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For Companies At a Glance
- Tasks: Assist customers, handle requests, and maintain a safe working environment.
- Company: Join the UK's leading builders' merchant with over 500 branches nationwide.
- Benefits: Enjoy competitive salary, bonuses, discounts, and a generous pension scheme.
- Why this job: Be part of a friendly team with growth opportunities and a positive workplace culture.
- Qualifications: No experience needed; just bring your energy and a friendly attitude!
- Other info: Weekends and most bank holidays off for a better work-life balance.
The predicted salary is between 28800 - 43200 £ per year.
Overview
Customer Sales Assistant/Branch Sales Assistant/Branch Sales Coordinator/Customer Sales Expert
We are the UK’s leading builders\’ merchant with over 500 branches nationwide, providing a wide range of products from timber and bricks to kitchens, tools, and equipment. Our team is friendly, supportive, and inclusive, with opportunities for growth and skill development. Whether you’re assisting customers, working behind the scenes, or delivering goods, there’s an opportunity to thrive with us.
What you’ll be doing
As a Customer Sales Assistant, you’ll be the face of our branch, delivering exceptional customer service while prioritising safety for both customers and colleagues. Building strong, lasting relationships with customers is key to our success, so we’re looking for someone who is friendly, approachable, and eager to provide a high level of service. You’ll become familiar with many of our customers on a first-name basis!
- Handle customer requests and provide product information
- Prepare quotes and assist customers with their purchases to help boost sales
- Ensure the smooth and safe movement of products throughout the branch
- Maintain a safe working environment by adhering to all safety procedures and policies
Your focus will be on delivering excellent customer service while ensuring that our safety standards are always met.
Who you are
You don’t need prior experience—we can teach you everything you need to know. However, we’re looking for someone who is:
- Adaptable, resilient, and driven, with a high energy level and a tenacious work ethic
- Comfortable in a busy, fast-paced environment, where no two days are the same
- Friendly and outgoing, contributing to a positive and supportive workplace culture for both customers and colleagues
What’s in it for you
By joining the UK’s largest builders\’ merchant, you’ll have access to career development opportunities through our apprenticeships and training programmes. You’ll also enjoy a comprehensive benefits package designed to support your career and well-being:
- Competitive annual salary
- Performance-based bonuses to reward your hard work
- Save-as-you-earn and Buy-as-you-earn schemes for smart financial planning
- Generous contributory pension scheme to secure your future
- Exclusive discounts across various Group businesses, including 20% off at Toolstation
- Wellbeing support to help you stay at your best
- MyPerks discounts at top retailers, restaurants, and more
- Work-life balance: weekends and most bank holidays off to ensure a healthier balance
How to Apply
Ready to join a company that values its people? Apply today and become part of something bigger. We look forward to hearing from you.
We are an equal opportunities employer and are committed to building a diverse team. We welcome applications from all backgrounds and believe in providing equal opportunities for everyone to succeed.
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Customer Sales Assistant employer: Travis Perkins plc
Contact Detail:
Travis Perkins plc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Sales Assistant
✨Tip Number 1
Familiarise yourself with the products we offer, from timber to tools. Knowing your stuff will help you engage with customers and answer their questions confidently.
✨Tip Number 2
Showcase your people skills! Practice how to build rapport quickly with others, as being friendly and approachable is key to thriving in this role.
✨Tip Number 3
Demonstrate your adaptability by sharing examples of how you've handled busy or challenging situations in the past. This will show us you're ready for the fast-paced environment.
✨Tip Number 4
Research our company culture and values. Understanding what we stand for will help you align your answers during any discussions and show that you're a great fit for our team.
We think you need these skills to ace Customer Sales Assistant
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Customer Sales Assistant position. Tailor your application to highlight how your personal attributes align with their needs.
Craft a Personalised Cover Letter: Write a cover letter that reflects your enthusiasm for the role and the company. Mention specific aspects of the job that excite you, such as the opportunity to build relationships with customers and contribute to a positive workplace culture.
Highlight Relevant Skills: Even if you lack direct experience, emphasise transferable skills such as adaptability, resilience, and customer service abilities. Use examples from previous roles or experiences that demonstrate these qualities.
Proofread Your Application: Before submitting, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Travis Perkins plc
✨Show Your Customer Service Skills
As a Customer Sales Assistant, your ability to provide exceptional customer service is crucial. Prepare examples of how you've helped customers in the past, even if it's from previous roles or experiences. Highlight your friendly and approachable nature.
✨Demonstrate Adaptability
This role requires someone who can thrive in a fast-paced environment. Be ready to discuss situations where you've had to adapt quickly to changes or challenges. This will show that you can handle the dynamic nature of the job.
✨Know the Company and Its Products
Familiarise yourself with the company’s offerings, especially the products they sell. Showing that you’ve done your homework will impress the interviewers and demonstrate your genuine interest in the role.
✨Emphasise Teamwork and Culture Fit
The company values a supportive workplace culture. Be prepared to talk about how you contribute to a positive team environment. Share examples of how you've worked well with others and supported your colleagues in previous roles.