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For Companies At a Glance
- Tasks: Lead a team, provide top-notch customer service, and ensure safety in the branch.
- Company: Join the Travis Perkins family, known for strong customer relationships.
- Benefits: Competitive pay, bonuses, healthcare, and discounts at major retailers.
- Why this job: Make a real impact by building relationships and enhancing customer experiences.
- Qualifications: Supervisory experience and a passion for great customer service.
- Other info: Enjoy a work-life balance with weekends off and a dynamic work environment.
The predicted salary is between 28800 - 43200 £ per year.
Joining the Travis Perkins family as a Customer Sales Supervisor, you will need to be able to lead and inspire a team, build loyalty, whilst being on the front line dealing with our customers that come into your branch, providing a first class service and keeping colleagues and customers safe at all times.
Responsibilities
- Our success is built on strong relationships with our customers so it’s essential that you can help deliver the highest standards of service - the key thing is to be helpful and friendly, you will likely get to know our customers on a first name basis.
- You’ll handle requests, provide information on our products, prepare quotes and help each customer with their purchase, taking our sales from good to great.
- You’ll also be responsible for ensuring the safe and correct movement of our products around the branch. Safety is at the forefront of everything we do, your aim will be to ensure that our standards never slip, by adhering to all stay safe policies and procedures.
Experience / Qualifications
- This is a key customer facing role, you just need the ability to provide great customer service and have experience in a supervisory role, we can teach you the rest.
- Are you someone that is highly adaptable, resilient and tenacious with high levels of energy and drive?
- Do you thrive in a dynamic and fast paced environment?
- Do you have a friendly and outgoing personality who is happy to communicate face to face with customers and build strong relationships?
You’ll also receive £Competitive pay + Benefits (which includes an annual colleague bonus, contributory pension, private healthcare, life assurance, sharesave scheme, group wide colleague discounts across the Travis Perkins Group (including Toolstation)). Plus we have a number of online discounts at leading retailers from airport parking to theme parks to eating out and cinemas. Our working hours also offer a great work life balance - most of our customers choose to enjoy their weekends and bank holidays which means you can too!
We’re driving to become a truly inclusive employer. We want everyone to be at their best and it’s our ambition that everyone within our Group feels safe, welcome and confident to be their authentic selves. You be you, it makes us, us.
Customer Sales Supervisor employer: Travis Perkins plc
Contact Detail:
Travis Perkins plc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Sales Supervisor
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on Travis Perkins. Understanding their values and how they treat customers will help you connect during your chat. Plus, it shows you’re genuinely interested!
✨Tip Number 2
Practice your people skills! As a Customer Sales Supervisor, you'll be dealing with customers face-to-face. Role-play with a friend or family member to get comfortable with handling different customer scenarios. The more you practice, the more confident you'll feel!
✨Tip Number 3
Show off your leadership style! Think about examples from your past where you've led a team or handled a tough situation. Be ready to share these stories in your interview to demonstrate your supervisory experience and how you inspire others.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a nice touch that keeps you fresh in their minds and shows your enthusiasm for the role!
We think you need these skills to ace Customer Sales Supervisor
Some tips for your application 🫡
Show Your Personality: When writing your application, let your friendly and outgoing personality shine through. We want to see the real you, so don’t be afraid to show us how you connect with customers and build relationships.
Highlight Relevant Experience: Make sure to mention any supervisory experience you have, especially in customer-facing roles. We’re looking for someone who can lead a team and provide top-notch service, so share examples that demonstrate your skills.
Be Clear and Concise: Keep your application clear and to the point. We appreciate straightforward communication, so avoid jargon and focus on what makes you a great fit for the Customer Sales Supervisor role.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently, plus you’ll find all the details you need about the role there!
How to prepare for a job interview at Travis Perkins plc
✨Know Your Customer Service Basics
Before the interview, brush up on your customer service skills. Think about examples where you've gone above and beyond for a customer. This role is all about building relationships, so be ready to share how you’ve created loyalty in past positions.
✨Showcase Your Leadership Skills
As a Customer Sales Supervisor, you'll need to inspire your team. Prepare to discuss your supervisory experience and how you've motivated others. Use specific examples that highlight your ability to lead in a fast-paced environment.
✨Emphasise Safety Awareness
Safety is crucial in this role, so be prepared to talk about how you prioritise safety in your work. Share any relevant experiences where you ensured compliance with safety policies and how you communicated these standards to your team.
✨Be Personable and Engaging
This job requires a friendly and outgoing personality. Practice your communication skills and think about how you can make a great first impression. Remember, it’s all about connecting with people, so let your personality shine through during the interview!
