At a Glance
- Tasks: Reconnect with past customers and share exciting new offers to grow the business.
- Company: Join Travis Perkins plc, a leading company in the UK with a supportive team culture.
- Benefits: Extensive training, clear progression paths, and a motivating target-driven environment.
- Other info: Great opportunity for career advancement in sales within a dynamic team.
- Why this job: Make a real impact by helping customers and driving business growth.
- Qualifications: Confident phone skills, motivation by targets, and a willingness to learn.
The predicted salary is between 30000 - 40000 € per year.
Travis Perkins plc is seeking an Account Executive in Birmingham to reconnect with past customers and help grow the business. You will call previous customers, understand their needs, and share new offers.
The ideal candidate will be confident on the phone, motivated by targets, and eager to learn. This role provides clear paths for progression into sales roles and offers extensive training. Enjoy a supportive team environment within one of the UK's leading companies.
Customer Winback & Retention Specialist employer: Travis Perkins plc
Travis Perkins plc is an excellent employer, offering a dynamic work culture that fosters growth and development for its employees. As a Customer Winback & Retention Specialist in Birmingham, you will benefit from extensive training and clear progression paths into sales roles, all while being part of a supportive team within one of the UK's leading companies. The focus on reconnecting with customers not only enhances your skills but also contributes to the company's success, making your role both meaningful and rewarding.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Winback & Retention Specialist
✨Tip Number 1
Get to know the company inside out! Research Travis Perkins plc, their values, and recent news. This will help you tailor your conversations and show that you're genuinely interested in reconnecting with past customers.
✨Tip Number 2
Practice your phone skills! Since this role is all about calling previous customers, we recommend doing mock calls with friends or family. This will boost your confidence and help you sound natural when discussing offers and understanding customer needs.
✨Tip Number 3
Set personal targets for yourself! Just like the job description mentions, being motivated by targets is key. Create mini-goals for each call or week to keep yourself driven and focused on achieving results.
✨Tip Number 4
Don’t forget to apply through our website! We want to see your application and help you land this exciting role. Plus, it’s a great way to show your enthusiasm for joining the supportive team at Travis Perkins plc.
We think you need these skills to ace Customer Winback & Retention Specialist
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for the role shine through. We want to see that you're genuinely excited about reconnecting with customers and helping them find the right solutions.
Tailor Your CV:Make sure your CV highlights relevant experience, especially any roles where you've dealt with customer retention or sales. We love seeing how your past experiences can contribute to our team!
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make sure you communicate your skills and experiences effectively without unnecessary fluff.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role as quickly as possible!
How to prepare for a job interview at Travis Perkins plc
✨Know Your Customer Base
Before the interview, research Travis Perkins plc and their past customers. Understand their products and services, and think about how you can reconnect with those customers. This will show your genuine interest in the role and help you answer questions more effectively.
✨Practice Your Phone Skills
Since this role involves calling previous customers, practice your phone etiquette. Role-play with a friend or family member to get comfortable with making calls. Focus on being confident, friendly, and clear in your communication, as this will be crucial for success in the position.
✨Set Personal Targets
As the job is motivated by targets, come prepared with examples of how you've met or exceeded targets in the past. Think about specific situations where you demonstrated your ability to achieve goals, and be ready to discuss these during the interview.
✨Show Your Eagerness to Learn
Travis Perkins plc values candidates who are eager to learn. Be prepared to discuss how you’ve approached learning new skills in the past and express your enthusiasm for the extensive training offered. This will highlight your commitment to personal and professional growth.
