At a Glance
- Tasks: Reconnect with past customers and build lasting relationships through engaging conversations.
- Company: Join a leading UK company with a supportive and fun team culture.
- Benefits: Full training, bonuses, and clear paths for career progression.
- Other info: Exciting opportunities for growth into senior sales roles.
- Why this job: Make a real impact while developing skills that last a lifetime.
- Qualifications: Confident phone skills and a positive attitude are all you need!
The predicted salary is between 25000 - 30000 € per year.
Bring customers back. Build your career. Be part of a winning team. We’re looking for confident, motivated people to join our growing Customer Account Team — a high‑energy group focused on reconnecting with past customers and winning back their business. If you enjoy talking to people, solving problems, and making a real impact, this is the perfect place to start and grow your career.
What you’ll be doing:
- Calling previous customers to understand their needs and rebuild relationships
- Sharing new offers, solutions, and reasons to return
- Listening carefully and finding the right outcome for each customer
- Working towards achievable targets with full support from your team
- Playing a key role in helping us grow and strengthen our customer base
Why you’ll love it here:
- A great team environment — supportive, fun, and driven to succeed together
- Clear progression paths — develop into senior roles, account management, sales, team leadership and more
- Full training provided — perfect for someone starting out or looking to build confidence on the phone
- A large PLC with real opportunities — stability, structure, and long‑term career growth
- Recognition and rewards — bonuses, incentives, and celebrations for hitting team goals
What we’re looking for:
You don’t need the perfect experience — just the right attitude! If you’re:
- Confident speaking on the phone
- Positive, resilient, and eager to learn
- Motivated by achievable targets and personal growth
- Ready to build skills that will last a lifetime
…then we want to hear from you.
What does the future look like?
Well we’re keen for you to get to know our customers and the plan is for you to develop and grow and eventually move into either a National Sales Role, a Regional Sales Role or if you love branch life, a Branch Sales Role.
About us:
As part of the Travis Perkins Group, one of the UK's leading companies, CCF are one of the fastest growing businesses in our sector. We are one of the biggest distributors of specialist interior construction materials in the UK, and we supply Dry‑Lining, Insulation, Suspended Ceilings and Glazed Partitioning materials to some of the largest Specialist Contractors in the country. If you would like to be a part of our ambitious and driven business which will equip you to be the best Sales Coordinator that you can be, then we would like to hear from you.
We’re driving to become a truly inclusive employer. We want everyone to be at their best and it’s our ambition that everyone within our Group feels safe, welcome and confident to be their authentic selves.
Locations: Birmingham, Dudley, West Bromwich, Halesowen, Wednesbury, Walsall, Wolverhampton, Oldbury, Smethwick, Aston, Great Barr.
Customer Sales Advisor in Halesowen employer: Travis Perkins plc
At CCF, part of the Travis Perkins Group, we pride ourselves on being an excellent employer that fosters a supportive and dynamic work environment. Our Customer Sales Advisors benefit from comprehensive training, clear career progression opportunities, and a culture that celebrates teamwork and individual achievements. With locations across the West Midlands, we offer stability and the chance to grow within one of the UK's leading companies in the construction materials sector.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Sales Advisor in Halesowen
✨Tip Number 1
Get to know the company inside out! Research CCF and the Travis Perkins Group, so you can chat confidently about their values and what they do. This shows you're genuinely interested and ready to be part of the team.
✨Tip Number 2
Practice your phone skills! Since you'll be calling previous customers, role-play with a friend or family member. This will help you feel more comfortable and confident when it comes to handling real conversations.
✨Tip Number 3
Be ready to share your own experiences! Think about times you've solved problems or helped others. This will give you great examples to discuss during interviews and show how you fit into the Customer Account Team.
✨Tip Number 4
Apply through our website! It’s the best way to get noticed and shows you're serious about joining us. Plus, we love seeing candidates who take that extra step to connect directly with our team.
We think you need these skills to ace Customer Sales Advisor in Halesowen
Some tips for your application 🫡
Show Your Personality:When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your confidence and enthusiasm for the role. Remember, we’re looking for motivated people who can connect with customers.
Tailor Your Application:Make sure to tailor your application to the Customer Sales Advisor role. Highlight any relevant experience or skills that match what we’re looking for, like your ability to communicate effectively and solve problems. This will help us see why you’d be a great fit for our team!
Keep It Clear and Concise:We appreciate clarity, so keep your application straightforward and to the point. Use bullet points if it helps, and make sure to proofread for any typos or errors. A clean application shows attention to detail, which is super important in sales!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy and quick, so go ahead and take that step towards joining our awesome team!
How to prepare for a job interview at Travis Perkins plc
✨Know Your Customer
Before the interview, do a bit of research on the company and its customer base. Understanding who they serve and what their needs are will help you demonstrate your ability to reconnect with past customers and build those relationships.
✨Show Off Your Communication Skills
Since this role involves a lot of phone interaction, practice speaking clearly and confidently. You might even want to do a mock call with a friend to get comfortable with discussing offers and solutions. Remember, it’s all about making a connection!
✨Be Ready to Share Your Motivation
Think about what drives you to succeed in a sales environment. Be prepared to discuss your personal goals and how they align with the company's targets. This shows that you're not just looking for a job, but a place where you can grow and contribute.
✨Embrace the Team Spirit
Highlight your ability to work well in a team. Since the role is part of a supportive and driven group, share examples of how you've collaborated with others in the past. This will show that you’re ready to be a part of their winning team!
