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- Tasks: Be the face of our branch, delivering top-notch customer service and building relationships.
- Company: Join Travis Perkins, the UK's leading builders' merchant with over 500 branches nationwide.
- Benefits: Enjoy competitive salary, performance bonuses, exclusive discounts, and a great work-life balance.
- Why this job: This role offers growth opportunities, a supportive culture, and the chance to make a real impact.
- Qualifications: No experience needed; just bring your energy, adaptability, and friendly attitude!
- Other info: We value diversity and welcome applicants from all backgrounds.
The predicted salary is between 24000 - 36000 £ per year.
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Customer Sales Assistant/Branch Sales Assistant/Branch Sales Coordinator/Customer Sales Expert
Who are we
We are the UK’s leading builders\’ merchant! With over 500 branches nationwide, we provide a vast selection of products, from timber and bricks to kitchens, tools, and equipment. Our team is friendly, supportive, and inclusive, and we’re passionate about offering excellent career opportunities with plenty of room for growth and skill development. Whether you\’re assisting customers, working behind the scenes, or delivering goods, there’s always an opportunity to thrive with us. Join us today and discover why we’re the go-to choice for builders!
What you’ll be doing
As a Customer Sales Assistant, you’ll be the face of our branch, delivering exceptional customer service while prioritising safety for both customers and colleagues. Building strong, lasting relationships with customers is key to our success, so we’re looking for someone who is friendly, approachable, and eager to provide a high level of service. You’ll become familiar with many of our customers on a first-name basis!
In this role, you’ll:
- Handle customer requests and provide product information
- Prepare quotes and assist customers with their purchases to help boost sales
- Ensure the smooth and safe movement of products throughout the branch
- Maintain a safe working environment by adhering to all safety procedures and policies
Your focus will be on delivering excellent customer service while ensuring that our safety standards are always met.
Who you are
You don’t need prior experience—we can teach you everything you need to know! However, we’re looking for someone who is:
- Adaptable, resilient, and driven, with a high energy level and a tenacious work ethic
- Comfortable in a busy, fast-paced environment, where no two days are the same
- Friendly and outgoing, contributing to a positive and supportive workplace culture for both customers and colleagues
What’s in it for you
By joining the UK’s largest builders\’ merchant, you’ll have access to a wealth of career development opportunities through our award-winning apprenticeships and training programmes. You’ll also enjoy a comprehensive benefits package designed to support your career and well-being:
- Competitive annual salary
- Performance-based bonuses to reward your hard work
- Save-as-you-earn and Buy-as-you-earn schemes for smart financial planning
- Generous contributory pension scheme to secure your future
- Exclusive discounts across various Group businesses, including 20% off at Toolstation
- Wellbeing support to help you stay at your best
- MyPerks discounts at top retailers, restaurants, and more!
- Work-life balance: Enjoy most weekends and all bank holidays off to ensure a healthier work-life balance
How to Apply
Ready to join a company that values its people? Apply today and become part of something bigger! We look forward to hearing from you.
We are an equal opportunities employer and are committed to building a diverse team. We welcome applications from all backgrounds and believe in providing equal opportunities for everyone to succeed.
Seniority level
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Seniority level
Entry level
Employment type
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Employment type
Full-time
Job function
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Job function
Other
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Industries
Wholesale Building Materials
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Customer Sales Assistant employer: Travis Perkins plc
Contact Detail:
Travis Perkins plc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Sales Assistant
✨Tip Number 1
Familiarise yourself with the products and services offered by Travis Perkins. Understanding their range, from timber to tools, will help you engage confidently with customers and demonstrate your knowledge during any interactions.
✨Tip Number 2
Showcase your customer service skills in any conversations or networking opportunities. Being friendly and approachable is key for this role, so practice how you can convey warmth and enthusiasm when speaking with potential colleagues or customers.
✨Tip Number 3
Prepare to discuss how you handle busy environments. Since the role requires adaptability and resilience, think of examples from past experiences where you've thrived under pressure or maintained a positive attitude in challenging situations.
✨Tip Number 4
Research the company culture at Travis Perkins. Understanding their values and commitment to inclusivity will allow you to align your responses with what they are looking for in a candidate, making you a more attractive applicant.
We think you need these skills to ace Customer Sales Assistant
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what Travis Perkins plc is looking for in a Customer Sales Assistant. Highlight key responsibilities and required traits, such as being friendly and adaptable.
Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the role. Emphasise any customer service experience or relevant skills that demonstrate your ability to thrive in a fast-paced environment.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the position and the company. Mention why you want to work at Travis Perkins plc and how your values align with their commitment to excellent customer service.
Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A polished application shows attention to detail and professionalism, which are important in customer-facing roles.
How to prepare for a job interview at Travis Perkins plc
✨Show Your Customer Service Skills
As a Customer Sales Assistant, your ability to provide exceptional customer service is crucial. Prepare examples of how you've successfully assisted customers in the past, highlighting your friendly and approachable nature.
✨Demonstrate Adaptability
This role requires someone who can thrive in a fast-paced environment. Be ready to discuss situations where you've had to adapt quickly to changes or challenges, showcasing your resilience and tenacity.
✨Familiarise Yourself with Products
Understanding the products offered by Travis Perkins is key. Do some research on their range of building materials and tools, so you can confidently answer questions and assist customers effectively during the interview.
✨Emphasise Teamwork
The company values a supportive workplace culture. Share experiences that demonstrate your ability to work well within a team, contributing positively to both colleagues and customers alike.