At a Glance
- Tasks: Lead a team, provide excellent customer service, and manage stock in a fast-paced retail environment.
- Company: Join Toolstation, part of the Travis Perkins Group, known for its supportive culture.
- Benefits: Enjoy 22 days holiday, discounts, bonuses, and opportunities for growth and training.
- Other info: Flexible hours with a dynamic work environment and career advancement opportunities.
- Why this job: Make a real impact while having fun and building relationships with customers and your team.
- Qualifications: No retail experience needed; just bring your passion, positivity, and teamwork spirit.
The predicted salary is between 20000 - 25000 £ per year.
Job Overview
30 hours per week. The store is open from 7 AM to 8 PM. You must be able to handle early starts and late finishes.
What You'll Do
In this role you will represent Toolstation, build long‑lasting relationships, support the Store Manager, check deliveries, pick items from the warehouse and stock shelves. This is more than a typical retail position; you’ll deliver excellent customer service in a fast‑moving environment.
- Support the Store Manager and lead the team in their absence, motivating and coaching staff towards sales targets.
- Muck in – check, unpack deliveries, stock shelves, clean the branch and put orders together.
- Provide great customer service with a smile, directing the team to do the same.
- Ask questions, build relationships and ensure customers leave with everything they need.
- Create a fun working environment while maintaining product availability and high branch standards.
What You'll Bring
Hard work and passion – retail experience not required; focus on service and you'll be trained.
A love of teamwork – be happy to help out and get your hands dirty.
A positive attitude – ensure customers have a great experience.
Reliability – be punctual, flexible and fun to be around.
Be yourself – bring your whole personality to work.
What You'll Get
Opportunities to grow within Toolstation and the Travis Perkins Group, supported by training, development and the Toolstation Academy. Plus a competitive benefits package.
Benefits
22 days’ holidays plus Bank Holidays.
Company pension scheme and life assurance.
Bonus scheme.
Cycle‑to‑work scheme.
Save and buy as you earn.
20% discounts across all Travis Perkins companies.
Financial education and support.
Recognition awards.
Discounts at over 1000 other retailers.
Family‑friendly maternity, paternity, adoption and surrogacy policies.
Equal Employment Opportunity
Our policy is to employ the best qualified people and provide equal opportunity for the advancement of employees including promotion and training and not to discriminate against any person because of gender, race, ethnicity, age, sexual orientation, religion, belief or disability.
Retail Supervisor in Clitheroe employer: Travis Perkins plc
Toolstation is an exceptional employer that prioritises employee growth and development, offering a supportive work culture where teamwork and customer service are at the forefront. With opportunities for advancement within the Toolstation Academy and a competitive benefits package including generous holiday allowances and discounts, employees can thrive in a dynamic retail environment while enjoying a fun and engaging workplace. Join us to be part of a company that values your individuality and fosters a positive atmosphere for both staff and customers.
StudySmarter Expert Advice🤫
We think this is how you could land Retail Supervisor in Clitheroe
✨Tip Number 1
Get to know the company culture! Before your interview, check out Toolstation's social media and website. This will help you understand their values and how you can fit in, making it easier to connect with the team during your chat.
✨Tip Number 2
Practice your customer service skills! Since this role is all about delivering excellent service, think of examples from your past experiences where you’ve gone above and beyond for a customer. Be ready to share these stories during your interview.
✨Tip Number 3
Show off your teamwork spirit! Retail is all about collaboration, so be prepared to discuss how you’ve worked well with others in the past. Highlight any times you’ve motivated or supported your teammates to achieve a common goal.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It shows you’re genuinely interested in the position and helps keep you on their radar.
We think you need these skills to ace Retail Supervisor in Clitheroe
Some tips for your application 🫡
Show Your Personality:When you're writing your application, let your true self shine through! We want to see your personality and how you can bring a positive vibe to our team. Don’t be afraid to show us what makes you unique!
Tailor Your Application:Make sure to customise your application to fit the Retail Supervisor role. Highlight any relevant experiences or skills that align with what we’re looking for, like teamwork and customer service. This helps us see why you’d be a great fit!
Keep It Clear and Concise:We appreciate a straightforward application! Keep your writing clear and to the point, making it easy for us to understand your qualifications and enthusiasm for the role. Avoid fluff and focus on what matters.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the position. Plus, it’s super easy to do!
How to prepare for a job interview at Travis Perkins plc
✨Know the Role Inside Out
Before your interview, make sure you understand what a Retail Supervisor does at Toolstation. Familiarise yourself with the responsibilities like supporting the Store Manager and delivering excellent customer service. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Show Off Your Team Spirit
Since teamwork is key in this position, be ready to share examples of how you've worked well in a team before. Think about times when you motivated others or helped out during busy periods. This will demonstrate that you can create a fun working environment while achieving sales targets.
✨Bring Your Positive Vibe
A positive attitude is crucial for this role. During the interview, let your personality shine through! Smile, be enthusiastic, and express your passion for providing great customer service. This will help the interviewer see that you’re the kind of person who can make customers feel welcome.
✨Ask Thoughtful Questions
Prepare some questions to ask at the end of your interview. This could be about the training opportunities available or how the team celebrates successes. Asking insightful questions shows that you’re engaged and eager to learn more about the company culture and your potential role.
