At a Glance
- Tasks: Be the friendly face of Toolstation, assisting customers and managing store operations.
- Company: Join Toolstation, a fast-growing retailer in tools and building supplies.
- Benefits: Enjoy 22 days holiday, discounts, and career development opportunities.
- Other info: Exciting opportunities for ambitious individuals to grow within the Travis Perkins Group.
- Why this job: Make a real impact in a dynamic environment while growing your career.
- Qualifications: Experience as a keyholder or supervisor with a friendly and reliable personality.
The predicted salary is between 20800 - 25000 £ per year.
We are looking for candidates who live locally and can easily commute to our store. Our stores are open from 7 AM to 8 PM, so you must manage early starts and late finishes.
What You'll Do
- Be the friendly face of Toolstation, helping customers find what they need.
- Assist with deliveries, warehouse tasks, and stocking shelves.
- Maintain a clean, well‑packed store and prepare orders.
- Support colleagues to deliver a great customer experience; you should have experience as a keyholder or supervising team members.
- Handle keyholder responsibilities: open/close the store, assign daily tasks, and provide short‑term supervisory cover when needed.
- Sell the benefits of Toolstation Club and Trade Accounts, signing customers up for great deals.
What You'll Bring
- A friendly personality, helping maintain high store standards.
- Reliability – be there when we need you, flexible, committed, and supportive.
- Accountability – taken charge in previous roles and willing to step up.
- Your best self: energy, enthusiasm, and personality shine.
What You'll Get
- 22 days holiday + Bank Holidays.
- Company pension scheme and life assurance.
- Bonus scheme and cycle to work programme.
- Save and buy as you earn options.
- 20% discount across all Travis Perkins companies.
- Health and wellbeing support with Aviva Digicare.
- Financial education, support, and recognition awards.
- Discounts at over 1,000 retailers.
- Career development: move up the ladder, explore different roles across the business, and opportunities within the wider Travis Perkins Group.
About Toolstation
We’re one of the UK’s fastest‑growing multi‑channel retailers of tools, accessories and building supplies. As part of the Travis Perkins plc family, we’re trusted by trade professionals, DIY enthusiasts and self‑builders alike. Our store expansion and the diversity within our Group mean there are always exciting opportunities for ambitious individuals to grow with us.
Equal Opportunity
Our policy is to employ the best qualified people and provide equal opportunity for the advancement of employees, including promotion and training, and not to discriminate against any person because of gender, race, ethnicity, age, sexual orientation, religion, belief or disability.
Senior Store Assistant - Keyholder in Horsham employer: Travis Perkins plc
Toolstation is an excellent employer, offering a vibrant work culture where team members are valued and supported. With competitive benefits such as 22 days holiday, a company pension scheme, and opportunities for career development within the wider Travis Perkins Group, employees can thrive both personally and professionally. Located in Horsham, our store provides a friendly environment that encourages growth and collaboration, making it an ideal place for those looking to make a meaningful impact in retail.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Store Assistant - Keyholder in Horsham
✨Get to Know Your Local Scene
Retail is all about community, so don't underestimate the power of local connections. Pop into shops you're interested in, chat with staff, and ask if they have any openings. This personal touch could land you a part-time gig with ease!
✨Show Off Your Personality
Retail is a people business, and employers love genuine, enthusiastic candidates. When you're applying for part-time roles, showcase your customer service skills and personality during interviews. Be yourself, and don't be afraid to share your love for the products!
✨Utilise College or University Resources
If you're a student, check out your university’s career services. They often have links with local retailers looking for part-time staff. It's a great way to find positions that work around your studies while also building your CV!
✨Check Out Seasonal Opportunities
Retail often sees a surge during peak seasons like Christmas or summer sales. Keep your eyes peeled for temporary part-time roles during these times. Many companies, including Travis Perkins plc, may even transition seasonal workers into permanent positions if you impress them!
We think you need these skills to ace Senior Store Assistant - Keyholder in Horsham
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, we know that customer service is king! Make sure your CV highlights any experience you've got with face-to-face interactions. Include specific examples where you went above and beyond for a customer—this shows potential employers like Travis Perkins plc that you're all about creating great shopping experiences.
Flexibility is Key!:For a part-time role, showcasing your availability is crucial. Make it clear in your application when you can work, especially if you have weekday and weekend flexibility. Retail can demand odd hours, so we want to see that you're ready to jump in when needed!
Forget the Fancy Formatting:While you want your CV to look good, in retail, clarity is more important than flashiness. Use simple formatting and bullet points to make your experiences stand out. Retail managers at Travis Perkins plc will appreciate a straightforward CV that’s easy to skim through.
Craft a Genuine Cover Letter:When applying for a part-time retail position, your cover letter is your chance to shine! Share why you’re excited about Travis Perkins plc and what you can bring to their team. Maybe you love their products or admire their customer service philosophy—let that passion come through!
How to prepare for a job interview at Travis Perkins plc
✨Mastering Brand Knowledge
As we're heading into a part-time retail role at Travis Perkins plc, it’s super crucial to know their brand inside out. Familiarise yourself with their products, customer service approach, and any current promotions. This way, you can engage genuinely in conversations and show that you’re already invested in their vibe.
✨Excellent Customer Scenarios
Prepare for customer service scenarios! Retail interviews often include role-play or situational questions. Think about how you'd handle different customer situations, from dealing with complaints to upselling products. We want to hear how you can keep your cool and keep the customer happy!
✨Tailoring Your Availability
Being part-time means flexibility is key! Be ready to discuss your availability honestly. Employers in retail love candidates who can adapt their schedules to peak hours. Show that you're keen to work evenings or weekends if it helps them out.
✨Show Off Your Team Spirit
Teamwork is essential in retail. Bring up experiences where you worked effectively in a team, whether it’s in previous jobs, school projects, or volunteering. We want to know how you can contribute to a positive team environment at Travis Perkins plc!
