At a Glance
- Tasks: Deliver outstanding customer service and assist with tool hire contracts.
- Company: Join Travis Perkins, a top UK employer known for its supportive culture.
- Benefits: Enjoy career growth, a friendly team, and a focus on inclusivity.
- Other info: Empower yourself in a workplace that celebrates authenticity and diversity.
- Why this job: Be part of a dynamic team that values your input and skills.
- Qualifications: Great people skills and a passion for tools or mechanical knowledge.
The predicted salary is between 22000 - 26000 £ per year.
Make customer service - and our £5 billion business - second to none. Play your part in a friendly and hardworking team. Add to your branch’s reputation for outstanding customer service. Build a great career within a top UK employer.
At Travis Perkins we pride ourselves on being a great place to work. We’re a top employer that looks after our people and empowers them to look after our business and our loyal customer base. Joining our family as Tool Hire Customer Expert, you’ll help customers find the tools they need and arrange a hiring contract. It could be anything from earth‑movers to drills, but whatever equipment’s required, safety will always be your priority. With your support and fantastic service, you’ll have customers singing our praises.
To succeed, you’ll need:
- To be a natural people person - great with customers and colleagues alike
- The ability to learn new systems and skills quickly
- A friendly, helpful personality
- Some mechanical knowledge or an interest in tools and equipment
We’re driving to become a truly inclusive employer. We want everyone to be at their best and it’s our ambition that everyone within our Group feels safe, welcome and confident to be their authentic self. You be you, it makes us, us.
Tool Hire Customer Champion in Glasgow employer: Travis Perkins plc
At Travis Perkins, we are committed to fostering a supportive and inclusive work environment where our employees can thrive. As a Tool Hire Customer Champion, you will be part of a dedicated team that prioritises outstanding customer service while enjoying opportunities for personal and professional growth within a leading UK employer. With a focus on safety and teamwork, we empower our staff to excel and contribute to our reputation as a top choice for both customers and employees alike.
StudySmarter Expert Advice🤫
We think this is how you could land Tool Hire Customer Champion in Glasgow
✨Tip Number 1
Get to know the company! Research Travis Perkins and their values. When you understand what they stand for, you can tailor your approach and show them why you're the perfect fit for their team.
✨Tip Number 2
Practice your people skills! Since this role is all about customer service, think of scenarios where you can demonstrate your friendly and helpful personality. Role-play with a mate or even in front of the mirror!
✨Tip Number 3
Show off your mechanical knowledge! Brush up on tools and equipment, and be ready to chat about them during your interview. It’ll show that you’re genuinely interested and can connect with customers.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re keen on joining the Travis Perkins family. Let’s get you that job!
We think you need these skills to ace Tool Hire Customer Champion in Glasgow
Some tips for your application 🫡
Show Your Personality:When writing your application, let your friendly and helpful personality shine through. We want to see the real you, so don’t be afraid to add a personal touch that reflects your passion for customer service.
Highlight Relevant Experience:Make sure to mention any previous experience you have with tools or customer service. We love seeing how your background aligns with our mission to provide outstanding service to our customers.
Be Clear and Concise:Keep your application clear and to the point. We appreciate straightforward communication, so make sure your skills and experiences are easy to read and understand.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to navigate!
How to prepare for a job interview at Travis Perkins plc
✨Know Your Tools
Brush up on your knowledge of tools and equipment before the interview. Familiarise yourself with common tools like drills and earth-movers, as well as their uses. This will show your genuine interest in the role and help you connect with the interviewer.
✨Show Off Your People Skills
Since this role is all about customer service, be prepared to share examples of how you've successfully interacted with customers in the past. Think of specific situations where you went above and beyond to help someone, as this will highlight your friendly and helpful personality.
✨Demonstrate Quick Learning
The ability to learn new systems quickly is key for this position. Be ready to discuss any experiences where you had to adapt to new tools or processes. This could be from previous jobs, school projects, or even personal hobbies—anything that showcases your adaptability.
✨Embrace Inclusivity
Travis Perkins values inclusivity, so be yourself during the interview. Share your thoughts on teamwork and how you can contribute to a positive work environment. This will resonate well with the company's culture and show that you align with their values.
