At a Glance
- Tasks: Deliver exceptional customer service and build strong relationships with customers.
- Company: Join the UK's leading builders' merchant with a friendly and inclusive culture.
- Benefits: Competitive salary, performance bonuses, discounts, and well-being support.
- Why this job: Kickstart your career with training opportunities and a supportive team environment.
- Qualifications: No experience needed; just bring your energy and a friendly attitude.
- Other info: Enjoy weekends off and a great work-life balance while growing your skills.
The predicted salary is between 24000 - 36000 ÂŁ per year.
Customer Sales Assistant – Travis Perkins plc
Join to apply for the Customer Sales Assistant role at Travis Perkins plc
Customer Sales Assistant/Branch Sales Assistant/Branch Sales Coordinator/Customer Sales Expert
Who are we
We are the UK’s leading builders\’ merchant! With over 500 branches nationwide, we provide a vast selection of products, from timber and bricks to kitchens, tools, and equipment. Our team is friendly, supportive, and inclusive, and we’re passionate about offering excellent career opportunities with plenty of room for growth and skill development. Whether you\\u2019re assisting customers, working behind the scenes, or delivering goods, there’s always an opportunity to thrive with us. Join us today and discover why we’re the go-to choice for builders!
What you’ll be doing
As a Customer Sales Assistant, you’ll be the face of our branch, delivering exceptional customer service while prioritising safety for both customers and colleagues. Building strong, lasting relationships with customers is key to our success, so we’re looking for someone who is friendly, approachable, and eager to provide a high level of service. You’ll become familiar with many of our customers on a first-name basis!
- Handle customer requests and provide product information
- Prepare quotes and assist customers with their purchases to help boost sales
- Ensure the smooth and safe movement of products throughout the branch
- Maintain a safe working environment by adhering to all safety procedures and policies
Your focus will be on delivering excellent customer service while ensuring that our safety standards are always met.
Who you are
You don’t need prior experience—we can teach you everything you need to know! However, we’re looking for someone who is:
- Adaptable, resilient, and driven, with a high energy level and a tenacious work ethic
- Comfortable in a busy, fast-paced environment, where no two days are the same
- Friendly and outgoing, contributing to a positive and supportive workplace culture for both customers and colleagues
What’s in it for you
By joining the UK’s largest builders\’ merchant, you’ll have access to a wealth of career development opportunities through our award-winning apprenticeships and training programmes. You’ll also enjoy a comprehensive benefits package designed to support your career and well-being:
- Competitive annual salary
- Performance-based bonuses to reward your hard work
- Save-as-you-earn and Buy-as-you-earn schemes for smart financial planning
- Generous contributory pension scheme to secure your future
- Exclusive discounts across various Group businesses, including 20% off at Toolstation
- Wellbeing support to help you stay at your best
- MyPerks discounts at top retailers, restaurants, and more!
- Work-life balance: Enjoy most weekends and all bank holidays off to ensure a healthier work-life balance
How to Apply
Ready to join a company that values its people? Apply today and become part of something bigger! We look forward to hearing from you.
We are an equal opportunities employer and are committed to building a diverse team. We welcome applications from all backgrounds and believe in providing equal opportunities for everyone to succeed.
Seniority level
- Entry level
Employment type
- Full-time
Job function
- Other
- Industries: Wholesale Building Materials
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Customer Sales Assistant employer: Travis Perkins plc
Contact Detail:
Travis Perkins plc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Sales Assistant
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Travis Perkins. Understand their values, products, and what makes them the go-to choice for builders. This will help you connect with the team and show that you're genuinely interested in being part of their friendly and supportive culture.
✨Tip Number 2
Practice your customer service skills! As a Customer Sales Assistant, you'll be the face of the branch. Think about how you would handle different customer scenarios and practice your responses. Being friendly and approachable is key, so let your personality shine through!
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look smart and professional for your interview. It shows that you respect the opportunity and are ready to represent Travis Perkins in a positive light.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’d be a fantastic fit for the team!
We think you need these skills to ace Customer Sales Assistant
Some tips for your application 🫡
Show Your Personality: When writing your application, let your friendly and approachable nature shine through. We want to see the real you, so don’t be afraid to show a bit of personality in your cover letter!
Tailor Your Application: Make sure to customise your application for the Customer Sales Assistant role. Highlight any relevant skills or experiences that align with our focus on customer service and teamwork.
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon, so we can easily see why you’d be a great fit for our team!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently, plus you’ll find all the info you need about the role there!
How to prepare for a job interview at Travis Perkins plc
✨Know the Company
Before your interview, take some time to research Travis Perkins plc. Understand their products, values, and what makes them the leading builders' merchant in the UK. This knowledge will help you answer questions confidently and show your genuine interest in the role.
✨Showcase Your People Skills
As a Customer Sales Assistant, you'll be interacting with customers daily. Prepare examples of how you've provided excellent customer service in the past, even if it's from previous jobs or volunteer work. Highlight your friendly and approachable nature during the interview.
✨Demonstrate Adaptability
The job requires someone who can thrive in a fast-paced environment. Think of situations where you've had to adapt quickly to changes or handle multiple tasks at once. Share these experiences to illustrate your resilience and ability to stay calm under pressure.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team culture, training opportunities, or what a typical day looks like for a Customer Sales Assistant. This shows your enthusiasm for the role and helps you determine if it’s the right fit for you.