At a Glance
- Tasks: Lead a dynamic team, drive sales, and ensure top-notch customer service.
- Company: Join the UK's largest builders' merchant with over 500 branches.
- Benefits: Competitive salary, performance bonuses, exclusive discounts, and wellbeing support.
- Other info: Enjoy weekends off and endless growth opportunities in a collaborative culture.
- Why this job: Make a real impact while developing your leadership skills in a supportive environment.
- Qualifications: Strong leadership skills and a passion for customer service.
The predicted salary is between 30000 - 40000 £ per year.
Who We Are
We’re the UK’s largest builders’ merchant! With over 500 branches, we provide everything from timber and bricks to kitchens, tools, and equipment. We’re a supportive team offering great career opportunities and the chance to develop new skills. Whether you're in the office, on the shop floor, or handling deliveries, there’s a place here for you to grow. Join us today and see why we’re the trusted choice for builders!
What You’ll Be Doing
As the go-to person at our Bishop Auckland branch, you’ll lead a fantastic team, build strong relationships with customers, and ensure the branch stays profitable and runs like clockwork. This fast-paced, rewarding role has you working with a team of 7 with 1 vehicle. You’ll be right in the action with plenty of customer interaction, keeping everything buzzing and running smoothly. You’ll drive our success by smashing sales targets, boosting profit, and ensuring the team delivers top‑notch service with safety at the heart of everything! You’ll lead a collaborative approach across all on‑site departments, coordinating warehousing, logistics, and safety to ensure the entire operation runs at peak performance.
What’s In It For You
- Competitive salary with performance‑based bonuses
- Save‑as‑you‑earn & Buy‑as‑you‑earn schemes for smart financial growth
- Generous pension scheme
- Exclusive discounts across various businesses (including 20% off at Toolstation)
- Wellbeing support to help you feel your best
- MyPerks discounts at top retailers, restaurants, and more!
Working hours: Monday‑Friday, 7:30 am – 5:00 pm, with two Saturdays every 4 weeks (8:00 am – 12:00 pm). Enjoy your weekends off!
What You’ll Be Responsible For
- Leading a High‑Performing Team: Inspire, coach, and develop your team to achieve targets and deliver exceptional service.
- Customer‑First Approach: Build strong, lasting relationships with customers and suppliers to create an excellent experience every time.
- Driving Sales & Operational Excellence: Lead sales strategies that boost revenue while managing stock, deliveries, and day‑to‑day operations.
- Safety & Compliance: Maintain top health and safety standards and ensure a safe, efficient working environment.
- Team Growth & Development: Recruit, train, and mentor your team, focusing on career progression and creating a positive work culture.
Who You Are
- Strong Leader: You know how to motivate, delegate, and develop your team, empowering them to take ownership of key areas.
- Delegator: You trust your team to take responsibility and lead independently.
- Collaborative & Open to Learning: You embrace leadership and are always seeking ways to improve and learn from others.
- Skilled Communicator: You build strong relationships with both customers and colleagues.
- Customer‑Focused: You always put the customer first, maximizing sales opportunities across the branch.
- Organised & Efficient: You can plan and prioritise to manage your workload and your team’s.
- Financially Literate: You use financial and statistical data to make informed decisions.
- Culture Builder: You create an inclusive and positive environment that motivates the team and keeps customers coming back.
- Commercial Decision‑Maker: You make business decisions that benefit both the customer and the branch.
- Competitively Aware: You stay informed about competitors and use that knowledge to drive success.
- Business‑Minded: You treat the branch like your own business, striving for continuous improvement.
- Compliance‑Focused: You ensure the branch meets all legal requirements and keeps up with market trends.
How to Apply
Ready to be part of something big? Apply now and join a company that values its people. We can’t wait to hear from you! We’re proud to be an equal opportunities employer and are committed to building a diverse team. No matter your background, we believe in giving everyone the chance to succeed. If you're offered the role, it will be a conditional offer, subject to a few background checks. These include a criminal record check (basic DBS), adverse financial check, media search & occupational history review. We do this to ensure we’re keeping both our business and customers safe, and we appreciate your understanding.
Branch Manager in Bishop Auckland employer: Travis Perkins plc
As the UK's largest builders' merchant, we pride ourselves on being an excellent employer that fosters a supportive and dynamic work environment in Bishop Auckland. With a strong focus on employee growth, competitive salaries, and a range of benefits including performance-based bonuses and exclusive discounts, we empower our team to thrive and make a meaningful impact. Join us to lead a high-performing team, build lasting customer relationships, and enjoy a fulfilling career with weekends off!
StudySmarter Expert Advice🤫
We think this is how you could land Branch Manager in Bishop Auckland
✨Tip Number 1
Get to know the company inside out! Research their values, culture, and recent news. This way, when you walk into that interview, you can show them you're not just another candidate but someone who genuinely cares about being part of their team.
✨Tip Number 2
Practice your leadership stories! Think of times when you've inspired or motivated a team. Be ready to share these experiences during your interview to demonstrate that you’re the strong leader they’re looking for.
✨Tip Number 3
Show off your customer-first mindset! Prepare examples of how you've built relationships with customers in the past. This will highlight your ability to create excellent experiences, which is key for the Branch Manager role.
✨Tip Number 4
Don’t forget to ask questions! Prepare thoughtful questions about the branch's goals and challenges. This shows you’re not just interested in the job, but also in contributing to their success. And remember, apply through our website for the best chance!
We think you need these skills to ace Branch Manager in Bishop Auckland
Some tips for your application 🫡
Show Your Leadership Skills:When writing your application, make sure to highlight your leadership experience. We want to see how you've motivated and inspired teams in the past, so share specific examples that showcase your ability to lead effectively.
Customer Focus is Key:Remember, this role is all about building strong relationships with customers. In your application, emphasise your customer-first approach and any experiences where you’ve gone above and beyond to ensure customer satisfaction.
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and focus on what makes you a great fit for the Branch Manager role. Make it easy for us to see why you’re the right choice!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re serious about joining our fantastic team!
How to prepare for a job interview at Travis Perkins plc
✨Know the Company Inside Out
Before your interview, make sure you research the builders' merchant thoroughly. Understand their values, products, and what sets them apart in the industry. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Leadership Skills
As a Branch Manager, you'll need to lead a team effectively. Prepare examples of how you've motivated and developed teams in the past. Think about specific situations where you inspired others to achieve targets or improved team performance.
✨Demonstrate Customer Focus
This role is all about building strong relationships with customers. Be ready to discuss how you've put customers first in previous roles. Share stories that highlight your ability to enhance customer experiences and drive sales through excellent service.
✨Prepare for Operational Questions
Expect questions about managing day-to-day operations, stock control, and safety compliance. Brush up on your knowledge of operational excellence and be prepared to discuss how you would ensure the branch runs smoothly while meeting health and safety standards.
