interest? Want to know more? Take a look at www.toolstationjobs.com or simply hit apply. Our policy is to employ the best qualified people and provide equal opportunity for the advancement of employees including promotion and training and not to discriminate against any person because of gender, race, ethnicity, age, sexual orientation, religion, belief or disability.
Retail Supervisor in Kenley employer: Travis Perkins plc
Contact Detail:
Travis Perkins plc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Supervisor in Kenley
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Toolstation. Understand their values, products, and what makes them tick. This will help you connect with the team and show that you're genuinely interested in being part of their journey.
✨Tip Number 2
Practice makes perfect! Grab a friend or family member and do some mock interviews. Focus on common retail questions and how you can showcase your teamwork and customer service skills. The more comfortable you are, the better you'll shine during the real deal!
✨Tip Number 3
Be yourself! Toolstation wants to see your true personality. Don’t be afraid to let your passion for customer service and teamwork come through. Share your experiences and how you’ve made a difference in previous roles – it’s all about those connections!
✨Tip Number 4
Apply through our website! It’s super easy and ensures your application gets to the right people. Plus, you’ll find all the latest opportunities there. So, don’t wait around – hit that apply button and take the first step towards joining the Toolstation family!
We think you need these skills to ace Retail Supervisor in Kenley
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your true self shine through! We want to see your personality and how you can fit into our fun working environment. Don’t be afraid to show us what makes you unique!
Tailor Your Application: Make sure to tailor your application to the Retail Supervisor role. Highlight any relevant experiences or skills that align with what we’re looking for, like teamwork and customer service. This helps us see why you’d be a great fit!
Keep It Clear and Concise: We appreciate a well-structured application. Keep your writing clear and to the point, making it easy for us to see your strengths. Avoid fluff and focus on what really matters – your passion for delivering great service!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just hit apply and you’re on your way!
How to prepare for a job interview at Travis Perkins plc
✨Know the Company
Before your interview, take some time to research Toolstation. Understand their values, mission, and what makes them stand out in the retail industry. This will not only help you answer questions more effectively but also show that you're genuinely interested in being part of their team.
✨Show Your Customer Service Skills
As a Retail Supervisor, delivering great service is key. Prepare examples from your past experiences where you've gone above and beyond for customers. Even if you don’t have direct retail experience, think about times when you’ve helped someone or resolved an issue – this will highlight your customer-centric attitude.
✨Demonstrate Team Spirit
Toolstation values teamwork, so be ready to discuss how you work well with others. Share stories that showcase your ability to motivate and engage a team, or how you've contributed to a positive working environment. This will resonate well with the interviewers looking for a collaborative spirit.
✨Be Yourself
Toolstation encourages candidates to bring their whole selves to work. During the interview, let your personality shine through! Be authentic and express your passion for retail and customer service. This will help you connect with the interviewers and show that you’d fit right into their fun and dynamic culture.
