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For Companies At a Glance
- Tasks: Deliver exceptional customer service and build strong relationships with customers.
- Company: Join the UK's leading builders' merchant with over 500 branches nationwide.
- Benefits: Competitive salary, performance bonuses, exclusive discounts, and well-being support.
- Why this job: Kickstart your career with excellent growth opportunities and a supportive team.
- Qualifications: No prior experience needed; just bring your energy and friendly attitude.
- Other info: Enjoy weekends and bank holidays off for a better work-life balance.
The predicted salary is between 28800 - 43200 £ per year.
Customer Sales Assistant/Branch Sales Assistant/Branch Sales Coordinator/Customer Sales Expert
We are the UK’s leading builders\’ merchant! With over 500 branches nationwide, we provide a vast selection of products, from timber and bricks to kitchens, tools, and equipment. Our team is friendly, supportive, and inclusive, and we’re passionate about offering excellent career opportunities with plenty of room for growth and skill development.
What you’ll be doing
As a Customer Sales Assistant, you’ll be the face of our branch, delivering exceptional customer service while prioritising safety for both customers and colleagues. Building strong, lasting relationships with customers is key to our success, so we’re looking for someone who is friendly, approachable, and eager to provide a high level of service.
In this role, you’ll:
- Handle customer requests and provide product information
- Prepare quotes and assist customers with their purchases to help boost sales
- Ensure the smooth and safe movement of products throughout the branch
- Maintain a safe working environment by adhering to all safety procedures and policies
Who you are
You don’t need prior experience—we can teach you everything you need to know! However, we’re looking for someone who is:
- Adaptable, resilient, and driven, with a high energy level and a tenacious work ethic
- Comfortable in a busy, fast-paced environment, where no two days are the same
- Friendly and outgoing, contributing to a positive and supportive workplace culture for both customers and colleagues
What’s in it for you
By joining the UK’s largest builders\’ merchant, you’ll have access to a wealth of career development opportunities through our award-winning apprenticeships and training programmes. You’ll also enjoy a comprehensive benefits package designed to support your career and well-being:
- Competitive annual salary
- Performance-based bonuses to reward your hard work
- Save-as-you-earn and Buy-as-you-earn schemes for smart financial planning
- Generous contributory pension scheme to secure your future
- Exclusive discounts across various Group businesses, including 20% off at Toolstation
- Wellbeing support to help you stay at your best
- MyPerks discounts at top retailers, restaurants, and more!
- Work-life balance: Enjoy most weekends and all bank holidays off to ensure a healthier work-life balance
We are an equal opportunities employer and are committed to building a diverse team. We welcome applications from all backgrounds and believe in providing equal opportunities for everyone to succeed.
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Customer Sales Assistant employer: Travis Perkins plc
Contact Detail:
Travis Perkins plc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Sales Assistant
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on the builders' merchant industry and our specific branch. This will help you understand our values and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your people skills! As a Customer Sales Assistant, you'll be interacting with customers all day. Try role-playing common customer scenarios with a friend or family member to boost your confidence and refine your approach.
✨Tip Number 3
Show off your adaptability! In a fast-paced environment, things can change quickly. Be ready to share examples of how you've handled unexpected situations in the past, demonstrating your resilience and problem-solving skills.
✨Tip Number 4
Apply through our website! We want to make it easy for you to join us. By applying directly, you’ll have a better chance of standing out and getting noticed by our hiring team. Plus, it shows you're keen to be part of our friendly and supportive culture!
We think you need these skills to ace Customer Sales Assistant
Some tips for your application 🫡
Show Your Personality: When writing your application, let your friendly and approachable nature shine through. We want to see the real you, so don’t be afraid to inject a bit of personality into your cover letter or CV!
Tailor Your Application: Make sure to tailor your application to the Customer Sales Assistant role. Highlight any relevant skills or experiences that show you can handle customer requests and provide excellent service, even if they’re from different jobs.
Keep It Clear and Concise: We appreciate clarity! Keep your application straightforward and to the point. Use bullet points for easy reading and make sure to proofread for any typos or errors before hitting send.
Apply Through Our Website: For the best chance of success, apply directly through our website. This way, we can easily track your application and get back to you quicker. Plus, it shows you’re serious about joining our team!
How to prepare for a job interview at Travis Perkins plc
✨Know the Company Inside Out
Before your interview, take some time to research the builders' merchant. Understand their products, values, and what makes them stand out in the industry. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your People Skills
As a Customer Sales Assistant, your ability to connect with customers is crucial. Prepare examples of how you've successfully interacted with customers in the past, even if it's from previous jobs or volunteer work. Highlight your friendly and approachable nature!
✨Demonstrate Adaptability
This role requires someone who can thrive in a fast-paced environment. Think of situations where you've had to adapt quickly to changes or challenges. Share these experiences during your interview to illustrate your resilience and tenacity.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team culture, training opportunities, or what a typical day looks like. This shows that you're engaged and eager to learn more about the company and your potential role.
