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- Tasks: Lead a dynamic outdoor team and ensure top-notch customer service in our yard.
- Company: Join the Travis Perkins family, a leader in the building materials industry.
- Benefits: Competitive pay, bonuses, healthcare, and discounts at popular retailers.
- Why this job: Make a real impact by leading a team and building strong customer relationships.
- Qualifications: Supervisory experience and a passion for customer service are essential.
- Other info: Enjoy a supportive environment with career development opportunities and a great work-life balance.
The predicted salary is between 30000 - 40000 ÂŁ per year.
Joining the Travis Perkins family as a Yard Supervisor, you will ensure the safe and efficient running of our yard. You will also be responsible for leading and inspiring a team of Yard Assistants who are on the front line dealing with our customers that come into our yard. As part of the branch team, you will play a vital role in our continued success, providing a first-class service.
What will I be doing? No one day is the same as the next in TP branch life, but here are a few pointers:
- Our success is built on strong relationships with our customers so itâs essential that you can help deliver the highest standards of service - the key thing is to be helpful and friendly at all times; you will likely get to know our customers on a first-name basis.
- You will be based outside leading the external yard team, processing our customer orders, loading and unloading customer and company vehicles.
- You will also unload our building products from supplier deliveries and accurately book them in the branch warehouse.
- Experience of using a forklift is ideal, but donât worry full training is provided.
- Safety is at the forefront of everything we do; your aim will be to ensure that our standards never slip, which means maintaining a tidy and safe working environment at all times.
What skills do you need? This is a key customer-facing role; you just need the ability to provide great customer service and have experience in a supervisory role, we can teach you the rest.
We hope you can say âYesâ to all of the characteristics below - they are in the DNA of all our Yard Sales Supervisors. Are you:
- Someone that is physically active, as this role is located outside; it will involve lifting heavy building materials.
- Passionate and an engaging leader, who has the ability to create a âone teamâ approach through collaboration and motivation.
- Someone that has a friendly and outgoing personality who is happy to communicate face to face with customers and build strong relationships.
- Someone that is adaptable, resilient and tenacious with high levels of energy and drive.
- Someone who thrives in a dynamic and fast-paced environment.
Being a Yard Sales Supervisor in TP gives you a fantastic opportunity to excel and to continue to develop your career, if you choose. As a new colleague, you will be encouraged to enrol onto a TP development scheme - which are available to colleagues and managers at all levels of our business.
How will you know you are doing a great job and developing your career? Simple. We will support you with a development plan that embraces our values.
Youâll also receive ÂŁCompetitive pay + Benefits (which includes an annual colleague bonus, contributory pension, private healthcare, life assurance, sharesave scheme, group wide colleague discounts across the Travis Perkins Group (including Toolstation). Plus we have a number of online discounts at leading retailers from airport parking to theme parks to eating out and cinemas. Our working hours also offer a great work-life balance - most of our customers choose to enjoy their weekends.
Yard Supervisor - Lead Outdoor Team & Service Excellence in Barrow in Furness employer: Travis Perkins plc
Contact Detail:
Travis Perkins plc Recruiting Team
StudySmarter Expert Advice đ¤Ť
We think this is how you could land Yard Supervisor - Lead Outdoor Team & Service Excellence in Barrow in Furness
â¨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on Travis Perkins. Understanding their values and how they operate will help you connect with the team and show that you're genuinely interested in being part of their family.
â¨Tip Number 2
Practice your customer service skills! Since this role is all about building relationships with customers, think of examples from your past experiences where you've gone above and beyond for someone. Be ready to share these stories during your chat!
â¨Tip Number 3
Show off your leadership style! As a Yard Supervisor, you'll be leading a team. Think about how you motivate others and create a collaborative environment. Share your approach during the interview to demonstrate that you can inspire your future team.
â¨Tip Number 4
Apply through our website! We want to make it easy for you to join us at Travis Perkins. By applying directly, youâll have a better chance of standing out and getting noticed by the hiring team. Donât miss out on this opportunity!
We think you need these skills to ace Yard Supervisor - Lead Outdoor Team & Service Excellence in Barrow in Furness
Some tips for your application đŤĄ
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so donât be afraid to be friendly and engaging in your tone. Remember, this role is all about building relationships with customers, so show us how you can connect!
Highlight Relevant Experience: Make sure to mention any supervisory experience or customer service roles you've had in the past. Weâre looking for someone who can lead a team and provide top-notch service, so give us examples of how you've done this before!
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points if necessary to highlight your skills and experiences, making it easier for us to see why youâd be a great fit!
Apply Through Our Website: Donât forget to apply through our website! Itâs the best way for us to receive your application and ensures youâre considered for the role. Plus, itâs super easy to navigate, so go ahead and get that application in!
How to prepare for a job interview at Travis Perkins plc
â¨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Yard Supervisor role. Familiarise yourself with the key responsibilities like leading a team, ensuring safety, and providing excellent customer service. This will help you answer questions confidently and show that you're genuinely interested in the position.
â¨Showcase Your Leadership Skills
As a Yard Supervisor, you'll be leading a team, so be prepared to discuss your leadership style. Think of examples where you've motivated a team or resolved conflicts. Highlighting your ability to create a collaborative environment will resonate well with the interviewers.
â¨Demonstrate Customer Service Excellence
Since this role is customer-facing, be ready to share experiences where you've gone above and beyond for customers. Emphasise your friendly and outgoing personality, and how you build strong relationships. This will show that you align with their values of providing first-class service.
â¨Prepare for Safety Questions
Safety is crucial in this role, so expect questions about maintaining a safe working environment. Brush up on safety protocols and think of instances where you've prioritised safety in previous roles. This will demonstrate your commitment to keeping both your team and customers safe.