Customer Sales Assistant

Customer Sales Assistant

London Full-Time 24000 - 36000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Be the face of our branch, delivering top-notch customer service and building relationships.
  • Company: Join Travis Perkins, the UK's leading builders' merchant with over 500 branches nationwide.
  • Benefits: Enjoy competitive salary, performance bonuses, exclusive discounts, and a generous pension scheme.
  • Why this job: Great opportunity for growth, skill development, and a supportive workplace culture.
  • Qualifications: No experience needed; just bring your energy, adaptability, and friendly attitude!
  • Other info: Most weekends and all bank holidays off for a better work-life balance.

The predicted salary is between 24000 - 36000 £ per year.

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Customer Sales Assistant/Branch Sales Assistant/Branch Sales Coordinator/Customer Sales Expert

Who are we

We are the UK’s leading builders\’ merchant! With over 500 branches nationwide, we provide a vast selection of products, from timber and bricks to kitchens, tools, and equipment. Our team is friendly, supportive, and inclusive, and we’re passionate about offering excellent career opportunities with plenty of room for growth and skill development. Whether you\’re assisting customers, working behind the scenes, or delivering goods, there’s always an opportunity to thrive with us. Join us today and discover why we’re the go-to choice for builders!

What you’ll be doing

As a Customer Sales Assistant, you’ll be the face of our branch, delivering exceptional customer service while prioritising safety for both customers and colleagues. Building strong, lasting relationships with customers is key to our success, so we’re looking for someone who is friendly, approachable, and eager to provide a high level of service. You’ll become familiar with many of our customers on a first-name basis!

In this role, you’ll:

  • Handle customer requests and provide product information
  • Prepare quotes and assist customers with their purchases to help boost sales
  • Ensure the smooth and safe movement of products throughout the branch
  • Maintain a safe working environment by adhering to all safety procedures and policies

Your focus will be on delivering excellent customer service while ensuring that our safety standards are always met.

Who you are

You don’t need prior experience—we can teach you everything you need to know! However, we’re looking for someone who is:

  • Adaptable, resilient, and driven, with a high energy level and a tenacious work ethic
  • Comfortable in a busy, fast-paced environment, where no two days are the same
  • Friendly and outgoing, contributing to a positive and supportive workplace culture for both customers and colleagues

What’s in it for you

By joining the UK’s largest builders\’ merchant, you’ll have access to a wealth of career development opportunities through our award-winning apprenticeships and training programmes. You’ll also enjoy a comprehensive benefits package designed to support your career and well-being:

  • Competitive annual salary
  • Performance-based bonuses to reward your hard work
  • Save-as-you-earn and Buy-as-you-earn schemes for smart financial planning
  • Generous contributory pension scheme to secure your future
  • Exclusive discounts across various Group businesses, including 20% off at Toolstation
  • Wellbeing support to help you stay at your best
  • MyPerks discounts at top retailers, restaurants, and more!
  • Work-life balance: Enjoy most weekends and all bank holidays off to ensure a healthier work-life balance

How to Apply

Ready to join a company that values its people? Apply today and become part of something bigger! We look forward to hearing from you.

We are an equal opportunities employer and are committed to building a diverse team. We welcome applications from all backgrounds and believe in providing equal opportunities for everyone to succeed.

Seniority level

  • Seniority level

    Entry level

Employment type

  • Employment type

    Full-time

Job function

  • Job function

    Other

  • Industries

    Wholesale Building Materials

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Customer Sales Assistant employer: Travis Perkins plc

Travis Perkins plc is an exceptional employer, offering a vibrant and inclusive work culture where employees can thrive. With a strong focus on career development through award-winning training programmes, competitive salaries, and a comprehensive benefits package, including generous pension schemes and exclusive discounts, we ensure our team members feel valued and supported. Join us in London, where you’ll enjoy a healthy work-life balance with most weekends and bank holidays off, making it an ideal place for those seeking meaningful and rewarding employment.
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Contact Detail:

Travis Perkins plc Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Customer Sales Assistant

✨Tip Number 1

Familiarise yourself with the products and services offered by Travis Perkins. Knowing your timber from your bricks will not only impress during interviews but also help you connect with customers on a personal level.

✨Tip Number 2

Showcase your customer service skills in any interactions you have, whether it's through networking or during the application process. Being friendly and approachable is key to fitting into their team culture.

✨Tip Number 3

Demonstrate your adaptability and resilience by sharing examples from past experiences where you've thrived in fast-paced environments. This will highlight your suitability for the dynamic nature of the role.

✨Tip Number 4

Engage with current employees on platforms like LinkedIn to gain insights about the company culture and expectations. This can provide you with valuable information to tailor your approach when applying.

We think you need these skills to ace Customer Sales Assistant

Customer Service Skills
Communication Skills
Sales Skills
Product Knowledge
Adaptability
Teamwork
Problem-Solving Skills
Attention to Detail
Time Management
Resilience
Interpersonal Skills
Safety Awareness
Positive Attitude
Ability to Work in a Fast-Paced Environment

Some tips for your application 🫡

Understand the Role: Read the job description carefully to understand what Travis Perkins plc is looking for in a Customer Sales Assistant. Highlight key responsibilities and required traits, such as being friendly and adaptable.

Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the role. Emphasise any customer service experience or relevant skills that demonstrate your ability to thrive in a fast-paced environment.

Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the position and the company. Mention why you want to work at Travis Perkins plc and how your personality fits their friendly and supportive culture.

Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A polished application shows attention to detail and professionalism, which are important in customer-facing roles.

How to prepare for a job interview at Travis Perkins plc

✨Show Your Customer Service Skills

As a Customer Sales Assistant, your ability to provide excellent customer service is crucial. Prepare examples from your past experiences where you successfully handled customer requests or resolved issues. This will demonstrate your capability to build strong relationships with customers.

✨Familiarise Yourself with the Products

Take some time to learn about the types of products Travis Perkins offers, such as timber, bricks, and tools. Being knowledgeable about the products will not only help you answer customer queries but also show your enthusiasm for the role.

✨Emphasise Your Adaptability

The job requires someone who can thrive in a fast-paced environment. Be ready to discuss how you've adapted to changing situations in previous roles or how you handle busy periods. This will highlight your resilience and ability to stay focused under pressure.

✨Demonstrate a Positive Attitude

Travis Perkins values a friendly and supportive workplace culture. During the interview, showcase your outgoing personality and willingness to contribute positively to the team. A genuine smile and a positive attitude can go a long way in making a great impression.

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