At a Glance
- Tasks: Deliver exceptional customer service and manage stock in a friendly environment.
- Company: Join Toolstation, part of the growing Travis Perkins family.
- Benefits: Enjoy 22 days holiday, pension scheme, and exclusive discounts.
- Other info: Flexible 20 hours per week role with a supportive team.
- Why this job: Kickstart your career with opportunities for growth and development.
- Qualifications: Friendly, reliable, and enthusiastic candidates are encouraged to apply.
The predicted salary is between 12000 - 15000 £ per year.
Travis Perkins plc is seeking a Store Assistant in Ellesmere Port. This role involves delivering exceptional customer service, managing stock, and maintaining store cleanliness. Candidates should be friendly, reliable, and enthusiastic.
Joining Toolstation means being part of a growing retailer with opportunities for career progression. The position offers benefits like 22 days holiday, a pension scheme, and discounts across all Travis Perkins companies.
If you're ready to start your career with us, apply today!
Customer-Focused Store Assistant (20h/wk) — Growth Path employer: Travis Perkins plc
Travis Perkins plc is an excellent employer that prioritises employee growth and development, offering a clear career progression path for Store Assistants in Ellesmere Port. With a supportive work culture, generous benefits including 22 days of holiday, a pension scheme, and discounts across all companies, we ensure our team members feel valued and motivated to deliver exceptional customer service.
StudySmarter Expert Advice🤫
We think this is how you could land Customer-Focused Store Assistant (20h/wk) — Growth Path
✨Connect with the Community
Get involved in customer support communities online! Platforms like Reddit and specific Facebook groups can be goldmines for sharing opportunities and tips. You can find out about part-time roles that might not even be advertised yet — it's all about who you know!
✨Attend Local Job Fairs
Job fairs are perfect for snagging part-time gigs! Keep an eye out for local hiring events and career expos in your area. It’s a brilliant chance to meet representatives from companies like Travis Perkins plc and show off your personality in person.
✨Boost Your Visibility
Showcase your skills in online customer support forums or by offering help on platforms like Zendesk Community. A strong online presence can catch the eyes of recruiters and hiring managers looking for genuinely passionate candidates.
✨Apply Directly Through Us!
Don’t forget, applying through our website is one of the best ways to catch our attention. Tailor your application for the part-time customer support role at Travis Perkins plc and let us see your personality shine through!
We think you need these skills to ace Customer-Focused Store Assistant (20h/wk) — Growth Path
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, communication is key! Make sure your CV and cover letter highlight your ability to clearly convey information and resolve issues. Use examples that illustrate how you've helped customers or colleagues in the past.
Demonstrate Your Problem-Solving Abilities:Employers want to see how you tackle challenges. Include specific instances where you resolved a tough issue for a customer or improved a process. Real life scenarios are a great way to showcase your critical thinking and adaptability.
Tailor Your Application to Part-Time Work:Since this is a part-time role, be upfront about your availability in your cover letter. Highlight how you can balance work with your other commitments. It shows you're organised and committed to making the role work for both you and Travis Perkins plc.
Get Familiar with Our Brand:Before applying, take some time to learn about Travis Perkins plc and our approach to customer support. Mention in your cover letter why you're excited about supporting our customers specifically. It’ll show your enthusiasm and that you've done your homework!
How to prepare for a job interview at Travis Perkins plc
✨Show Off Your Communication Skills
In customer support, being able to communicate clearly and effectively is key. During the interview, make sure to demonstrate your listening skills and your ability to explain solutions simply. Use examples from past experiences where you resolved customer issues successfully.
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like ticketing systems (think Zendesk or Freshdesk) and chat software. If you’ve used any of these in previous roles or during your studies, be ready to chat about your experiences. Showing you can hit the ground running with these tools will impress Travis Perkins plc.
✨Highlight Your Flexibility
Since this is a part-time role, emphasise your ability to adapt to different shifts and your willingness to handle varying customer volumes. Share any experiences where you thrived in a fast-paced environment or juggled multiple tasks, which can highlight your time management skills.
✨Prepare for Scenario-Based Questions
Interviewers often love scenario-based questions in customer support roles. Be ready to tackle common customer situations, like how you'd handle an unhappy customer. Practising responses to these scenarios will showcase your problem-solving ability and customer service mindset, which Travis Perkins plc will surely appreciate.
