At a Glance
- Tasks: Deliver exceptional customer service and build strong relationships with customers.
- Company: Join the UK's leading builders' merchant with a friendly and inclusive culture.
- Benefits: Competitive salary, performance bonuses, discounts, and well-being support.
- Other info: Enjoy weekends and bank holidays off for a better work-life balance.
- Why this job: Kickstart your career with excellent growth opportunities and training programmes.
- Qualifications: No prior experience needed; just bring your energy and friendly attitude!
The predicted salary is between 25000 - 32000 € per year.
We are the UK’s leading builders' merchant! With over 500 branches nationwide, we provide a vast selection of products, from timber and bricks to kitchens, tools, and equipment. Our team is friendly, supportive, and inclusive, and we’re passionate about offering excellent career opportunities with plenty of room for growth and skill development.
As a Customer Sales Expert, you’ll be the face of our branch, delivering exceptional customer service while prioritising safety for both customers and colleagues. Building strong, lasting relationships with customers is key to our success, so we’re looking for someone who is friendly, approachable, and eager to provide a high level of service.
In this role, you’ll:
- Handle customer requests and provide product information.
- Prepare quotes and assist customers with their purchases to help boost sales.
- Ensure the smooth and safe movement of products throughout the branch.
- Maintain a safe working environment by adhering to all safety procedures and policies.
Your focus will be on delivering excellent customer service while ensuring that our safety standards are always met.
You don’t need prior experience—we can teach you everything you need to know! However, we’re looking for someone who is:
- Adaptable, resilient, and driven, with a high energy level and a tenacious work ethic.
- Comfortable in a busy, fast‑paced environment, where no two days are the same.
- Friendly and outgoing, contributing to a positive and supportive workplace culture for both customers and colleagues.
By joining the UK’s largest builders' merchant, you’ll have access to a wealth of career development opportunities through our award‑winning apprenticeships and training programmes. You’ll also enjoy a comprehensive benefits package designed to support your career and well‑being:
- Competitive annual salary.
- Performance‑based bonuses to reward your hard work.
- Save‑as‑you‑earn and Buy‑as‑you‑earn schemes for smart financial planning.
- Generous contributory pension scheme to secure your future.
- Exclusive discounts across various Group businesses, including 20% off at Toolstation.
- Well‑being support to help you stay at your best.
- MyPerks discounts at top retailers, restaurants, and more!
- Work‑life balance: Enjoy most weekends and all bank holidays off to ensure a healthier work‑life balance.
Ready to join a company that values its people? Apply today and become part of something bigger! We look forward to hearing from you. We are an equal opportunities employer and are committed to building a diverse team. We welcome applications from all backgrounds and believe in providing equal opportunities for everyone to succeed.
Customer Sales Expert employer: Travis Perkins plc
As the UK’s leading builders' merchant, we pride ourselves on fostering a friendly and inclusive work environment where every team member can thrive. With extensive career development opportunities, competitive salaries, and a comprehensive benefits package, including performance bonuses and well-being support, we ensure our employees feel valued and supported in their roles. Join us to be part of a dynamic team that prioritises customer relationships and safety while enjoying a healthy work-life balance.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Sales Expert
✨Tip Number 1
Get to know the company inside out! Research our products and services so you can chat confidently about them during your interview. This shows you're genuinely interested and ready to hit the ground running.
✨Tip Number 2
Practice your people skills! As a Customer Sales Expert, you'll be interacting with customers all day. Role-play with friends or family to get comfortable with handling different customer scenarios and questions.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. This can give you insider tips and might even lead to a referral, which can boost your chances of landing the job.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're keen on joining our team and ready to embrace the opportunities we offer.
We think you need these skills to ace Customer Sales Expert
Some tips for your application 🫡
Be Yourself:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your friendly and approachable side. Remember, we’re all about building strong relationships here!
Tailor Your Application:Make sure to customise your application to highlight how your skills and experiences align with the Customer Sales Expert role. Mention any relevant experiences that showcase your adaptability and customer service skills—this will help us see why you’d be a great fit!
Show Enthusiasm:We love seeing candidates who are genuinely excited about the opportunity! In your application, express your eagerness to join our team and contribute to our positive workplace culture. A little enthusiasm goes a long way!
Apply Through Our Website:To make sure your application gets to us quickly and easily, apply directly through our website. It’s the best way to ensure we receive your details and can start the process of getting to know you better!
How to prepare for a job interview at Travis Perkins plc
✨Know the Company Inside Out
Before your interview, take some time to research the builders' merchant. Understand their products, values, and what makes them the go-to choice for builders. This knowledge will help you connect with the interviewers and show that you're genuinely interested in being part of their team.
✨Showcase Your Customer Service Skills
As a Customer Sales Expert, exceptional customer service is key. Prepare examples from your past experiences where you've gone above and beyond for customers. Highlight your friendly and approachable nature, as well as your ability to build strong relationships—this is what they’re looking for!
✨Demonstrate Adaptability and Resilience
The role requires someone who can thrive in a busy environment. Think of situations where you've had to adapt quickly or overcome challenges. Share these stories during your interview to illustrate your tenacity and energy, which are essential traits for success in this position.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team culture, training opportunities, or how success is measured in the role. This shows your enthusiasm for the position and helps you determine if it’s the right fit for you.
