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- Tasks: Deliver exceptional customer service while driving and making multi-drop deliveries.
- Company: Join a friendly, hard-working family at Travis Perkins Group.
- Benefits: Competitive pay, bonuses, health care, and discounts at leading retailers.
- Other info: Enjoy a good work-life balance with opportunities for personal development.
- Why this job: Be the face of our company, building relationships and ensuring customer satisfaction.
- Qualifications: Valid Cat B licence and strong customer service skills required.
The predicted salary is between 25000 - 30000 £ per year.
Join our friendly and hard‑working family as a Multi‑drop Van Driver / Customer Service Assistant. You will be on the front line dealing with customers both in the branch and during deliveries, providing first‑class service while keeping colleagues and customers safe.
Responsibilities
- Deliver exceptional customer service by building strong relationships with our customers.
- Drive transit and flatbed vehicles (up to 3.5 ton) to carry out multi‑drop deliveries from the branch to local customers and ensure timely, safe delivery of orders.
- Follow all safety policies and procedures when unloading, loading and driving, maintaining the highest safety standards.
- Work Monday to Friday 07:30 – 17:00 and every other Saturday 08:00 – 12:00, providing a good work‑life balance.
Qualifications
- Valid Cat B licence (up to 3.5 ton) held for at least 12 months.
- Experience delivering in a relevant industry is advantageous, but not essential.
- Strong work ethic, quick learner, physically fit, and excellent customer‑service skills.
- Health and safety awareness.
- Resilience, adaptability and high energy for a dynamic, fast‑paced environment.
- Comfortable working in the branch and on the road.
Benefits
- Competitive pay plus benefits, including a colleague bonus, contributory pension, private health care, life assurance, share‑saving scheme, and group‑wide colleague discounts across the Travis Perkins Group.
- Additional online discounts are available at leading retailers.
- We provide a development plan aligned with our cornerstones: Working For Our Customers, Upholding Family Values, Being The Best, Keeping People Safe, and Making Decent Returns.
Multi-drop Driver/Customer Service Assistant in Ipswich employer: Travis Perkins plc
Contact Detail:
Travis Perkins plc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Multi-drop Driver/Customer Service Assistant in Ipswich
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on their values and culture. This way, you can show them that you're not just another candidate but someone who genuinely fits into their family.
✨Tip Number 2
Practice your delivery skills! Since you'll be on the front line, think about how you can demonstrate your customer service abilities during the interview. Maybe role-play some scenarios with a friend to get comfortable.
✨Tip Number 3
Be ready to talk about safety! Given the importance of health and safety in this role, prepare examples of how you've maintained safety standards in previous jobs. It’ll show you take this seriously.
✨Tip Number 4
Apply through our website! We love seeing applications come directly from candidates who are excited about joining us. Plus, it gives you a better chance to stand out in the crowd!
We think you need these skills to ace Multi-drop Driver/Customer Service Assistant in Ipswich
Some tips for your application 🫡
Show Your Customer Service Skills: Make sure to highlight your experience in customer service. We want to see how you build relationships and provide exceptional service, so share specific examples that showcase your skills.
Be Clear About Your Driving Experience: Since this role involves driving, let us know about your valid Cat B licence and any relevant driving experience. If you've delivered in a similar industry, mention it! It helps us understand your background better.
Safety First!: We take safety seriously, so don’t forget to mention your awareness of health and safety policies. Share any experiences where you’ve prioritised safety while driving or handling deliveries.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Travis Perkins plc
✨Know Your Route
Familiarise yourself with the local area and potential delivery routes. This shows that you’re proactive and understand the importance of timely deliveries, which is crucial for a Multi-drop Driver.
✨Customer Service Focus
Prepare examples of how you've provided excellent customer service in the past. Think about situations where you built strong relationships or resolved issues effectively, as this role heavily relies on those skills.
✨Safety First
Brush up on health and safety regulations related to driving and deliveries. Be ready to discuss how you prioritise safety while on the road and during loading/unloading, as this is a key responsibility of the job.
✨Show Your Energy and Adaptability
Demonstrate your resilience and ability to thrive in a fast-paced environment. Share experiences where you adapted quickly to changes or challenges, highlighting your high energy and work ethic.