Customer Winback & Retention Specialist in Birmingham

Customer Winback & Retention Specialist in Birmingham

Birmingham Full-Time 30000 - 40000 € / year (est.) No home office possible
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At a Glance

  • Tasks: Reconnect with past customers and share exciting new offers to grow the business.
  • Company: Join Travis Perkins plc, a leading company in the UK with a supportive team culture.
  • Benefits: Extensive training, clear progression paths, and a motivating target-driven environment.
  • Other info: Great opportunity for career advancement in sales within a dynamic team.
  • Why this job: Make a real impact by helping customers and driving business growth.
  • Qualifications: Confident phone skills, motivation by targets, and a willingness to learn.

The predicted salary is between 30000 - 40000 € per year.

Travis Perkins plc is seeking an Account Executive in Birmingham to reconnect with past customers and help grow the business. You will call previous customers, understand their needs, and share new offers.

The ideal candidate will be confident on the phone, motivated by targets, and eager to learn. This role provides clear paths for progression into sales roles and offers extensive training. Enjoy a supportive team environment within one of the UK's leading companies.

Customer Winback & Retention Specialist in Birmingham employer: Travis Perkins plc

Travis Perkins plc is an excellent employer, offering a dynamic work environment in Birmingham where you can thrive as a Customer Winback & Retention Specialist. With a strong focus on employee development, you will benefit from extensive training and clear progression paths into sales roles, all while being part of a supportive team that values your contributions. Join one of the UK's leading companies and enjoy the opportunity to make a meaningful impact while achieving your career goals.

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Contact Detail:

Travis Perkins plc Recruiting Team

StudySmarter Expert Advice🀫

We think this is how you could land Customer Winback & Retention Specialist in Birmingham

✨Tip Number 1

Get to know the company inside out! Research Travis Perkins plc, their values, and recent news. This will help you tailor your conversations and show that you're genuinely interested in reconnecting with past customers.

✨Tip Number 2

Practice your phone skills! Since this role is all about calling previous customers, grab a friend or family member and do some mock calls. This will boost your confidence and help you sound natural when discussing offers.

✨Tip Number 3

Set clear goals for yourself! Think about what targets you want to hit in terms of customer reconnections and sales. Having these goals in mind will keep you motivated and focused during your job search.

✨Tip Number 4

Don't forget to apply through our website! We make it super easy for you to submit your application and get noticed. Plus, it shows you're serious about joining our supportive team at Travis Perkins plc.

We think you need these skills to ace Customer Winback & Retention Specialist in Birmingham

Customer Relationship Management
Communication Skills
Sales Skills
Motivation by Targets
Phone Confidence
Needs Assessment
Learning Agility

Some tips for your application 🫑

Show Your Personality:When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A bit of enthusiasm can go a long way in making your application stand out.

Tailor Your Application:Make sure to customise your application for the Customer Winback & Retention Specialist role. Highlight your relevant experience and skills that align with the job description. We love seeing how you connect your background to what we do!

Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and fluff. Make it easy for us to see why you’re the perfect fit for the role!

Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!

How to prepare for a job interview at Travis Perkins plc

✨Know Your Customer

Before the interview, research Travis Perkins plc and their past customer base. Understand what products or services they offer and think about how you can reconnect with those customers. This will show your genuine interest in the role and help you answer questions more effectively.

✨Practice Your Pitch

Since this role involves calling previous customers, practice your phone skills. Role-play with a friend or family member to get comfortable with making calls. Focus on being confident and clear, as well as listening actively to understand customer needs.

✨Set Personal Targets

As the job mentions being motivated by targets, come prepared with your own personal goals for the role. Think about what success looks like for you and how you plan to achieve it. This will demonstrate your ambition and drive during the interview.

✨Show Eagerness to Learn

Highlight your willingness to learn and grow within the company. Mention any relevant training or courses you've taken, and express your excitement about the extensive training offered by Travis Perkins plc. This will align with their supportive team environment and progression opportunities.