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For Companies At a Glance
- Tasks: Lead a dynamic team to deliver exceptional customer service and drive sales.
- Company: Join Toolstation, one of Britain's fastest-growing retailers in tools and building supplies.
- Benefits: Enjoy 22 days holiday, discounts, and opportunities for personal growth.
- Why this job: Be a part of a fun, engaging environment while developing future leaders.
- Qualifications: Experience in retail management and a passion for teamwork and customer focus.
- Other info: Great career progression opportunities within the Travis Perkins Group.
The predicted salary is between 28800 - 43200 £ per year.
40 hours per week. At Toolstation we’re not just interested in what you can bring to us today – we’re also investing in your development so you can grow with our business and become one of tomorrow’s leaders.
What You’ll Do
Store Manager, Glasgow Possilpark. Deliver an outstanding customer proposition. You’ll manage the branch and lead a high‑performing team, ensuring sales through superb customer service while maintaining branch standards and product availability.
Day‑to‑Day Responsibilities
- Deliver great service – ensure the team provides a great customer experience and drives sales through service.
- Muck in – check and unpack deliveries, open and close the branch, stock shelves, clean the branch and put orders together.
- Inspire – encourage a positive mindset, build a culture of feedback, praise and recognition.
- Ask questions and build relationships – develop your team, support succession planning and ensure customers leave the branch with everything they need.
- Lead – coach, motivate and engage your team, creating a great place to work where engagement is key.
- Build a fun working environment – maintain product availability and high branch standards while making the branch a place everyone loves coming to work.
What You’ll Bring
- Knowledge – a proud track record of developing high‑performing and engaged retail teams.
- Hard work and passion – dedicated to leading a team to deliver sales through superb customer service and amazing results.
- A love of teamwork – happy to muck in, get your hands dirty, and passionate about developing future leaders.
- Customer focus – keep the customer at the heart of everything you do.
- Resilience – relentless determination to achieve results, coaching your team to deliver.
- Flexibility – available and adaptable, understand priorities and plan effectively.
- Your whole self – bring your true personality to work and let your genuine character shine through.
What You’ll Get
Opportunities to grow within the Travis Perkins Group, training and development programs, and some of the best benefits in retail. You’ll enjoy 22 days’ holiday plus bank holidays, a company pension scheme and life assurance, a bonus scheme, cycle‑to‑work plan, savings and buy‑as‑you‑earn options, 20% discounts across all Travis Perkins companies, financial education and support, recognition awards, and discounts at over 1,000 retailers.
Toolstation
We’re one of Britain’s fastest‑growing multi‑channel retailers of tools, accessories and building supplies and an integral part of Travis Perkins plc. Our store expansion programme and the size and diversity of our Group mean we always have opportunities for ambitious people who want to grow with us.
To Apply
Caught your interest? Want to know more? Take a look at or simply hit apply. Our policy is to employ the best qualified people and provide equal opportunity for the advancement of employees including promotion and training and not to discriminate against any person because of gender, race, ethnicity, age, sexual orientation, religion, belief or disability.
Store Manager in Glasgow employer: Travis Perkins plc
Contact Detail:
Travis Perkins plc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Manager in Glasgow
✨Tip Number 1
Get to know the company culture! Before your interview, check out Toolstation's social media and website. This will help you understand their values and how you can fit in, making it easier to connect with the interviewers.
✨Tip Number 2
Practice your customer service scenarios! As a Store Manager, you'll need to demonstrate your ability to deliver outstanding service. Think of examples from your past experiences where you went above and beyond for customers.
✨Tip Number 3
Show off your leadership skills! Be ready to discuss how you've motivated and developed teams in the past. Share specific stories that highlight your coaching style and how you inspire others to achieve great results.
✨Tip Number 4
Don’t forget to ask questions! At the end of your interview, have a few thoughtful questions prepared about the role or the team. This shows your genuine interest in the position and helps you assess if Toolstation is the right fit for you.
We think you need these skills to ace Store Manager in Glasgow
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role shine through. We want to see that you’re genuinely excited about leading a team and delivering outstanding customer service.
Tailor Your Application: Make sure to customise your application to highlight your relevant experience and skills. We love seeing how your background aligns with our values and the responsibilities of the Store Manager role.
Be Authentic: Don’t be afraid to let your personality come through in your writing. We appreciate candidates who are genuine and can bring their true selves to work, so show us who you are!
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to review your application and get you on the path to joining our team.
How to prepare for a job interview at Travis Perkins plc
✨Know the Company Inside Out
Before your interview, make sure you research Toolstation thoroughly. Understand their values, mission, and what sets them apart in the retail industry. This will not only help you answer questions more effectively but also show your genuine interest in the company.
✨Showcase Your Leadership Skills
As a Store Manager, you'll need to demonstrate your ability to lead and inspire a team. Prepare examples from your past experiences where you've successfully motivated a team, handled challenges, or improved customer service. Be ready to discuss how you can create a positive work environment.
✨Emphasise Customer Focus
Since delivering outstanding customer service is key for this role, think of specific instances where you've gone above and beyond for customers. Be prepared to discuss how you would ensure that every customer leaves satisfied and how you would train your team to do the same.
✨Be Ready to Get Your Hands Dirty
The job description mentions 'mucking in' and being adaptable. Be prepared to talk about your willingness to take on various tasks, from unpacking deliveries to maintaining branch standards. Show that you're not just a leader but also a team player who isn't afraid to roll up their sleeves.
