At a Glance
- Tasks: Deliver exceptional customer service and build strong relationships with customers.
- Company: Join a dynamic team focused on customer satisfaction and safety.
- Benefits: Competitive salary, performance bonuses, discounts, and wellbeing support.
- Other info: Enjoy weekends off and a supportive workplace culture.
- Why this job: No experience needed—just bring your energy and friendliness!
- Qualifications: Adaptable, resilient, and driven individuals are encouraged to apply.
The predicted salary is between 25000 - 30000 £ per year.
As a Customer Sales Assistant, you’ll be the face of our branch, delivering exceptional customer service while prioritising safety for both customers and colleagues. Building strong, lasting relationships with customers is key to our success, so we’re looking for someone who is friendly, approachable, and eager to provide a high level of service. You’ll become familiar with many of our customers on a first-name basis.
In this role, you’ll:
- Handle customer requests and provide product information
- Prepare quotes and assist customers with their purchases to help boost sales
- Ensure the smooth and safe movement of products throughout the branch
- Maintain a safe working environment by adhering to all safety procedures and policies
Who you are
You don’t need prior experience—we can teach you everything you need to know! However, we’re looking for someone who is:
- Adaptable, resilient, and driven, with a high energy level and a tenacious work ethic
- Comfortable in a busy, fast‑paced environment, where no two days are the same
- Friendly and outgoing, contributing to a positive and supportive workplace culture for both customers and colleagues
What’s in it for you
- Competitive annual salary
- Performance-based bonuses to reward your hard work
- Save-as-you-earn and Buy-as-you-earn schemes for smart financial planning
- Generous contributory pension scheme to secure your future
- Exclusive discounts across various Group businesses, including 20% off at Toolstation
- Wellbeing support to help you stay at your best
- MyPerks discounts at top retailers, restaurants, and more!
- Work‑life balance: Enjoy most weekends and all bank holidays off to ensure a healthier work‑life balance
Equal Opportunity
We are an equal opportunities employer and are committed to building a diverse team. We welcome applications from all backgrounds and believe in providing equal opportunities for everyone to succeed.
Customer Sales Assistant in Edinburgh employer: Travis Perkins plc
As a Customer Sales Assistant, you will thrive in a dynamic and supportive work environment that prioritises exceptional customer service and employee wellbeing. With competitive salaries, performance-based bonuses, and generous benefits including exclusive discounts and a contributory pension scheme, we are dedicated to fostering your growth and ensuring a healthy work-life balance. Join us in building lasting relationships with our customers while enjoying the perks of a friendly and inclusive workplace culture.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Sales Assistant in Edinburgh
✨Get Chatty at Local Community Events
Dive into local meetups or community events related to customer support. These gatherings are a goldmine for making connections and learning more about what companies like Travis Perkins plc value in entry-level hires. Just think of it as networking over snacks!
✨Show Off Your People Skills
Create a small digital portfolio showcasing your communication skills. You could include relevant scenarios or customer interactions—real or hypothetical. This isn't just for show; it gives hiring managers at places like Travis Perkins plc a taste of how you handle customer queries.
✨Leverage Internship Platforms
Don't sleep on popular internship platforms that focus on entry-level roles in customer support. Websites like Handshake can link you directly to companies looking for fresh talent. The earlier you start exploring these options, the better your chances at landing something with Travis Perkins plc!
✨Join Customer Support Forums
Participate in online forums and communities specifically for customer support professionals. Places like Help Scout’s community or even subreddits can give you insights into what skills are in demand. Plus, it’s a great way to network and discover hidden job opportunities at companies like Travis Perkins plc.
We think you need these skills to ace Customer Sales Assistant in Edinburgh
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, clear and friendly communication is crucial. Make sure your CV highlights any previous experience where you've resolved customer queries or collaborated with a team. We love to see examples where you've turned a challenge into a positive experience!
Tailor Your Cover Letter with Enthusiasm:For an entry-level role like this one, your cover letter shouldn’t just be a summary of your CV. Instead, share why you're excited about customer support, and express your eagerness to help others. Let's see your personality shine through—tell us why you're a great fit for Travis Perkins plc!
Highlight Relevant Experience:Even if you haven't worked in customer support before, include any relatable experiences—like part-time jobs, volunteer work, or internships. Show us how these have equipped you with the soft skills needed to thrive in this role, like problem-solving and patience.
Keep It Simple and Straightforward:Your CV should be easy to read—no fancy fonts or excessive jargon. Use bullet points to break down your responsibilities and achievements and stick to a clean layout. This helps us quickly see your qualifications and gives a professional vibe, even for an entry-level position!
How to prepare for a job interview at Travis Perkins plc
✨Brush Up on Your Communication Skills
In customer support, communication is key. Practise explaining complex issues in straightforward language. You might even get role-play scenarios during the interview, so be ready to show off those skills!
✨Show Your Problem-Solving Prowess
Employers love seeing how you handle customer queries. Think of specific instances where you’ve resolved conflicts or helped someone out. Bring these scenarios to the table, as they can help demonstrate your problem-solving capabilities!
✨Familiarise Yourself with Common Tools
Get to grips with popular customer support tools like Zendesk or Freshdesk. Even if you haven’t used them before, being able to talk about them or their features can show you’re proactive about getting up to speed.
✨Express Your Willingness to Learn
As this is an entry-level position, they want to see your eagerness to grow. Highlight your adaptability and enthusiasm for customer support. Share any relevant experiences or coursework that show you’re committed to developing your skills!
