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For Companies At a Glance
- Tasks: Be the friendly face of our branch, assisting customers and boosting sales.
- Company: Join the UK's leading builders' merchant with over 500 branches nationwide.
- Benefits: Enjoy competitive salary, bonuses, discounts, and a great work-life balance.
- Why this job: Thrive in a supportive culture with plenty of growth opportunities and training.
- Qualifications: No experience needed; just bring your energy and a positive attitude!
- Other info: We value diversity and welcome applicants from all backgrounds.
The predicted salary is between 24000 - 36000 £ per year.
Who are we
We are the UK's leading builders' merchant! With over 500 branches nationwide, we provide a vast selection of products, from timber and bricks to kitchens, tools, and equipment. Our team is friendly, supportive, and inclusive, and we're passionate about offering excellent career opportunities with plenty of room for growth and skill development. Whether you're assisting customers, working behind the scenes, or delivering goods, there's always an opportunity to thrive with us. Join us today and discover why we're the go-to choice for builders!
What you'll be doing
As a Customer Sales Assistant, you'll be the face of our branch, delivering exceptional customer service while prioritising safety for both customers and colleagues. Building strong, lasting relationships with customers is key to our success, so we're looking for someone who is friendly, approachable, and eager to provide a high level of service. You'll become familiar with many of our customers on a first-name basis!
- Handle customer requests and provide product information
- Prepare quotes and assist customers with their purchases to help boost sales
- Ensure the smooth and safe movement of products throughout the branch
- Maintain a safe working environment by adhering to all safety procedures and policies
Your focus will be on delivering excellent customer service while ensuring that our safety standards are always met.
Who you are
You don't need prior experience—we can teach you everything you need to know! However, we're looking for someone who is:
- Adaptable, resilient, and driven, with a high energy level and a tenacious work ethic
- Comfortable in a busy, fast-paced environment, where no two days are the same
- Friendly and outgoing, contributing to a positive and supportive workplace culture for both customers and colleagues
What's in it for you
By joining the UK's largest builders' merchant, you'll have access to a wealth of career development opportunities through our award-winning apprenticeships and training programmes. You'll also enjoy a comprehensive benefits package designed to support your career and well-being:
- Competitive annual salary
- Performance-based bonuses to reward your hard work
- Save-as-you-earn and Buy-as-you-earn schemes for smart financial planning
- Generous contributory pension scheme to secure your future
- Exclusive discounts across various Group businesses, including 20% off at Toolstation
- Wellbeing support to help you stay at your best
- MyPerks discounts at top retailers, restaurants, and more!
- Work-life balance: Enjoy most weekends and all bank holidays off to ensure a healthier work-life balance
How to Apply
Ready to join a company that values its people? Apply today and become part of something bigger! We look forward to hearing from you.
We are an equal opportunities employer and are committed to building a diverse team. We welcome applications from all backgrounds and believe in providing equal opportunities for everyone to succeed.
Customer Sales Assistant employer: Travis Perkins plc
Contact Detail:
Travis Perkins plc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Sales Assistant
✨Tip Number 1
Familiarise yourself with the products we offer. Knowing your timber from your bricks can really impress during an interview, showing that you're genuinely interested in the role and the company.
✨Tip Number 2
Practice your customer service skills. Think of scenarios where you might need to handle customer requests or complaints, and prepare how you would respond positively and effectively.
✨Tip Number 3
Show your adaptability by discussing past experiences where you've thrived in a fast-paced environment. This will demonstrate that you can handle the dynamic nature of our branches.
✨Tip Number 4
Emphasise your team spirit! Share examples of how you've contributed to a positive workplace culture in previous roles, as this aligns perfectly with our friendly and supportive team ethos.
We think you need these skills to ace Customer Sales Assistant
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Customer Sales Assistant position. Tailor your application to highlight how your experiences align with these requirements.
Craft a Personalised CV: Create a CV that showcases your relevant skills and experiences. Emphasise your customer service abilities, adaptability, and any experience in fast-paced environments. Use clear headings and bullet points for easy readability.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific reasons why you want to work for this builders' merchant and how you can contribute to their team culture and customer service excellence.
Proofread Your Application: Before submitting, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in customer-facing roles.
How to prepare for a job interview at Travis Perkins plc
✨Show Your Customer Service Skills
As a Customer Sales Assistant, your ability to provide exceptional customer service is crucial. Prepare examples of how you've successfully handled customer requests or resolved issues in the past. This will demonstrate your capability to build strong relationships with customers.
✨Emphasise Adaptability and Resilience
The role requires someone who can thrive in a fast-paced environment. Be ready to discuss situations where you've had to adapt quickly or overcome challenges. Highlighting your resilience will show that you're a good fit for the dynamic nature of the job.
✨Familiarise Yourself with the Products
Even if you don't have prior experience, showing a willingness to learn about the products offered by the company can set you apart. Research common building materials and tools, and be prepared to discuss how you would assist customers with their purchases.
✨Demonstrate a Positive Attitude
A friendly and outgoing personality is key for this role. During the interview, maintain a positive demeanour and engage with your interviewer. This will reflect the supportive workplace culture the company values and show that you can contribute to it.
