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- Tasks: Support the Branch Manager and ensure excellent customer service while managing daily operations.
- Company: Join Benchmarx, a family-oriented company with a strong focus on teamwork and inclusivity.
- Benefits: Enjoy a great work/life balance, competitive benefits, and recognition for your hard work.
- Other info: Full UK driving licence required; flexible hours with only weekday shifts and alternate Saturdays.
- Why this job: Take the next step in your career and make a real impact in a supportive environment.
- Qualifications: Customer service experience or team management skills; passion is key!
The predicted salary is between 30000 - 40000 £ per year.
Are you looking for the next step in your career? Are you an effective communicator with a strong customer service background? We are currently looking for an Assistant Branch Manager to join our team.
What You’ll Do
You’ll support the Branch Manager with the day to day running of the branch. Learning all processes, you will be confident in coaching your team and managing the branch in the absence of the manager to ensure that all targets are met. Organisation is key in this role - with a hands-on approach, you’ll be happy to get involved with all aspects of the branch whether that’s supporting with CAD designs or deliveries in our warehouse, or just making sure that we are providing the best service possible for our customers. We are a trade focused business, so a large part of your day will involve working directly with the customers and creating a personalised experience. Alongside your team, you’ll be creating and maintaining relationships with local tradesmen, meaning it’ll be easier to increase profits and maximise sales.
Is this you?
You will either have experience of managing a team or have a strong customer service background with a desire to take the next step in your career. Whatever your background, we’ll support your development and offer you the opportunity to make the role your own. You don’t need industry experience we just want people that are passionate about joining our business! Having a Full UK Drivers licence is essential for this role as you will be required to travel.
What’s in it for you?
At Benchmarx, we have strong family values and believe in getting the right work/life balance, meaning you’ll only work during the week and 4 hours every other Saturday. We make sure that hard work is rewarded and as an inclusive, family environment we want every team member to be recognised for the work they do. We’ll also equip you with a benefits package that grows as you grow with the company:
- Save-as-you-earn scheme
- Buy-as-you-earn scheme
- Contributory pension scheme
- Colleague discount across a variety of Group businesses including special discounts across our Trade Merchanting businesses
A Bit About Us
For 15 years Benchmarx have offered a high quality range of kitchens and joinery products backed up by excellent service. But what really sets us apart is a company culture of being great people to work with, whether as colleagues or with our valued customers. With over 150 branches UK wide, we are proud to be part of Travis Perkins. We’re driving to become a truly inclusive employer. We want everyone to be at their best and it’s our ambition that everyone within our Group feels safe, welcome and confident to be their authentic selves. You be you, it makes us, us.
Assistant Branch Manager (Kitchen Sales) in Essex employer: Travis Perkins plc
Contact Detail:
Travis Perkins plc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Branch Manager (Kitchen Sales) in Essex
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Benchmarx. Understand their values and what makes them tick. This will help you connect with the team and show that you're genuinely interested in being part of their family.
✨Tip Number 2
Practice your communication skills! As an Assistant Branch Manager, you'll need to be an effective communicator. Try role-playing common scenarios with a friend or family member to boost your confidence and refine your approach.
✨Tip Number 3
Show off your customer service experience! Think of specific examples where you've gone above and beyond for customers. This will demonstrate your passion for providing excellent service and your ability to create personalised experiences.
✨Tip Number 4
Apply through our website! We want to see your application come through directly. It shows initiative and gives us a chance to get to know you better right from the start. Plus, it’s super easy to do!
We think you need these skills to ace Assistant Branch Manager (Kitchen Sales) in Essex
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role shine through! We want to see that you're genuinely excited about joining our team and contributing to our success.
Tailor Your CV: Make sure to customise your CV to highlight relevant experience, especially in customer service or team management. We love seeing how your skills align with what we’re looking for in an Assistant Branch Manager.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your key achievements and experiences are easy to spot. This helps us get a quick understanding of what you bring to the table!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Travis Perkins plc
✨Know the Role Inside Out
Before your interview, make sure you understand the key responsibilities of an Assistant Branch Manager. Familiarise yourself with the day-to-day tasks, such as coaching your team and managing operations. This will help you demonstrate your readiness to step into the role.
✨Showcase Your Customer Service Skills
Since this position involves a lot of customer interaction, be prepared to share specific examples of how you've provided excellent customer service in the past. Highlight any experiences where you created personalised experiences for customers or resolved issues effectively.
✨Demonstrate Team Leadership Potential
Even if you haven't managed a team before, think about times when you've taken the lead on a project or supported your colleagues. Discuss how you can motivate and coach a team, especially in the absence of a manager, to ensure targets are met.
✨Emphasise Your Passion for the Industry
While industry experience isn't necessary, showing enthusiasm for the kitchen sales sector can set you apart. Talk about why you're excited to join the company and how you plan to contribute to its success, especially in building relationships with local tradesmen.