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For Companies At a Glance
- Tasks: Be the face of our branch, delivering top-notch customer service and building relationships.
- Company: Join the UK's leading builders' merchant with over 500 branches nationwide.
- Benefits: Enjoy competitive salary, bonuses, discounts, and a great work-life balance.
- Why this job: Thrive in a supportive culture with plenty of growth opportunities and training.
- Qualifications: No experience needed; just bring your energy, adaptability, and friendliness!
- Other info: We value diversity and welcome applicants from all backgrounds.
The predicted salary is between 24000 - 36000 £ per year.
Who are we
We are the UK's leading builders' merchant! With over 500 branches nationwide, we provide a vast selection of products, from timber and bricks to kitchens, tools, and equipment. Our team is friendly, supportive, and inclusive, and we're passionate about offering excellent career opportunities with plenty of room for growth and skill development. Whether you're assisting customers, working behind the scenes, or delivering goods, there's always an opportunity to thrive with us. Join us today and discover why we're the go-to choice for builders!
What you'll be doing
As a Customer Sales Assistant, you'll be the face of our branch, delivering exceptional customer service while prioritising safety for both customers and colleagues. Building strong, lasting relationships with customers is key to our success, so we're looking for someone who is friendly, approachable, and eager to provide a high level of service. You'll become familiar with many of our customers on a first-name basis!
- Handle customer requests and provide product information
- Prepare quotes and assist customers with their purchases to help boost sales
- Ensure the smooth and safe movement of products throughout the branch
- Maintain a safe working environment by adhering to all safety procedures and policies
Your focus will be on delivering excellent customer service while ensuring that our safety standards are always met.
Who you are
You don't need prior experience—we can teach you everything you need to know! However, we're looking for someone who is:
- Adaptable, resilient, and driven, with a high energy level and a tenacious work ethic
- Comfortable in a busy, fast-paced environment, where no two days are the same
- Friendly and outgoing, contributing to a positive and supportive workplace culture for both customers and colleagues
What's in it for you
By joining the UK's largest builders' merchant, you'll have access to a wealth of career development opportunities through our award-winning apprenticeships and training programmes. You'll also enjoy a comprehensive benefits package designed to support your career and well-being:
- Competitive annual salary
- Performance-based bonuses to reward your hard work
- Save-as-you-earn and Buy-as-you-earn schemes for smart financial planning
- Generous contributory pension scheme to secure your future
- Exclusive discounts across various Group businesses, including 20% off at Toolstation
- Wellbeing support to help you stay at your best
- MyPerks discounts at top retailers, restaurants, and more!
- Work-life balance: Enjoy most weekends and all bank holidays off to ensure a healthier work-life balance
How to Apply
Ready to join a company that values its people? Apply today and become part of something bigger! We look forward to hearing from you.
We are an equal opportunities employer and are committed to building a diverse team. We welcome applications from all backgrounds and believe in providing equal opportunities for everyone to succeed.
Contact Detail:
Travis Perkins plc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Sales Assistant
✨Tip Number 1
Familiarise yourself with the products we offer. Knowing your timber from your bricks can really impress during an interview, showing that you're genuinely interested in the role and the company.
✨Tip Number 2
Practice your customer service skills. Think about how you would handle different customer scenarios, as this role is all about building relationships and providing excellent service.
✨Tip Number 3
Show your adaptability. Be ready to discuss examples of how you've thrived in fast-paced environments before, as this will demonstrate that you can handle the dynamic nature of our branches.
✨Tip Number 4
Emphasise your team spirit. We value a positive workplace culture, so share experiences where you've contributed to a supportive environment, whether in previous jobs or other activities.
We think you need these skills to ace Customer Sales Assistant
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Customer Sales Assistant position. Tailor your application to highlight how your experiences align with these requirements.
Craft a Personalised Cover Letter: Write a cover letter that reflects your enthusiasm for the role and the company. Mention specific aspects of the job that excite you, such as the opportunity to build relationships with customers and contribute to a positive workplace culture.
Highlight Relevant Skills: In your CV, emphasise skills that are relevant to the role, such as customer service experience, adaptability, and teamwork. Use specific examples to demonstrate how you've successfully applied these skills in previous roles or situations.
Proofread Your Application: Before submitting your application, take the time to proofread it for any spelling or grammatical errors. A well-presented application shows attention to detail and professionalism, which are important in a customer-facing role.
How to prepare for a job interview at Travis Perkins plc
✨Show Your Customer Service Skills
As a Customer Sales Assistant, your ability to provide exceptional customer service is crucial. Prepare examples of how you've successfully handled customer requests or resolved issues in the past. This will demonstrate your capability to build strong relationships with customers.
✨Familiarise Yourself with Products
Take some time to learn about the products offered by the company, especially those relevant to the role. Being knowledgeable about timber, bricks, tools, and equipment will help you answer questions confidently and show your enthusiasm for the position.
✨Emphasise Adaptability and Resilience
The job requires someone who can thrive in a fast-paced environment. Be ready to discuss situations where you've had to adapt quickly or overcome challenges. Highlighting your resilience will show that you're a good fit for the dynamic nature of the role.
✨Demonstrate a Positive Attitude
A friendly and outgoing personality is key for this role. During the interview, maintain a positive demeanour and engage with your interviewer. This will reflect your ability to contribute to a supportive workplace culture, which is highly valued by the company.
