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- Tasks: Reconnect with previous customers and understand their needs to boost retention.
- Company: Travis Perkins plc, a supportive team with clear progression paths.
- Benefits: Thorough training, personal development, and opportunities for career growth.
- Why this job: Join a dynamic team and pave your way to senior sales roles.
- Qualifications: Confident phone communication and a positive attitude are essential.
The predicted salary is between 30000 - 40000 £ per year.
Travis Perkins plc in Walsall is hiring an Account Executive to join their Customer Account Team. The role involves reconnecting with previous customers, understanding their needs, and helping them return.
Ideal candidates should be confident with phone communication, possess a positive attitude, and be eager to grow.
The company offers a supportive team environment, clear progression paths, and thorough training for personal and professional development.
Customer Retention Specialist — Path to Senior Sales Roles employer: Travis Perkins plc
Contact Detail:
Travis Perkins plc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Retention Specialist — Path to Senior Sales Roles
✨Tip Number 1
Get to know the company! Research Travis Perkins plc and their values. When you understand what they stand for, you can tailor your conversations to show how you fit right in.
✨Tip Number 2
Practice your phone skills! Since the role involves a lot of communication, grab a friend and do some mock calls. This will help you feel more confident when reaching out to previous customers.
✨Tip Number 3
Show your eagerness to grow! During interviews, share examples of how you've developed in past roles. This will demonstrate that you're not just looking for a job, but a career path.
✨Tip Number 4
Apply through our website! We make it super easy for you to submit your application and get noticed. Plus, it shows you're serious about joining the team at Travis Perkins.
We think you need these skills to ace Customer Retention Specialist — Path to Senior Sales Roles
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your enthusiasm for the role and how you can contribute to our team.
Tailor Your Application: Make sure to customise your application to highlight your relevant experience and skills. Mention specific examples of how you've successfully reconnected with customers in the past, as this will show us you're a great fit for the Customer Retention Specialist role.
Keep It Clear and Concise: We appreciate clarity, so keep your application straightforward and to the point. Use bullet points where possible to make it easy for us to read and understand your key achievements and qualifications.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Travis Perkins plc
✨Know Your Customer
Before the interview, research Travis Perkins plc and their customer base. Understand their products and services, and think about how you can help reconnect with previous customers. This knowledge will show your genuine interest in the role and the company.
✨Show Off Your Communication Skills
Since the role involves phone communication, practice articulating your thoughts clearly and confidently. You might even want to do a mock call with a friend to get comfortable. Remember, a positive attitude goes a long way, so let that shine through!
✨Demonstrate Your Growth Mindset
Travis Perkins values personal and professional development, so be ready to discuss how you’ve grown in past roles. Share specific examples of challenges you've faced and how you overcame them, highlighting your eagerness to learn and progress.
✨Ask Insightful Questions
Prepare some thoughtful questions to ask at the end of your interview. Inquire about the team dynamics, training opportunities, or what success looks like in the role. This shows you're not just interested in the job, but also in how you can contribute to the team's success.