At a Glance
- Tasks: Assist customers, manage deliveries, and keep the store stocked and tidy.
- Company: Join Toolstation, a fast-growing retailer passionate about customer satisfaction.
- Benefits: 22 days holiday, discounts, training opportunities, and career growth.
- Other info: Dynamic work environment with plenty of opportunities for advancement.
- Why this job: Start your career with us and grow into management roles!
- Qualifications: A friendly attitude and commitment to great customer service.
The predicted salary is between 10 - 12 £ per hour.
Store Assistant in Shipley – 20 hours per week. We are looking for candidates who live locally and can easily commute to our store. Our stores are open from 7 AM to 8 PM, so you must be able to manage early starts and late finishes.
At Toolstation, we're not just looking for what you can bring to us today – we’re focused on helping you grow with us. Many of our managers started as Store Assistants and now run their own stores or oversee operations. If you're after a fast-paced role with an employee-focused retailer that’s passionate about making customers happy, this could be the perfect fit for you!
This is more than just a store job. You’ll be the friendly face of Toolstation, helping customers find what they need, but you'll also be hands‑on with deliveries, warehouse tasks, and stocking shelves. Be prepared to roll up your sleeves! It can get hot in summer and chilly in winter, but if you care about doing a good job and providing great customer service, you’ll fit right in.
No retail experience? No problem! All we ask is that you're committed to delivering excellent service, and we’ll teach you everything else. Be ready to handle deliveries, unpack stock, keep the store clean, and prepare orders. Hard work and a positive attitude are more important than experience. Whether you're chatting with customers or staying efficient during busy times, you'll always offer a great experience. Show genuine interest in customers' projects so you can help them find everything they need to get the job done right. You’ll be expected to sell the benefits of Toolstation Club and Trade Accounts, signing customers up to experience great deals and competitive prices.
What You'll Bring
- A warm, friendly personality: You’ll help maintain our high store standards and create a workplace everyone enjoys.
- Reliability: Be there when we need you.
- Flexibility, commitment, and support for your customers and team are key.
- Your best self: Bring your energy, enthusiasm, and let your personality shine.
What You'll Get
At Toolstation, your career is in your hands. You’ll have the chance to move up the ladder, explore different roles across the business, or even take opportunities within the wider Travis Perkins Group. We’ll support you every step of the way with training and development, including access to our Toolstation Academy and Apprenticeship programmes.
Benefits:
- 22 days holiday + Bank Holidays
- Company pension scheme and life assurance
- Bonus scheme and cycle to work program
- Save and buy as you earn options
- 20% discount across all Travis Perkins companies
- Health and wellbeing support at your fingertips with Aviva Digicare + Financial education, support, and recognition awards
- Discounts at over 1,000 retailers
About Toolstation
We’re one of the UK’s fastest-growing multi‑channel retailers of tools, accessories, and building supplies. As part of the Travis Perkins plc family, we’re trusted by trade professionals, DIY enthusiasts, and self-builders alike. Our store expansion and the diversity within our Group mean there are always exciting opportunities for ambitious individuals to grow with us.
To Apply
Caught your interest? Want to know more? Take a look at www.toolstationjobs.com or simply hit apply. Our policy is to employ the best qualified people and provide equal opportunity for the advancement of employees including promotion and training and not to discriminate against any person because of gender, race, ethnicity, age, sexual orientation, religion, belief or disability.
Store Assistant in Baildon employer: Travis Perkins plc
At Toolstation, we pride ourselves on being an employee-focused retailer that values growth and development. As a Store Assistant in Shipley, you'll enjoy a supportive work culture with opportunities for career advancement, including pathways to management roles. With competitive benefits such as 22 days holiday, a company pension scheme, and access to training through our Toolstation Academy, you’ll find a rewarding environment where your hard work and positive attitude are truly appreciated.
StudySmarter Expert Advice🤫
We think this is how you could land Store Assistant in Baildon
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Toolstation. Understand their values, products, and what makes them tick. This will help you connect with the team and show that you're genuinely interested in being part of their journey.
✨Tip Number 2
Practice your customer service skills! Since you'll be the friendly face of Toolstation, think about how you can make customers feel welcome. Role-play common scenarios with friends or family to get comfortable with handling different situations.
✨Tip Number 3
Be ready to showcase your personality! Toolstation is looking for someone with a warm and friendly vibe. During your interview, let your enthusiasm shine through. Share stories that highlight your positive attitude and commitment to great service.
✨Tip Number 4
Apply through our website! It’s super easy and ensures your application gets to the right people. Plus, it shows you're serious about joining the Toolstation team. Don’t miss out on this opportunity to kickstart your career with us!
We think you need these skills to ace Store Assistant in Baildon
Some tips for your application 🫡
Show Your Personality:When you're writing your application, let your warm and friendly personality shine through! We want to see the real you, so don’t be afraid to show us what makes you unique.
Highlight Your Commitment:Make sure to emphasise your reliability and commitment to excellent customer service. We’re looking for team players who are ready to roll up their sleeves and help out wherever needed!
Tailor Your Application:Take a moment to tailor your application to the Store Assistant role. Mention any relevant experiences or skills that align with what we’re looking for, even if they’re not from retail – hard work and a positive attitude go a long way!
Apply Through Our Website:We encourage you to apply directly through our website at www.toolstationjobs.com. It’s the best way to ensure your application gets into the right hands and shows your enthusiasm for joining our team!
How to prepare for a job interview at Travis Perkins plc
✨Know the Company
Before your interview, take some time to research Toolstation. Understand their values, mission, and what makes them stand out in the retail industry. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
✨Show Your Personality
As a Store Assistant, having a warm and friendly personality is key. During the interview, let your true self shine through. Share personal anecdotes that highlight your customer service skills and how you enjoy helping others. This will resonate well with the interviewers.
✨Demonstrate Flexibility
Since the role requires early starts and late finishes, be prepared to discuss your availability. Highlight your flexibility and commitment to being there when needed. This shows that you’re ready to roll up your sleeves and contribute to the team.
✨Prepare for Scenario Questions
Expect questions about how you would handle specific situations, like dealing with a difficult customer or managing busy periods. Think of examples from your past experiences, even if they’re not retail-related, that demonstrate your problem-solving skills and ability to stay calm under pressure.
