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- Tasks: Be the face of our branch, delivering top-notch customer service and building relationships.
- Company: Join Travis Perkins, the UK's leading builders' merchant with over 500 branches nationwide.
- Benefits: Enjoy competitive salary, performance bonuses, discounts, and a great work-life balance.
- Why this job: This role offers growth opportunities, a supportive culture, and the chance to make a real impact.
- Qualifications: No experience needed! Just bring your energy, adaptability, and friendly attitude.
- Other info: We value diversity and welcome applicants from all backgrounds.
The predicted salary is between 24000 - 36000 ÂŁ per year.
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Customer Sales Assistant/Branch Sales Assistant/Branch Sales Coordinator/Customer Sales Expert
Who are we
We are the UK’s leading builders\’ merchant! With over 500 branches nationwide, we provide a vast selection of products, from timber and bricks to kitchens, tools, and equipment. Our team is friendly, supportive, and inclusive, and we’re passionate about offering excellent career opportunities with plenty of room for growth and skill development. Whether you\’re assisting customers, working behind the scenes, or delivering goods, there’s always an opportunity to thrive with us. Join us today and discover why we’re the go-to choice for builders!
What you’ll be doing
As a Customer Sales Assistant, you’ll be the face of our branch, delivering exceptional customer service while prioritising safety for both customers and colleagues. Building strong, lasting relationships with customers is key to our success, so we’re looking for someone who is friendly, approachable, and eager to provide a high level of service. You’ll become familiar with many of our customers on a first-name basis!
In this role, you’ll:
- Handle customer requests and provide product information
- Prepare quotes and assist customers with their purchases to help boost sales
- Ensure the smooth and safe movement of products throughout the branch
- Maintain a safe working environment by adhering to all safety procedures and policies
Your focus will be on delivering excellent customer service while ensuring that our safety standards are always met.
Who you are
You don’t need prior experience—we can teach you everything you need to know! However, we’re looking for someone who is:
- Adaptable, resilient, and driven, with a high energy level and a tenacious work ethic
- Comfortable in a busy, fast-paced environment, where no two days are the same
- Friendly and outgoing, contributing to a positive and supportive workplace culture for both customers and colleagues
What’s in it for you
By joining the UK’s largest builders\’ merchant, you’ll have access to a wealth of career development opportunities through our award-winning apprenticeships and training programmes. You’ll also enjoy a comprehensive benefits package designed to support your career and well-being:
- Competitive annual salary
- Performance-based bonuses to reward your hard work
- Save-as-you-earn and Buy-as-you-earn schemes for smart financial planning
- Generous contributory pension scheme to secure your future
- Exclusive discounts across various Group businesses, including 20% off at Toolstation
- Wellbeing support to help you stay at your best
- MyPerks discounts at top retailers, restaurants, and more!
- Work-life balance: Enjoy most weekends and all bank holidays off to ensure a healthier work-life balance
How to Apply
Ready to join a company that values its people? Apply today and become part of something bigger! We look forward to hearing from you.
We are an equal opportunities employer and are committed to building a diverse team. We welcome applications from all backgrounds and believe in providing equal opportunities for everyone to succeed.
Seniority level
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Seniority level
Entry level
Employment type
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Employment type
Full-time
Job function
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Job function
Other
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Industries
Wholesale Building Materials
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Customer Sales Assistant employer: Travis Perkins plc
Contact Detail:
Travis Perkins plc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Sales Assistant
✨Tip Number 1
Familiarise yourself with the products and services offered by Travis Perkins. Understanding the range of building materials and tools will help you engage with customers more effectively and demonstrate your enthusiasm for the role.
✨Tip Number 2
Practice your customer service skills in various scenarios. Since the role focuses on building relationships, think about how you can create a friendly and welcoming atmosphere for customers, even in a busy environment.
✨Tip Number 3
Showcase your adaptability and resilience during the interview process. Be prepared to discuss examples from your past experiences where you've successfully handled challenges or changes in a fast-paced setting.
✨Tip Number 4
Research the company culture at Travis Perkins. Highlighting your alignment with their values of teamwork and support can set you apart as a candidate who will contribute positively to the workplace.
We think you need these skills to ace Customer Sales Assistant
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what Travis Perkins plc is looking for in a Customer Sales Assistant. Highlight key responsibilities and required traits, such as being friendly and adaptable.
Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the role. Emphasise any customer service experience or relevant skills that demonstrate your ability to thrive in a fast-paced environment.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the position and the company. Mention why you want to work at Travis Perkins plc and how your values align with their commitment to excellent customer service.
Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A polished application shows attention to detail and professionalism, which are important in customer-facing roles.
How to prepare for a job interview at Travis Perkins plc
✨Show Your Customer Service Skills
As a Customer Sales Assistant, your ability to provide excellent customer service is crucial. Prepare examples from your past experiences where you successfully handled customer requests or resolved issues. This will demonstrate your capability to build strong relationships with customers.
✨Emphasise Adaptability and Resilience
The role requires someone who can thrive in a fast-paced environment. Be ready to discuss how you've adapted to changing situations in previous jobs or experiences. Highlighting your resilience will show that you're prepared for the dynamic nature of the role.
✨Familiarise Yourself with the Company
Research Travis Perkins and its products before the interview. Understanding their offerings and values will allow you to speak confidently about how you can contribute to their team and align with their mission of providing excellent service.
✨Prepare Questions to Ask
Interviews are a two-way street. Prepare thoughtful questions about the company culture, training opportunities, and career progression. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
