Customer-Focused Sales Assistant (In-Branch & Phone)
Customer-Focused Sales Assistant (In-Branch & Phone)

Customer-Focused Sales Assistant (In-Branch & Phone)

Full-Time 22000 - 28000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Maximise sales and build strong customer relationships through in-branch and phone interactions.
  • Company: Leading UK supplier with a focus on customer satisfaction.
  • Benefits: Competitive pay, training provided, and opportunities for career growth.
  • Other info: Exciting role with potential for repeat business and customer loyalty.
  • Why this job: Join a dynamic team and make a real difference in customer experiences.
  • Qualifications: Experience in phone-based sales and excellent customer service skills.

The predicted salary is between 22000 - 28000 £ per year.

A leading UK supplier is seeking a Sales Associate in Reading to maximize sales and expand the customer base. Key responsibilities include handling customer orders, building relationships, and ensuring smooth transactions.

Ideal candidates will have experience in a similar phone-based sales role with strong customer service skills. Product knowledge is beneficial, but training will be provided. This role involves direct customer interaction to encourage repeat business.

Customer-Focused Sales Assistant (In-Branch & Phone) employer: Travis Perkins plc

As a leading supplier in the UK, we pride ourselves on fostering a dynamic and supportive work environment in Reading, where our Customer-Focused Sales Assistants can thrive. We offer comprehensive training, competitive benefits, and ample opportunities for personal and professional growth, ensuring that our employees feel valued and empowered to succeed. Join us to be part of a team that prioritises customer satisfaction and encourages a culture of collaboration and innovation.
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Contact Detail:

Travis Perkins plc Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Customer-Focused Sales Assistant (In-Branch & Phone)

✨Tip Number 1

Get to know the company inside out! Research their products and services, and understand their customer base. This will help you build rapport during your interviews and show that you're genuinely interested in the role.

✨Tip Number 2

Practice your phone skills! Since this role involves phone-based sales, try role-playing with a friend or family member. Focus on your tone, clarity, and how you handle objections – it’ll make a world of difference!

✨Tip Number 3

Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage with us directly.

We think you need these skills to ace Customer-Focused Sales Assistant (In-Branch & Phone)

Customer Service Skills
Sales Experience
Relationship Building
Order Handling
Transaction Management
Phone-Based Sales
Product Knowledge
Communication Skills
Problem-Solving Skills
Customer Interaction
Repeat Business Encouragement

Some tips for your application 🫡

Show Off Your Customer Service Skills: Make sure to highlight any previous experience you have in customer service roles. We want to see how you've built relationships and handled customer queries, so share specific examples that showcase your skills!

Tailor Your Application: Don’t just send the same CV everywhere! We love it when candidates tailor their applications to us. Mention why you're interested in this specific role and how your experience aligns with our needs.

Be Clear and Concise: When writing your application, keep it clear and to the point. We appreciate well-structured applications that are easy to read. Avoid jargon and make sure your passion for the role shines through!

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!

How to prepare for a job interview at Travis Perkins plc

✨Know Your Customer Service Basics

Brush up on your customer service skills before the interview. Think about past experiences where you’ve successfully handled customer queries or complaints. Be ready to share specific examples that highlight your ability to build relationships and ensure smooth transactions.

✨Familiarise Yourself with the Company

Do a bit of research on the company and its products. Even though training will be provided, showing that you’ve taken the initiative to learn about their offerings can set you apart. Mentioning how you can contribute to expanding their customer base will also impress the interviewer.

✨Practice Your Phone Skills

Since this role involves phone-based sales, practice speaking clearly and confidently over the phone. You might even want to do mock calls with a friend to get comfortable. Focus on how to engage customers and encourage repeat business through effective communication.

✨Prepare Questions for Them

Interviews are a two-way street, so prepare some thoughtful questions to ask the interviewer. This shows your interest in the role and helps you gauge if the company is the right fit for you. Ask about their approach to customer service or how they measure success in this position.

Customer-Focused Sales Assistant (In-Branch & Phone)
Travis Perkins plc

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