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- Tasks: Deliver exceptional customer service while driving and making multi-drop deliveries.
- Company: Join Travis Perkins, a family-run business with a forward-thinking approach and a strong reputation.
- Benefits: Enjoy competitive pay, bonuses, private healthcare, and discounts across various retailers.
- Why this job: Be part of a supportive team with opportunities for growth in a dynamic environment.
- Qualifications: Must have a Cat B licence for at least 12 months; customer service skills are essential.
- Other info: Work-life balance with weekends off and a commitment to inclusivity.
The predicted salary is between 30000 - 42000 £ per year.
Joining our friendly and hardworking family as a Multi-drop Van Driver/Customer Service Assistant, you’ll be on the front line dealing with our customers both in branch and off-site (when making deliveries). You will play a vital role in our continued success by providing a first-class service while keeping colleagues and customers safe at all times.
What will I be doing?
- Helping deliver the highest standards of service by being helpful and friendly, building strong relationships with our customers, many of whom will be on a first-name basis.
- Driving our transit and flatbed vehicles (up to 3.5 tonnes) to carry out multi-drop deliveries directly to local customers, ensuring they receive their orders on time and in good condition, safely, every time.
- Adhering to all safety policies and procedures during loading, unloading, and driving to maintain safety standards.
- Working Monday to Friday between 07:30 and 17:00, with every other Saturday from 08:00 to 12:00, to promote work-life balance.
What experience do you need?
You should be an experienced driver with a minimum Cat B licence (up to 3.5 tonnes) held for at least 12 months. Industry experience is advantageous but not essential; a quick learner, strong work ethic, and physical fitness are important. Exceptional customer service, health & safety awareness are key qualities. We will provide a comprehensive introduction and all necessary tools.
Does this sound like you?
- Highly adaptable, resilient, and energetic with a tenacious attitude.
- Thrives in a dynamic, fast-paced environment.
- Possesses exceptional customer service skills, works efficiently under pressure, and has a flexible attitude.
- Comfortable working both in branch and on the road.
This role offers opportunities for growth and development, supported by our Cornerstones values: Working For Our Customers, Upholding Family Values, Being The Best, Keeping People Safe, Making Decent Returns.
Benefits include Competitive pay + Benefits such as a colleague bonus, contributory pension, private healthcare, life assurance, sharesave scheme, and discounts across the Travis Perkins Group and other retailers. Our hours promote a healthy work-life balance, allowing most to enjoy weekends and holidays off.
Despite our size, Travis Perkins maintains the values of a family-run business with the ambition of a forward-thinking company. Recognized as one of the UK’s Top Employers since 2010, we offer extensive career opportunities across our five leading businesses, operating from over 1400 outlets with more than 20,000 colleagues.
We are committed to being a truly inclusive employer where everyone feels safe, welcome, and confident to be their authentic selves. Be yourself—it’s what makes us, us.
HGV Driver Class 2 employer: Travis Perkins plc
Contact Detail:
Travis Perkins plc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land HGV Driver Class 2
✨Tip Number 1
Familiarise yourself with the local area and delivery routes. Knowing the quickest and safest ways to reach your customers can set you apart from other candidates, showing that you're proactive and ready to hit the ground running.
✨Tip Number 2
Brush up on your customer service skills. Since you'll be interacting with customers regularly, demonstrating your ability to build relationships and provide excellent service during any informal conversations or networking events can make a strong impression.
✨Tip Number 3
Highlight your adaptability and resilience in previous roles. Be prepared to share specific examples of how you've thrived in fast-paced environments, as this aligns perfectly with the dynamic nature of the job.
✨Tip Number 4
Show your commitment to safety. Familiarise yourself with health and safety regulations related to driving and deliveries, and be ready to discuss how you prioritise safety in your work, which is crucial for this role.
We think you need these skills to ace HGV Driver Class 2
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your driving experience, particularly any relevant qualifications like your Cat B licence. Emphasise your customer service skills and any previous roles that required adaptability and resilience.
Craft a Strong Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific qualities that align with their values, such as your commitment to safety and exceptional customer service.
Showcase Relevant Experience: If you have experience in multi-drop deliveries or customer service, be sure to detail this in your application. Use examples to demonstrate how you've successfully managed similar responsibilities in the past.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for this role.
How to prepare for a job interview at Travis Perkins plc
✨Showcase Your Customer Service Skills
Since the role involves direct interaction with customers, be prepared to discuss your previous experiences in customer service. Share specific examples of how you've built relationships and handled challenging situations to demonstrate your ability to provide exceptional service.
✨Highlight Your Driving Experience
Make sure to mention your driving experience, especially if you have held a Cat B licence for over a year. Discuss any relevant driving roles you've had, focusing on your safety record and adherence to regulations, as this is crucial for the position.
✨Emphasise Adaptability and Resilience
The job requires someone who thrives in a dynamic environment. Be ready to share instances where you've successfully adapted to changes or challenges at work. This will show that you can handle the fast-paced nature of the role.
✨Demonstrate Your Commitment to Safety
Safety is a top priority in this role. Prepare to discuss your understanding of health and safety policies and any relevant training you've received. Showing that you take safety seriously will resonate well with the interviewers.