At a Glance
- Tasks: Assist customers, manage deliveries, and keep the store organised.
- Company: Join Toolstation, a fast-growing retailer passionate about customer satisfaction.
- Benefits: 22 days holiday, pension scheme, discounts, and career development opportunities.
- Other info: Dynamic work environment with training and support for your growth.
- Why this job: Start your career with us and grow into management roles!
- Qualifications: A friendly attitude and commitment to great service are all you need.
The predicted salary is between 10 - 13 £ per hour.
20 hours per week. We are looking for candidates who live locally and can easily commute to our store. Our stores are open from 7 AM to 8 PM, so you must be able to manage early starts and late finishes.
At Toolstation, we’re not just looking for what you can bring to us today – we’re focused on helping you grow with us. Many of our managers started as Store Assistants and now run their own stores or oversee operations. If you’re after a fast‑paced role with an employee‑focused retailer that’s passionate about making customers happy, this could be the perfect fit for you!
This is more than just a store job. You’ll be the friendly face of Toolstation, helping customers find what they need, but you’ll also be hands‑on with deliveries, warehouse tasks, and stocking shelves. Be prepared to roll up your sleeves! It can get hot in summer and chilly in winter, but if you care about doing a good job and providing great customer service, you’ll fit right in.
No retail experience? No problem! All we ask is that you’re committed to delivering excellent service, and we’ll teach you everything else.
- Get stuck in: Be ready to handle deliveries, unpack stock, keep the store clean, and prepare orders. Hard work and a positive attitude are more important than experience.
- Provide outstanding service: Whether you’re chatting with customers or staying efficient during busy times, you’ll always offer a great experience.
- Ask the right questions: Show genuine interest in customers’ projects so you can help them find everything they need to get the job done right.
- Be proactive: You’ll be expected to sell the benefits of Toolstation Club and Trade Accounts, signing customers up to experience great deals and competitive prices.
What You’ll Bring
- A warm, friendly personality: You’ll help maintain our high store standards and create a workplace everyone enjoys.
- Reliability: Be there when we need you. Flexibility, commitment, and support for your customers and team are key.
- Your best self: Bring your energy, enthusiasm, and let your personality shine.
What You’ll Get
Why Join Us? At Toolstation, your career is in your hands. You’ll have the chance to move up the ladder, explore different roles across the business, or even take opportunities within the wider Travis Perkins Group. We’ll support you every step of the way with training and development, including access to our Toolstation Academy and Apprenticeship programmes.
- 22 days holiday + Bank Holidays
- Company pension scheme and life assurance
- Bonus scheme and cycle to work program
- Save and buy as you earn options
- 20% discount across all Travis Perkins companies
- Health and wellbeing support at your fingertips with Aviva Digicare
- Financial education, support, and recognition awards
- Discounts at over 1,000 retailers
About Toolstation
We’re one of the UK’s fastest-growing multi-channel retailers of tools, accessories, and building supplies. As part of the Travis Perkins plc family, we’re trusted by trade professionals, DIY enthusiasts, and self-builders alike. Our store expansion and the diversity within our Group mean there are always exciting opportunities for ambitious individuals to grow with us.
To apply
Caught your interest? Want to know more? Take a look at www.toolstationjobs.com or simply hit apply. Our policy is to employ the best qualified people and provide equal opportunity for the advancement of employees including promotion and training and not to discriminate against any person because of gender, race, ethnicity, age, sexual orientation, religion, belief or disability.
Store Assistant in Bourne employer: Travis Perkins plc
Contact Detail:
Travis Perkins plc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Assistant in Bourne
✨Tip Number 1
Get to know the store! Before your interview, pop in and familiarise yourself with the layout and products. This shows you’re genuinely interested and ready to hit the ground running.
✨Tip Number 2
Be prepared to chat about customer service! Think of examples where you’ve gone above and beyond for someone. Toolstation loves a friendly face, so let your personality shine through!
✨Tip Number 3
Show your flexibility! Since the store operates from early morning to late evening, mention your availability during those hours. Being reliable and adaptable is key to landing this role.
✨Tip Number 4
Apply through our website! It’s the best way to get noticed. Plus, it shows you’re serious about joining the Toolstation team. Don’t miss out on this opportunity!
We think you need these skills to ace Store Assistant in Bourne
Some tips for your application 🫡
Show Your Local Knowledge: Since we're looking for candidates who live locally, make sure to mention your proximity to the store in your application. It shows us you can easily commute and are ready to manage those early starts and late finishes!
Highlight Your Customer Service Skills: Even if you don't have retail experience, we want to see your commitment to excellent service. Share any relevant experiences where you've helped others or provided support, as this is key to fitting in with our team.
Be Yourself!: We love a warm, friendly personality! Let your true self shine through in your application. Whether it's your enthusiasm for helping customers or your positive attitude, we want to know what makes you unique.
Apply Through Our Website: To make things easy for both of us, apply directly through our website. It’s straightforward and ensures your application gets to the right place quickly. Plus, it shows you're keen to join the Toolstation family!
How to prepare for a job interview at Travis Perkins plc
✨Know the Store Inside Out
Before your interview, take some time to familiarise yourself with Toolstation's products and services. Understanding what they offer will help you answer questions confidently and show your genuine interest in the role.
✨Show Your Customer Service Skills
Prepare examples of how you've provided excellent customer service in the past, even if it's not from a retail background. Highlight your ability to engage with customers and make their experience enjoyable, as this is key for a Store Assistant.
✨Be Ready for Flexibility Questions
Since the store operates from 7 AM to 8 PM, be prepared to discuss your availability. Emphasise your reliability and willingness to work early starts or late finishes, as this will demonstrate your commitment to the role.
✨Bring Your Positive Attitude
Toolstation values hard work and a positive mindset. During the interview, let your enthusiasm shine through! Share how you approach challenges with a can-do attitude and how you enjoy being part of a team.