At a Glance
- Tasks: Provide top-notch customer service and manage orders in a dynamic outdoor environment.
- Company: Join a friendly team at a leading building materials supplier.
- Benefits: Competitive pay, bonuses, healthcare, and discounts across the group.
- Other info: Enjoy weekends and bank holidays off in a fast-paced role.
- Why this job: Build strong relationships with customers while enjoying a vibrant work atmosphere.
- Qualifications: Great communication skills and a friendly personality; training provided for specific tasks.
The predicted salary is between 24000 - 30000 £ per year.
Joining our friendly and hardworking family as a Yard Customer/Sales Expert you’ll be on the front line dealing with our customers that come into our yard; playing a vital role in our continued success, providing first‑class service and keeping colleagues and customers safe at all times.
What will I be doing?
Our success is built on strong relationships with our customers so it’s essential that you can help deliver the highest standards of service – the key thing is to be helpful and friendly, you will likely get to know our customers on a first name basis. You will be based outside, processing our customer orders (including those from some of our larger customers), loading and unloading customer and company vehicles. You will also unload our building products from supplier deliveries and accurately book them in the branch warehouse. Experience of using a forklift is ideal, but don’t worry full training is provided. Safety is at the forefront of everything we do; your aim will be to ensure that our standards never slip, which means maintaining a tidy and safe working environment.
What experience do you need?
This is a key customer‑facing role, you need the ability to provide great customer service, build and develop effective customer relationships and work as part of a team. We can teach you the rest.
Does this sound like you?
- Someone that is physically active, as this role is located outside, it will involve lifting heavy building materials.
- Someone that has a friendly and outgoing personality who is happy to communicate face‑to‑face with customers and build strong relationships.
- Someone that is adaptable, resilient and tenacious with high levels of energy and drive.
- Someone who thrives in a dynamic and fast‑paced environment.
Benefits
Competitive pay + benefits (annual colleague bonus, contributory pension, private healthcare, life assurance, sharesave scheme, group‑wide discounts across the Travis Perkins Group). Work‑life balance with weekends and bank holidays off.
Yard Customer/Sales Expert in Bridport employer: Travis Perkins plc
At Travis Perkins, we pride ourselves on being an excellent employer, offering a supportive and friendly work environment where our Yard Customer/Sales Experts can thrive. With competitive pay, comprehensive benefits, and a strong focus on employee growth, we ensure that our team members feel valued and empowered to build lasting relationships with our customers. Located in a dynamic outdoor setting, this role not only provides the opportunity for meaningful interactions but also promotes a healthy work-life balance with weekends and bank holidays off.
StudySmarter Expert Advice🤫
We think this is how you could land Yard Customer/Sales Expert in Bridport
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like Travis Perkins plc, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like Travis Perkins plc!
We think you need these skills to ace Yard Customer/Sales Expert in Bridport
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at Travis Perkins plc, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at Travis Perkins plc and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show Travis Perkins plc that you’re ready to jump in and contribute right away!
How to prepare for a job interview at Travis Perkins plc
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
