At a Glance
- Tasks: Help customers find and hire the right tools for their projects.
- Company: Join Travis Perkins, a top UK employer with a friendly team culture.
- Benefits: Great career growth, supportive environment, and a focus on inclusivity.
- Other info: Be part of a diverse team where you can be your authentic self.
- Why this job: Make a real impact by providing outstanding customer service in tool hire.
- Qualifications: Natural people skills, quick learner, and interest in tools.
The predicted salary is between 22000 - 26000 £ per year.
Make customer service - and our £5 billion business - second to none. Play your part in a friendly and hardworking team. Add to your branch’s reputation for outstanding customer service. Build a great career within a top UK employer.
At Travis Perkins we pride ourselves on being a great place to work. We’re a top employer that looks after our people and empowers them to look after our business and our loyal customer base. Joining our family as Tool Hire Customer Expert, you’ll help customers find the tools they need and arrange a hiring contract. It could be anything from earth‑movers to drills, but whatever equipment’s required, safety will always be your priority. With your support and fantastic service, you’ll have customers singing our praises.
To succeed, you’ll need:
- To be a natural people person - great with customers and colleagues alike
- The ability to learn new systems and skills quickly
- A friendly, helpful personality
- Some mechanical knowledge or an interest in tools and equipment
We’re driving to become a truly inclusive employer. We want everyone to be at their best and it’s our ambition that everyone within our Group feels safe, welcome and confident to be their authentic self. You be you, it makes us, us.
Tool Hire Customer Expert in Glasgow employer: Travis Perkins plc
At Travis Perkins, we are committed to fostering a supportive and inclusive work environment where our employees can thrive. As a Tool Hire Customer Expert, you will be part of a dedicated team that prioritises outstanding customer service while enjoying opportunities for personal and professional growth within a leading UK employer. With a focus on safety and teamwork, we empower our staff to excel and contribute to our reputation as a top choice for both customers and employees alike.
StudySmarter Expert Advice🤫
We think this is how you could land Tool Hire Customer Expert in Glasgow
✨Tip Number 1
Get to know the company culture! Before your interview, check out Travis Perkins' social media and website. Understanding their values will help you connect with the team and show that you're genuinely interested in being part of their family.
✨Tip Number 2
Practice your people skills! Since this role is all about customer service, think of examples from your past experiences where you've gone above and beyond for a customer. We want you to shine when discussing how you can make customers feel valued.
✨Tip Number 3
Brush up on your tool knowledge! Familiarise yourself with common tools and equipment that might be hired out. This will not only impress your interviewers but also show that you're ready to hit the ground running in the Tool Hire Customer Expert role.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows that you’re proactive and keen to join the team at Travis Perkins. Let’s get you started on this exciting journey!
We think you need these skills to ace Tool Hire Customer Expert in Glasgow
Some tips for your application 🫡
Show Your Personality:When writing your application, let your friendly and helpful personality shine through. We want to see the real you, so don’t be afraid to show us how you connect with customers and colleagues!
Highlight Relevant Experience:Make sure to mention any previous customer service roles or experiences you’ve had with tools and equipment. We’re looking for someone who can hit the ground running, so share those skills that make you a great fit for the Tool Hire Customer Expert role.
Keep It Clear and Concise:While we love a good story, keep your application clear and to the point. Use bullet points if it helps, and make sure we can easily see why you’d be a fantastic addition to our team.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Travis Perkins plc
✨Know Your Tools
Brush up on your knowledge of tools and equipment before the interview. Familiarise yourself with common tools like drills and earth-movers, as well as their uses. This will show your genuine interest in the role and help you connect with the interviewer.
✨Showcase Your People Skills
As a Tool Hire Customer Expert, being a people person is key. Prepare examples of how you've provided excellent customer service in the past. Think about times when you went above and beyond to help a customer or resolved a tricky situation.
✨Demonstrate Your Learning Ability
Highlight your ability to learn new systems quickly. You might want to mention any previous experiences where you adapted to new technologies or processes. This will reassure them that you can handle the training and systems they'll use.
✨Embrace Inclusivity
Travis Perkins values inclusivity, so be yourself during the interview. Share your thoughts on teamwork and how you contribute to a positive work environment. This will resonate with their ambition for everyone to feel safe and confident at work.
