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- Tasks: Be the face of our branch, delivering top-notch customer service and building relationships.
- Company: Join Travis Perkins, the UK's leading builders' merchant with over 500 branches nationwide.
- Benefits: Enjoy competitive pay, performance bonuses, and exclusive discounts at top retailers.
- Why this job: Thrive in a supportive culture with growth opportunities and a focus on safety.
- Qualifications: Previous experience is a plus, but we’ll teach you everything you need to know!
- Other info: Flexible 30-hour contract, Monday to Friday with Saturdays included.
The predicted salary is between 20000 - 28000 £ per year.
Join us to apply for the Customer Sales Assistant role at Travis Perkins plc. We are Travis Perkins, the UK's leading builders' merchant! With over 500 branches nationwide, we provide a vast selection of products, from timber and bricks to kitchens, tools, and equipment. Our team is friendly, supportive, and inclusive, and we're passionate about offering excellent career opportunities with plenty of room for growth and skill development.
As a Customer Sales Assistant, you'll be the face of our branch, delivering exceptional customer service while prioritising safety for both customers and colleagues. Building strong, lasting relationships with customers is key to our success, so we're looking for someone who is friendly, approachable, and eager to provide a high level of service.
In this role, you’ll:
- Handle customer requests and provide product information
- Prepare quotes and assist customers with their purchases to help boost sales
- Ensure the smooth and safe movement of products throughout the branch
- Maintain a safe working environment by adhering to all safety procedures and policies
Your focus will be on delivering excellent customer service while ensuring that our safety standards are always met.
Prior experience in a similar position is required to perform this role successfully and if it's with a builders' merchants would be very beneficial. However, we can teach you everything you need to know!
We’re looking for someone who is:
- Adaptable, resilient, and driven, with a high energy level and a tenacious work ethic
- Comfortable in a busy, fast-paced environment, where no two days are the same
- Friendly and outgoing, contributing to a positive and supportive workplace culture for both customers and colleagues
By joining the UK's largest builders' merchant, you'll have access to a wealth of career development opportunities through our award-winning apprenticeships and training programmes. You’ll also enjoy a comprehensive benefits package designed to support your career and well-being:
- Competitive annual salary and employee benefits
- Performance-based bonuses to reward your hard work
- Save-As-You-Earn and Buy-As-You-Earn schemes for smart financial planning
- Generous contributory pension scheme to secure your future
- Exclusive discounts across various Group businesses, including 20% off at Toolstation
- Wellbeing support to help you stay at your best
- MyPerks discounts at top retailers, restaurants, and more!
Ready to join a company that values its people? Apply today and become part of something bigger! We look forward to hearing from you. We are an equal opportunities employer and are committed to building a diverse team. We welcome applications from all backgrounds and believe in providing equal opportunities for everyone to succeed.
Contact Detail:
Travis Perkins plc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Sales Assistant
✨Tip Number 1
Familiarise yourself with Travis Perkins' product range before your interview. Knowing the basics about timber, bricks, and tools will show your enthusiasm for the role and help you connect with customers.
✨Tip Number 2
Demonstrate your customer service skills during any interactions with the team or in your application process. Being friendly and approachable is key, so practice how you would engage with customers in a busy environment.
✨Tip Number 3
Highlight any previous experience in retail or sales, especially in builders' merchants. If you have relevant experience, be ready to discuss specific examples of how you provided excellent service or handled challenging situations.
✨Tip Number 4
Research the company culture at Travis Perkins. Understanding their values and commitment to inclusivity can help you align your responses during interviews, showing that you're a great fit for their team.
We think you need these skills to ace Customer Sales Assistant
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what Travis Perkins is looking for in a Customer Sales Assistant. Highlight key responsibilities and required skills that you can demonstrate in your application.
Tailor Your CV: Make sure your CV reflects your relevant experience, especially if you've worked in customer service or a similar role. Use specific examples to showcase your adaptability, resilience, and friendly nature.
Craft a Compelling Cover Letter: Write a cover letter that not only introduces yourself but also explains why you're passionate about working at Travis Perkins. Mention how your values align with their commitment to excellent customer service and teamwork.
Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A polished application shows attention to detail and professionalism, which are important in a customer-facing role.
How to prepare for a job interview at Travis Perkins plc
✨Know the Company
Before your interview, take some time to research Travis Perkins. Understand their products, values, and what makes them the leading builders' merchant in the UK. This knowledge will help you answer questions more effectively and show your genuine interest in the role.
✨Showcase Your Customer Service Skills
As a Customer Sales Assistant, exceptional customer service is key. Prepare examples from your past experiences where you successfully handled customer requests or resolved issues. Highlight your friendly and approachable nature, as this aligns with the company’s culture.
✨Demonstrate Adaptability
The role requires someone who can thrive in a fast-paced environment. Be ready to discuss situations where you had to adapt quickly to changes or challenges. This will show that you can handle the dynamic nature of the job.
✨Ask Insightful Questions
At the end of the interview, have a few questions prepared to ask the interviewer. This could be about the team culture, training opportunities, or how success is measured in the role. It shows your enthusiasm and helps you determine if the company is the right fit for you.