At a Glance
- Tasks: Lead a team to deliver top-notch customer service and build strong relationships.
- Company: Join the Travis Perkins family, a leader in the industry with a focus on inclusivity.
- Benefits: Competitive pay, bonuses, private healthcare, and discounts at major retailers.
- Other info: Enjoy a great work-life balance with weekends and bank holidays off.
- Why this job: Make a real impact by helping customers and ensuring safety in a dynamic environment.
- Qualifications: Experience in customer service and supervisory roles; we’ll teach you the rest!
The predicted salary is between 30000 - 40000 € per year.
Joining the Travis Perkins family as a Customer Sales Supervisor, you will need to be able to lead and inspire a team, build loyalty, whilst being on the front line dealing with our customers that come into your branch, providing a first class service and keeping colleagues and customers safe at all times.
Responsibilities
- Our success is built on strong relationships with our customers so it’s essential that you can help deliver the highest standards of service - the key thing is to be helpful and friendly, you will likely get to know our customers on a first name basis.
- You’ll handle requests, provide information on our products, prepare quotes and help each customer with their purchase, taking our sales from good to great.
- You'll also be responsible for ensuring the safe and correct movement of our products around the branch.
- Safety is at the forefront of everything we do, your aim will be to ensure that our standards never slip, by adhering to all stay safe policies and procedures.
Requirements
- This is a key customer facing role, you just need the ability to provide great customer service and have experience in a supervisory role, we can teach you the rest.
Key qualities
- Someone that is highly adaptable, resilient and tenacious with high levels of energy and drive.
- Someone who thrives in a dynamic and fast paced environment.
- Someone that has a friendly and outgoing personality who is happy to communicate face to face with customers and build strong relationships.
Benefits
- You’ll also receive £Competitive pay + Benefits (which includes an annual colleague bonus, contributory pension, private healthcare, life assurance, sharesave scheme, group wide colleague discounts across the Travis Perkins Group).
- Plus we have a number of online discounts at leading retailers from airport parking to theme parks to eating out and cinemas.
- Our working hours also offer a great work life balance – most of our customers choose to enjoy their weekends and bank holidays which means you can too!
Equal Opportunities
We’re driving to become a truly inclusive employer. We want everyone to be at their best and it’s our ambition that everyone within our Group feels safe, welcome and confident to be their authentic selves.
Customer Sales Supervisor in Essex employer: Travis Perkins plc
Travis Perkins is an exceptional employer that prioritises employee well-being and development, offering competitive pay and a comprehensive benefits package including private healthcare and an annual bonus. With a strong focus on work-life balance and a commitment to inclusivity, our dynamic work culture encourages personal growth and fosters meaningful relationships with both colleagues and customers in a supportive environment.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Sales Supervisor in Essex
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on Travis Perkins. Understanding their values and how they treat customers will help you connect better during your chat. Plus, it shows you’re genuinely interested!
✨Tip Number 2
Practice your people skills! As a Customer Sales Supervisor, you'll be leading a team and interacting with customers daily. Role-play common scenarios with a friend or family member to boost your confidence and refine your approach.
✨Tip Number 3
Show off your adaptability! In your interview, share examples of how you've handled fast-paced situations or resolved conflicts. This will highlight your resilience and ability to thrive in dynamic environments, which is key for this role.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email. It’s a great way to express your appreciation and reiterate your enthusiasm for the role. Plus, it keeps you fresh in their minds!
We think you need these skills to ace Customer Sales Supervisor in Essex
Some tips for your application 🫡
Show Your Personality:When writing your application, let your friendly and outgoing personality shine through. We want to see how you connect with customers and build relationships, so don’t be afraid to share a bit about yourself!
Highlight Relevant Experience:Make sure to emphasise any supervisory experience you have, especially in customer-facing roles. We’re looking for someone who can lead a team and deliver top-notch service, so showcase those skills!
Be Clear and Concise:Keep your application clear and to the point. We appreciate straightforward communication, so make sure your key points stand out. This will help us see your suitability for the role quickly!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to navigate!
How to prepare for a job interview at Travis Perkins plc
✨Know Your Customer Service Basics
Before the interview, brush up on your customer service skills. Think about examples where you've gone above and beyond for a customer. This role is all about building relationships, so be ready to share how you’ve created loyalty in past positions.
✨Showcase Your Leadership Skills
As a Customer Sales Supervisor, you'll need to inspire your team. Prepare to discuss your supervisory experience and how you've motivated others. Use specific examples that highlight your ability to lead in a fast-paced environment.
✨Emphasise Safety Awareness
Safety is crucial in this role, so be prepared to talk about how you prioritise safety in your work. Share any relevant experiences where you ensured compliance with safety policies and how you communicated these standards to your team.
✨Be Friendly and Approachable
Since this position involves face-to-face interaction with customers, it’s important to convey your friendly personality. Practice your communication skills and think of ways to demonstrate your outgoing nature during the interview. A warm smile can go a long way!
